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Director Customer Operations Jobs in Ridgway, CO

Montrose Recreation District

Lead Lifeguard

Montrose, CO · On-site

$17.95 - $19.49/hr

Takes the leadership role in customer service and emergency situations; and oversees and motivates ... Accurately completes daily operation forms including maintenance request forms, chemical testing ...

Lucchese

Assistant Store Manager

Telluride, CO · On-site

Lead front-of-house operations, providing direct guidance on customer engagement strategies. * Implement B.U.I.L.D. sales training to promote a culture of teamwork and high performance. * Develop ...

City Market

GROCERY/ASST DEPT LEADER

Montrose, CO · On-site

$38K - $40K/yr

... directing Grocery Department associates; perform production and customer service functions ... Understanding of all key components of department operations (i.e. Managing people, merchandising ...

City Market

GROCERY/ASST DEPT LEADER

Delta, CO · On-site

$37K - $39K/yr

... directing Grocery Department associates; perform production and customer service functions ... Understanding of all key components of department operations (i.e. Managing people, merchandising ...

Gianteagle

Deli Team Leader Assistant

Montrose, CO · On-site

... directing and managing Team Members, ordering raw materials and supplies, and implementing ... Control department costs by monitoring and improving operations to increase profitability by ...

CLARKS MARKET INC

Front End Associate - PT

Norwood, CO · On-site

$15.50 - $18.25/hr

... operations as needed. Key Responsibilities: Customer Service: * Greet customers warmly as they ... Support other store departments during peak times or as directed by the supervisor. Compliance:

Clarks Market

Front End Associate - PT

Telluride, CO · On-site

$19.50 - $23/hr

... operations as needed. Key Responsibilities: Customer Service: * Greet customers warmly as they ... Support other store departments during peak times or as directed by the supervisor. Compliance:

CLARKS MARKET INC

Front End Associate - PT

Telluride, CO · On-site

$19.50 - $23/hr

... operations as needed. Key Responsibilities: Customer Service: * Greet customers warmly as they ... Support other store departments during peak times or as directed by the supervisor. Compliance:

Clarks Market

Front End Associate - PT

Norwood, CO · On-site

$15.50 - $18.25/hr

... operations as needed. Key Responsibilities: Customer Service: * Greet customers warmly as they ... Support other store departments during peak times or as directed by the supervisor. Compliance:

City Market

Pharmacy Technician

Montrose, CO · On-site

$16.75 - $20.25/hr

Understand and follow the company guidelines on the operation of the cash register and follow all ... customer and business issues * Provide support and assistance through direct interaction with ...

City Market

FRONT END/ASST DEPT LEADER

Montrose, CO · On-site

Support the day-to-day functions of the Front-end operations. Responsible for assisting with the ... to resolve customer and business issues. * Provide support and assistance through direct ...

City Market

STORE/NIGHT LEAD CLERK

Montrose, CO · On-site

$12.75 - $17.25/hr

Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to ...

FRONT RANGE HOLDINGS

General Manager

Montrose, CO

$50K - $60K/yr

You will manage all functions of the restaurant to ensure fast, accurate, world-class customer ... Career Advancements - Become an Area Manager or Director of Operations! Becoming a leader in the ...

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Showing results 41-60

All JobsCustomer Operations JobsDirector Customer Operations JobsDirector Customer Operations Jobs in Ridgway, CO

Director Customer Operations information

See Ridgway, CO salary details

$34.5K

$109.4K

$182.3K

How much do director customer operations jobs pay per year?

As of Aug 22, 2026, the average yearly pay for director customer operations in Ridgway, CO is $109,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,700.00 and $137,600.00 per year, depending on experience, location, and employer.

What is a director customer operations?

A Director of Customer Operations oversees customer service teams, ensuring efficient processes, high customer satisfaction, and operational excellence. They develop strategies to optimize service delivery, streamline workflows, and implement technologies to improve customer experience. This role requires strong leadership, problem-solving, and collaboration across departments to align customer operations with business goals. Additionally, they analyze key performance metrics and drive continuous improvements to enhance efficiency and customer retention.

What are the main challenges a director customer operations typically faces in their role?

One of the primary challenges in this role is balancing efficient operational performance with exceptional customer experiences, especially during periods of rapid company growth or change. Directors must frequently address issues such as streamlining workflows, managing complex escalations, and adapting to evolving customer expectations across multiple channels. Additionally, they often drive team development, implement new technologies, and foster collaboration with sales, product, and IT departments. Overcoming these challenges requires strong leadership, agility, and a passion for continuous improvement to ensure both customer satisfaction and organizational success.

What are the key skills and qualifications needed to thrive in the director customer operations position, and why are they important?

Success as a Director Customer Operations requires strong leadership, in-depth knowledge of customer service processes, operational management expertise, and a relevant bachelor’s or master’s degree. Proficiency with CRM systems (such as Salesforce or Zendesk), data analytics tools, and process improvement methodologies like Six Sigma is often expected. Outstanding interpersonal skills, a customer-centric mindset, and the ability to motivate cross-functional teams set top candidates apart. These competencies ensure seamless operations, high customer satisfaction, and the ability to drive strategic improvements across customer service functions.

What does a director of customer operations do?

