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Digital Adoption Designer Jobs (NOW HIRING)

The Systems Training & Digital Adoption Specialist designs, develops and delivers learning solutions that drive adoption of business systems and operational processes. This role partners with ...

NY · On-site

Experience designing or shaping customer journey maps, adoption frameworks, or lifecycle programs ... Familiarity with digital adoption tools, in-app experience platforms, or lifecycle marketing tools ...

$123K/yr

Description Sargent & Lundyis establishing a Digital Adoption Platform capability within the ... Designing solution proposals that define the intended user experience, audience segmentation ...

Digital Adoption Platform Lead

$170K/yr

Description Sargent & Lundy is establishing a Digital Adoption Platform capability within the ... Designing solution proposals that define the intended user experience, audience segmentation ...

Description Sargent & Lundy is establishing a Digital Adoption Platform capability within the ... Designing solution proposals that define the intended user experience, audience segmentation ...

Demonstrated experience designing, building and maintaining WalkMe solutions in a commercial environment strongly preferred. Experience with other digital adoption platforms will also be considered

NY · On-site

Optimize the digital collateral needed to support adoption programs, including in-app guidance ... Career-defining opportunities Plus benefits designed to keep you happy, healthy and fulfilled.

Optimize the digital collateral needed to support adoption programs, including in-app guidance ... Career-defining opportunities Plus benefits designed to keep you happy, healthy and fulfilled.

Optimize the digital collateral needed to support adoption programs, including in-app guidance ... Career-defining opportunities Plus benefits designed to keep you happy, healthy and fulfilled.

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Digital Adoption Designer information

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How much do digital adoption designer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for digital adoption designer in the United States is $35.06, according to ZipRecruiter salary data. Most workers in this role earn between $27.16 and $40.62 per hour, depending on experience, location, and employer.

What is a digital adoption designer?

A Digital Adoption Designer is a professional who creates strategies, tools, and resources to help users effectively learn and adapt to new digital systems, software, or platforms within an organization. They design user experiences, in-app guidance, and training materials that facilitate smooth transitions and maximize the value of digital investments. Their work often includes analyzing user needs, developing onboarding processes, and measuring user engagement to ensure successful technology adoption.

What are the key skills and qualifications needed to thrive as a digital adoption designer?

To thrive as a Digital Adoption Designer, you need expertise in instructional design, user experience (UX), and a background in digital training or change management. Familiarity with digital adoption platforms (DAPs) like WalkMe or Whatfix, as well as proficiency in tools such as Articulate 360, Adobe Creative Suite, or LMS systems, is typically required. Strong communication, empathy, and problem-solving skills enable you to create engaging content and effectively support users through digital transitions. These skills are essential for ensuring smooth user adoption, maximizing the value of digital tools, and driving organizational success.

How does a digital adoption designer typically collaborate with other departments to ensure successful technology rollouts?

A Digital Adoption Designer works closely with IT, HR, training teams, and department leaders to develop user-friendly onboarding materials and optimize new software rollouts. They gather feedback from end users, address pain points, and create tailored digital guides or in-app walkthroughs. Collaboration is essential to align adoption strategies with organizational goals and to ensure seamless integration, fostering higher user engagement and minimizing resistance to change.

What are popular job titles related to Digital Adoption Designer jobs?

For Digital Adoption Designer jobs, the most frequently searched job titles are:

Head of Digital Adoption Platform (Dallas)

Dallas, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Digital Realty rating

8.9

Company rating: 8.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

17th of 226 rated it services


Job description

Join to apply for the Head of Digital Adoption Platform role at Digital Realty

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Job Description

The Head of Digital Adoption Platform will lead the global implementation and optimization of WalkMe, driving its integration across Digital Realty’s major quote-to-cash processes and enterprise applications, including Salesforce, ServiceNow, Carma, Oracle, and others. This role will spearhead a rapid deployment initiative, collaborating closely with external consultants, while establishing a robust, embedded network of advocates to maintain and enhance platform utility. The role will leverage analytics to identify user roadblocks and ensure a continuous improvement cycle through agile methodologies.

Responsibilities
  • Lead the end-to-end global deployment of WalkMe across key business applications, ensuring timely and effective delivery.
  • Manage external consultants and internal stakeholders through rapid platform deployment phases.
  • Build and sustain an internal community of platform advocates to ensure continuous engagement and innovation.
  • Analyze user interaction data to identify pain points and implement agile, data-driven improvements.
  • Design and integrate training resources for seamless onboarding and adoption.
  • Partner with business units to align platform functionalities with organizational goals.
  • Collaborate with HR, IT, and learning teams to integrate WalkMe features with existing training programs.
  • Stay updated on digital adoption platform trends and apply best practices.
  • Oversee budget management and resource allocation for platform projects.
Minimum Qualifications
  • Bachelor’s degree in Business, Information Systems, or related field.
  • 10+ years of experience in digital transformation or IT project management.
  • Strong expertise in deploying and managing WalkMe or similar platforms.
  • Proven ability to manage external vendors and lead cross-functional teams.
  • Experience with enterprise applications like Salesforce, Oracle, and ServiceNow.
  • Analytical and problem-solving skills focused on continuous improvement.
  • Familiarity with agile methodologies.
  • Excellent communication and stakeholder management skills.
About Us

Digital Realty supports leading enterprises with data center, colocation, and interconnection solutions. Our PlatformDIGITAL offers a reliable foundation for digital scaling, with access to over 300 facilities across 50+ metros in 25+ countries.

Our Digital Team

Our IT team develops infrastructure, designs networks, supports servers, and provides connectivity solutions. We operate in a rapidly evolving environment, constantly innovating to support our business and customers worldwide.

What We Offer

Join a passionate team committed to meeting global customer needs, in an inclusive environment that fosters growth and innovation. We provide development opportunities for a rewarding career.

Compensation and Benefits

We offer a competitive package, excellent benefits, and recognition for contributions. Our philosophy rewards achievement aligned with company values.

Notes

This description provides a general overview and is not exhaustive. Digital Realty is an equal opportunity employer. Please do not send unsolicited resumes; we are not responsible for related fees.

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