Director Exceed Lms Jobs (NOW HIRING)

POSITIONSUMMARY

The Associate Director for APA's Division of Education's Online Learning Department will workin conjunction with departmental leadership to implement the department's strategic vision and oversight of the Division-wide online and blended learning initiatives and content development.Thisindividualwill employ a data-driven approach toconductingneedsassessmentstoalignlearninginitiativestoexpand APA's online learning portfolio. The position requires experience in instructional design and education program development across different modalities, working closely with subject matter experts (SMEs),procuringand managing external vendors and partnering organizations, and measuring business impact and effectiveness of deployed learningsolutions.

The Associate Director mustpossessa unique balance of technical depth, businessknowledge, project management, strategic vision, and strong interpersonal skills. The Associate Director will use technical skills, creativity,and experience to develop new and engaging interactive learning experiences and build the portfolio of educational offerings. This individual willbe responsibleforensuringdeliverables andtimelinesupheld.

The ideal candidate is an innovative, collaborative, solution-oriented individual with experience workingacross multiple instructional delivery modalities. The Associate Director will curate anddesignlearningsolutions that align with the APA's users' needs.

DUTIES& RESPONSIBILITIES

• Support the Director in implementing the department's vision and developmentofAPA'saccreditedonlineactivities.

• Overseethe development and delivery of multi-part asynchronous learning courses for thedivision'sleadership and board review programming,

• Provide vendors with assets and APA guidelines to develop asynchronous and synchronous annual meeting offerings,

• Implement, support, and strategize with an instructional design team to consistently deliver or exceed department metrics,

• Recruit and partnerwithpsychiatrists,alliedorganizations,andstafftoidentifyknowledge gaps anddevelopcontentforactivities,

• Developandexecute workflowsforlaunchingaccredited activitiesinAPA'sLearningCenter,

• Develop and overseeprojectplanstoensureprojectsmeetestablishedmilestones andremainwithinbudget,

• Applyqualitycontrolstandardstothe design,execution,andmaintenanceofonlinecourses,

• Ensureadherence toaccreditationcriteriaforonlineeducationinconjunctionwiththeCETeam.

• Define the department's success metrics across the suite of programs and online learning initiatives; support department leadership in tracking andmaintainingkey performance indicators.

• Develop andmaintaina customer service model that ensures clear and sustainable roles and responsibilities across the Online Learning Department and the Division.

• Buildandmaintaininternalandexternalvendorrelationships;overseevendorrelationshipstoensure externalsolutions aredesignedasintended, ensure adherence to timelines, and project deliverables.

• ProduceregularreportsofLearningCenteractivityandtransmitrelevantuserdatatoexternalgroupspergrant,contract,andaccreditationrequirements(e.g.,SAMSHA,AACME,ABPN,AAAP).

• Execute the LMS course review and renewal process with internal and external stakeholders

• Demonstrateabilityto successfully lead a portfolio of large and complex projects simultaneously and/orassistDirector, Online Learning in developing strategy and associated goals andobjectivesfor the department.

• Collaborate with others to create prototypes, iterate, and seek feedback from product owners, teammembers,andother stakeholders throughoutthe designprocess.

• Data and statistical analysis from data sources for needs assessment and identification of program performance, learner insights, and to measure the success of department initiatives.

• Communicateeffectivelywithclarity,credibility,andtimeliness.

• Performsotherdutiesasassigned.

COMPETENCIES

TheAssociate Director's performance on these duties and responsibilities will be measured using the following competencies:

SCOPE & IMPACT

• Oversee the Learning Management Systemsnew contentand maintenance process for expiring courses

• Trackanddevelopsreports for LMS data toassistthe Director with strategic planning

• Develops and supports project plans for internal initiatives and grant funders activities that include, but are not limited to, webinars, enduring activities, hybrid events, virtual meetings, virtual learning collaboratives, podcast, micro learning and SCORMs

• Overseethe marketing strategy for all deliverables developed with the online team

• Research and recommends best practices for course and activity creation to director r

• Supportthe Online Learning Help Desk and response workflows

• Responsible for the daily activities of all aspects ofonline learning

• Requires thorough knowledge ofeducational technology andadult online learning

• Success isfrequentlymeasured by metrics associated with completing a functional set of department or program projects or initiatives anddemonstratingdefined organizational work environment behavior

COMPLEXITY, PROBLEM SOLVING & DECISION-MAKING

• Develop project plans that factor in the scheduling of other initiatives, system capabilities, availableresourcesand potential challenges

• Serve as the lead contact for Help Desk tickets that require escalation to mitigate issues

• Identifiesnovel and complex issues related to stakeholders and vendors for escalation

• Support the Director with Request for Proposal processes when securing new vendors

• CreatesStandard Operating Procedures to streamline team workflows and prevent errors

• Guidelines allow more latitude because they may be less specific.

• The selection and interpretation of guidelinesinvolveschoosing from alternatives where all are correct but one is better than another depending on the given circumstances

• May contribute to budgetary goals through proper administration of projects/activities.

• Identifiesnovel and complex problems and issues.Designs and implements solutions with management approval. Designs are likely to include alternatives.

• Recognizes complex problems and escalates them to theappropriate level.

RELATIONSHIP MANAGEMENT & AUTHORITY

• Support the Director in managing the team's initiatives

• Collaboratewith Marketing/Communications directly to share initiatives and review and approve communications

• Showcasestrong diplomatic skills and innovation are used to influence others, resolve problems, manage projects, or achieveappropriate solutions

• Relationships span levels internally and externally and center on partnering with clients/customers and organizational partners.

• Usesdiplomatic skills to obtain trust and cooperationin order toresolve issues and/or non-routine matters, manage projects, or achieveappropriate solutions.

• Likely torepresentthe organization as a liaison to APA governance and other external coalitions and audiences with feedback provided to management.

ORGANIZATIONAL KNOWLEDGE

• Showcasesand implements an understanding of accreditation and compliance regulations for content development

• Demonstrates an understanding of vendor, external, and internal stakeholder agreements and deliverables

• Demonstrates ageneral knowledgeofOnline Learning'sprocesses, relationships, and responsibilities as well as the interactions within the organization

SUPERVISION

• Coaches andmentorsjunior level staff

• May have formal staff management responsibilities for up to 2 employees.

REQUIRED SKILLS, EXPERIENCE, AND QUALIFICATIONS   

• BA/BS and at least 5-7 years of relevant experience and/or sufficient relevant work experience 

• Experience with managing complex projects with demonstrated success in meeting deadlines, managing vendors, and managing related budgets. 

• Strong decision-making and problem-solving skills; proven research skills to gather data, best practices, and points of view to ensure sound judgment. 

• Bachelor's degree required; Master's in educational technology or related discipline is preferred. 

• Experience working in and/or with associations industry is preferred. 

• Experience with adult educational and/or healthcare programs is preferred. 

• Excellent communicator capable of providing leadership to individuals and groups. 

• Self-motivated, able to work independently, and shows attention to detail. 

• Knowledge of how websites operate (i.e., databases, APIs, and content management systems). 

• Demonstrated experience with computer-based and/or software-as-a-service (SaaS) tools such as podcast platforms, Salesforce, HTML, Captivate, Articulate 360 suite of programs, Microsoft 365, Adobe Premiere, Vimeo, Zoom, GoToWebinar, and/or other graphic and media design/production tools. 

EOE, Including Disability/Vets