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Director Delivery Management Jobs (NOW HIRING)

Uniphore

Sr. Director, Delivery Management

Palo Alto, CA · On-site

$249K/yr

The Regional Delivery Leader for America West is not a project manager with an impressive title ... direct experience building and scaling embedded or Forward Deployed Engineering teams * Proven ...

Uniphore

Sr. Director, Delivery Management

Palo Alto, CA · Remote

$249K/yr

The Regional Delivery Leader for America West is not a project manager with an impressive title ... direct experience building and scaling embedded or Forward Deployed Engineering teams * Proven ...

Coates Group

Director, Delivery

Chicago, IL · On-site

$164K - $175K/yr

Ensure end-to-end delivery of technical projects including requirements gathering, milestone ... Qualifications Required: • 10+ years of experience in project or program management, with ...

Coates Group

Director, Delivery

Chicago, IL

$154K - $175K/yr

Risk & Issue Management: Identify risks early, create mitigation strategies, and drive the team to resolve solution delivery portfolio roadblocks with minimal impact. Process Improvement: Lead the ...

Coastal

Director - Delivery (MAE)

$217K/yr

Director - Delivery (MAE) The Director - Delivery (MAE) impacts the way our team delivers customer ... Delivery Team Management, Career Management, and Team Development * Developing Consulting Pyramid ...

Meta

Area Director, Delivery

Menlo Park, CA

$220K/yr

Meta is seeking an experienced Area Program Delivery Director to join our Data Center Engineering ... Manage, develop, and recruit for (as needed) a core team of full-time onsite staff. Support the ...

Kinaxis Inc.

Delivery Director

$217K/yr

As a global leader in end-to-end supply chain management, we enable supply chain excellence for all ... The Director balances delivery on single-focus client projects with oversight of multi-year ...

Meta

Area Director, Delivery

$220K/yr

Meta is seeking an experienced Area Program Delivery Director to join our Data Center Engineering ... Manage, develop, and recruit for (as needed) a core team of full-time onsite staff. Support the ...

Fortive

Director of Agile Delivery Management

Austin, TX

$206K/yr

Director of Agile Delivery Management Location: Austin, Texas Reports To: Sr. Director of Strategy & Product Operations Company: Accruent About Accruent Accruent is a global leader in intelligent ...

Nagarro

Associate Director - Delivery Manager

New York, NY · On-site

$170K - $200K/yr

The Project Delivery Manager (DM) is responsible to direct and manage all aspects of project ... Key Responsibilities Project Management * Manage various critical aspects of a project: scope, time ...

3Cloud

VP - Delivery Management

$217K/yr

We hire people who are willing to give direct and candid feedback to their managers, leaders, and ... This leader oversees the delivery management operating model, delivery governance practices ...

Nagarro

Associate Director, Delivery

New York, NY

$18.50 - $21.50/hr

Qualifications * 8+ years of extensive experience managing IT projects with end-to-end responsibility of project delivery * Experience in delivering projects using Agile development methodology with ...

Telus Digital

Senior Director, Delivery (Telecom)

Atlanta, GA · On-site +1

$168K - $210K/yr

Location Our Senior Director, Delivery (Telecom), is an integral part of our team at TELUS Digital ... Success means running a tight operational ship, including forecasting, margin management, risk, and ...

Accruent

Director of Agile Delivery Management

Dallas, TX · On-site

$209K/yr

The Director of Agile Delivery Management will bridge the gap between strategic vision and tactical execution, leading a multidisciplinary team to ensure efficient and effective product delivery.

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Director Delivery Management information

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$36.5K

$213K

How much do director delivery management jobs pay per year?

As of Jun 10, 2026, the average yearly pay for director delivery management in the United States is $198,967.00, according to ZipRecruiter salary data. Most workers in this role earn between $212,000.00 and $212,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Delivery Management, and why are they important?

To thrive as a Director of Delivery Management, you need strong leadership, project management expertise, and a solid understanding of business operations, often supported by a relevant degree and extensive experience. Familiarity with project management tools (like Jira, Asana, or MS Project), agile methodologies, and certifications such as PMP or Agile/Scrum Master are commonly required. Exceptional communication, problem-solving, and stakeholder management skills help drive team performance and foster client relationships. These skills are crucial for ensuring that projects are delivered on time, within budget, and aligned with organizational objectives.

What are some common challenges faced by a Director of Delivery Management and how can applicants prepare to address them?

A Director of Delivery Management often faces challenges such as balancing competing stakeholder priorities, ensuring projects remain on schedule and within budget, and leading cross-functional teams with diverse skill sets. To address these, applicants should be prepared to demonstrate strong communication and negotiation skills, experience with agile or hybrid project methodologies, and a track record of successfully managing complex delivery pipelines. Proactive risk management and the ability to foster collaboration across departments are also highly valued in this leadership role.

What is the difference between Director Delivery Management vs Project Manager?

AspectDirector Delivery ManagementProject Manager
ResponsibilitiesOversees multiple projects, strategic planning, and delivery processes across departmentsManages individual projects, schedules, and team coordination
Required CredentialsTypically requires a bachelor’s degree, PMP or similar certifications, extensive experience in delivery rolesUsually requires a bachelor’s degree, PMP or similar certifications, project management experience
Work EnvironmentExecutive-level, strategic, cross-departmentalTeam-focused, tactical, project-specific
Industry UsageCommon in IT, software, consulting, and large organizationsWidely used across industries for project execution

While both roles focus on project delivery, the Director Delivery Management has a broader strategic and leadership scope, overseeing multiple projects and aligning delivery with organizational goals. The Project Manager handles specific projects, ensuring timely completion and team coordination.

