Director Digital Adoption Jobs (NOW HIRING)

Enterprise Adoption Strategy & Program Integration 

- Define and lead the end-to-end OCM strategy for digital transformation, embedding change management into program planning and execution from inception through stabilization. 

- Drive the enterprise digital adoption and enablement strategy across multiple, concurrent transformation initiatives. 

- Partner with executive sponsors and program leaders to align adoption priorities with business objectives and value realization targets. 

- Serve as a trusted advisor to senior leadership on workforce readiness, adoption risks, and mitigation strategies. 

- Establish and institutionalize scalable, enterprise-wide standards for adoption and enablement across regions and functions. 

Adoption Planning, Readiness & Impact 

- Lead comprehensive impact assessments across workforce, processes, and ways of working; translate findings into actionable adoption plans. 

- Design and execute role-based change and adoption plans, including communications, training, leadership actions, and reinforcement mechanisms. 

- Embed adoption, readiness, and impact actions into program governance, milestones, deployment plans, and release cycles. 

- Establish and maintain a disciplined change governance rhythm with program leadership to actively manage impacts, sequencing, dependencies, and adoption risks. 

- Proactively identify, escalate, and mitigate adoption risks that may impact delivery timelines or business outcomes. 

- Design and deploy targeted interventions for at-risk groups (e.g., leader coaching, toolkits, floor support, super-user mobilization). 

Leadership Engagement & Advocacy 

- Drive leadership alignment on what's changing, why it matters, what good looks like, and the required behavior changes. 

- Facilitate readiness checkpoints, decision forums, and leadership alignment sessions to ensure clarity, accountability, and forward momentum. 

- Build, activate, and sustain a network of change champions, super users, and trainers to accelerate adoption and create real-time field feedback loops. 

- Equip leaders and advocates with clear messaging, tools, and expectations to reinforce adoption and sustain behavior change. 

- Establish and act on feedback mechanisms to continuously refine adoption strategies and address field realities. 

Training & Enablement 

- Define and lead role-based enablement strategies and learning paths aligned to standardized, digitally enabled end-to-end business processes (e.g., order-to-cash, procure-to-pay, demand-to-supply, manufacture-to-inventory, commercial workflows). 

- Drive development and governance of training assets (instructor-led sessions, simulations, job aids, quick reference guides, digital walkthroughs). 

- Ensure training reinforces how tools and processes are expected to be used-not just system functionality. 

- Establish enterprise learning curriculum in partnership with subject matter experts (internal and external). 

- Lead delivery of training programs through a mix of train-the-trainer and direct delivery models, leveraging appropriate channels and technologies for global scale. 

- Partner with Learning & Development to operationalize sustainable, scalable training solutions. 

Adoption Measurement, Insights & Value Realization 

- Establish and lead adoption measurement frameworks, including usage, proficiency trends, and leading indicators that signal whether change is progressing or stalling. 

- Build and maintain adoption dashboards and KPIs; use insights to actively adjust strategies at key program milestones. 

- Provide leadership with clear visibility into capability gaps, adoption barriers, and standardization risks. 

- Recommend and drive corrective actions to protect and maximize transformation value realization. 

Standards, Playbooks & Reusable Assets 

- Establish enterprise standards, templates, and playbooks for digital change management, communications, training, and adoption planning. 

- Build and govern a scalable content library with defined update processes tied to system enhancements, process changes, and release management. 

- Drive consistency in adoption execution across workstreams while enabling scalability and reuse.

Cross-Functional Collaboration & Influence 

- Serve as the primary adoption and enablement partner to platform owners, process owners, and digital product teams. 

- Balance enterprise consistency with regional and functional needs while maintaining alignment to global standards. 

- Translate complex technical changes into clear business impacts and required actions. 

- Influence outcomes and drive alignment in a highly matrixed environment without direct authority. 

Qualifications 

Required: 

- Bachelor's degree 

- 15+ years leading large-scale change, adoption, or transformation initiatives 

- Experience operating in global, matrixed organizations 

Preferred: 

- Manufacturing industry experience 

- Global change management experience 

- Formal change management certification (e.g., Prosci, CCMP)