What does a Director of Delivery Management do?

A Director of Delivery Management oversees the planning, execution, and delivery of projects or services within an organization, ensuring they meet quality standards, deadlines, and client expectations. They lead delivery teams, coordinate with stakeholders, manage budgets, and implement best practices to optimize performance. Their role is crucial in aligning project outcomes with business objectives and driving continuous improvement across delivery processes.
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Director Delivery Management jobs near you
Infographic showing various Director Delivery Management job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 97% Full Time, and 2% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $198,967 per year, or $95.7 per hour.
Sr. Director, Delivery Management

Sr. Director, Delivery Management

Uniphore

Palo Alto, CA • On-site

$249K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
Why This Role
Uniphore is at an inflection point. The platform is mature, the market is moving, and enterprise customers are ready to deploy agentic AI at scale but only with a delivery partner who can meet them where they are, not hand them a playbook and walk away.
The Regional Delivery Leader for America West is not a project manager with an impressive title. This is the person who defines what great AI delivery looks like in the field, who builds the embedded delivery capability, earns trust at the C-suite, and turns early deployments into long-term platform adoption.
If you have built Forward Deployed Engineering teams, lived inside enterprise transformation programs, and understand that it's a new delivery reality - this role was designed for you.
The Role
As Regional Delivery Leader, you own delivery success and business performance across America West, one of Uniphore's four global regions. You are accountable for how the region performs: commercially, operationally, and in terms of customer outcomes.
You partner with Sales before the contract is signed and remain the senior delivery authority through go-live and beyond. You build the team, govern the portfolio, and set the standard for how Uniphore delivers, not through oversight alone, but through the credibility you bring into every room.
At the center of your delivery model is the Forward Deployed Engineering (FDE) capability: a team of embedded technical and business practitioners who work inside customer environments, accelerating adoption and compressing time-to-value in ways traditional PS models cannot.
What You Will Do
Build and Lead the FDE Team
This is your most important mandate. The FDE model is how Uniphore delivers differentiated, embedded value - and you will build it in the West from the ground up.
  • Hire, develop, and deploy Engineering FDEs, Delivery FDEs, and Industry Value Engineers (IVEs) across regional accounts
  • Define FDE engagement models: embedded on-site, remote retainer, and GSI co-delivery - matched to customer complexity and commercial structure
  • Build FDE playbooks, onboarding frameworks, and skill matrices that scale with the team
  • Manage FDE utilization and ensure billable productivity supports regional margin targets
  • Develop the Deployment Strategist capability within the FDE team: practitioners who combine deep platform fluency with the ability to frame outcomes in business language

Own the Sales Partnership
  • Engage as the senior delivery voice in the sales cycle - validating scope, confirming deliverability, and building customer confidence before the ink dries
  • Ensure all services are appropriately structured: FDE resoources, PoV Sprints, and partner co-delivery arrangements
  • Identify delivery risk, dependency, and constraint early
  • Shape commercial constructs that are both winnable for Sales and sustainable for Delivery

Drive Customer Outcomes
  • Serve as the delivery executive for key regional accounts throughout the customer lifecycle
  • Lead executive steering committees, program risk reviews, and quarterly business reviews
  • Guide customers from initial deployment through enterprise-scale adoption of the Uniphore platform
  • Build C-level relationships that generate expansion, reference value, and long-term partnership

Govern the Regional Portfolio
  • Own delivery margin, and financial accountability across all active and upcoming engagements in the West
  • Drive portfolio-level prioritization, balancing customer commitments, team capacity, and commercial health
  • Proactively monitor program health and intervene in escalated or at-risk situations before they become visible to the customer
  • Implement KPIs for on-time, on-budget delivery, utilization, customer satisfaction, and value realization

What Success Looks Like - Year One
  • FDE team is hired, deployed, and operating at target utilization across at least three anchor accounts
  • PoV Sprint model is live and being used as the standard pre-sales engagement in the West
  • Regional delivery margin is on-plan and improving quarter over quarter
  • Two or more customers have expanded from initial deployment to broader platform adoption
  • You are known by name in your customers' C-suites not as a vendor, but as a transformation partner

What We Are Looking For
  • 12+ years in delivery leadership, consulting, or services - with direct experience building and scaling embedded or Forward Deployed Engineering teams
  • Proven track record deploying FDE or technical delivery models in complex enterprise environments, including retainer-based and GSI co-delivery structures
  • P&L ownership experience in a delivery organization - you understand margin, utilization, and the levers that drive both
  • Deep domain fluency in one or more of: BPO/CX, financial services, insurance, healthcare, or telecom
  • Experience leading enterprise AI, data, or platform transformation programs from pilot to production at scale
  • Executive presence that earns credibility in both the sales room and the customer boardroom

Hiring Range: $220,000 - $291,000 OTE - for Primary Location Palo Alto, CA
The specific rate will depend on the successful candidate's qualifications and prior experience.
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Benefits:
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference:
USA - CA - Palo Alto
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit www.uniphore.com.

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