A director of customer operations oversees the strategies and processes that ensure excellent customer service and satisfaction. They manage teams, develop policies, analyze performance metrics, and implement improvements to enhance the customer experience across channels. Strong leadership, communication skills, and familiarity with customer management tools are essential for this role.

What job categories do people searching Director Customer Operations jobs in Ridgway, CO look for?

The top searched job categories for Director Customer Operations jobs in Ridgway, CO are:

What cities near Ridgway, CO are hiring for Director Customer Operations jobs?

Cities near Ridgway, CO with the most Director Customer Operations job openings:

Director Customer Operations jobs near you
Infographic showing various Director Customer Operations job openings in Ridgway, CO as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $109,365 per year, or $52.6 per hour.

Lead Lifeguard

Montrose Recreation District

Montrose, CO • On-site

$17.95 - $19.49/hr

Part-time

Re-posted 24 days ago

Job description

Benefits:
  • Free Membership
  • Accrued HFWA Sick Leave
  • Flexible schedule
  • Training & development

**This position is accepting applications on an ongoing basis**
General Statement of Duties: The Lead Lifeguard is responsible for constant watch over a public swimming pool facility to enforce regulations and prevent accidents, assists swimmers in distress, and provides emergency and routine first aid. Takes the leadership role in customer service and emergency situations; and oversees and motivates the Lifeguards on duty.
Supervision Received: Reports to the Aquatics Coordinator, Aquatics Leader, and Head Guard.
Essential Duties:
The following are examples of primary duties assigned to this position. Other related duties may be requested or required.
  • Maintains constant watch over patrons in assigned areas and assists patrons in distress.
  • Enforces rules and regulations of programs and facilities as mandated by MRD policies including in and around the pool, deck, and locker rooms.
  • Administers first aid as necessary.
  • Performs regular safety checks and keeps first aid supplies stocked.
  • Accurately completes daily operation forms including maintenance request forms, chemical testing, cleaning checklists, and operation reports.
  • Provides a safe and clean environment with adequate supervision by implementing guidelines from MRD and department policies and procedures manuals.
  • Provides courteous and professional service to all program participants, facility users, MRD personnel and the public.
  • Arrives on time and in proper attire/appearance as required by MRD guidelines.
  • Accountable for all participants during working hours.
  • Plans, leads and monitors lifeguards and swim assistants in the completion of daily schedule, zones of coverage, scanning and lifeguard rotation.
  • Monitors behavior of lifeguards, swim assistants, and participants.
  • Conducts set up and clean-up of facility and equipment
  • Responsible for either the opening, mid, or closing duties; as it relates to shift.
  • Attends and participates at staff meetings and trainings including monthly in-service trainings, planned or random skills tests, and in-pool assessments.
  • Performs emergency procedures as needed; performs as the lead on duty in emergency situations.
  • Completes appropriate reports and forms as necessary.
  • Performs general maintenance, including removing trash from the swimming pool, deck, locker rooms, floors, walls, storage, office, and other areas of the department.
  • Performs daily slide inspections, facility inspections, and regular chemical checks; corrects and/or reports any potentially unsafe conditions to direct supervisor on duty.
  • Conducts work tasks safely and in compliance with department safety standards and MRD policies and procedures.
  • Communicates with participants and the public; discusses concerns and participation issues and provides solutions when appropriate;
  • May prepare and conduct assigned portions of staff meetings and trainings for lifeguards and swim aides.

Position Qualifications:
  • 2 years of lifeguard experience, preferred.
  • Has sound judgment. Can decipher between life threatening and non-life threatening emergencies. Ability to perform lifeguarding procedures as stated by the American Red Cross.

License and Certification:
  • American Red Cross Lifeguard Training, CPR and First Aid required.
  • American Red Cross WSI certification, preferred.

Work Environment: Busy Rec Center environment with extensive public contact. Hours vary according to schedule, with evening, weekend, and holiday shifts.
Work is constantly performed in a high-volume indoor/outdoor pool setting with constant exposure to loud noise and wet/humid conditions. Work includes periods of high activity and stress during emergency situations. Sufficient physical strength, stamina, and conditioning are needed to rescue swimmers in danger of drowning who may resist rescue.
Physical Requirements:
Work performed is physical in nature and involves sufficient physical strength and stamina:
  • Constant sitting, standing, and walking throughout pool area to observe patrons' adherence to facility rules, and inspect for safety hazards.
  • Constant near and far visual acuity to observe pools for possible troubled swimmers and safety hazards; constant audial acuity to be aware of troubled individual that may be out of line of sight.
  • Frequent crouching/squatting, kneeling, and bending/twisting to perform pool maintenance and rescue duties; frequent climbing and balancing to ascent and descend elevated lifeguard stands.
  • Frequent light grasps to hold rescue tubes throughout shift and safely use maintenance items; occasional firm grasp and fine motor skills to perform water testing, first aid, and other emergency functions.
  • Occasional reaching overhead to pull up to lifeguard stands; frequent reaching below shoulder to perform pool maintenance and emergency functions.
  • Occasional lifting of ten (10) pounds from floor to overhead to move equipment and supplies; occasional lifting of up to 75 pounds from floor to chest to assist in moving furniture, equipment, and patrons on backboards.
  • Occasionally carry 75 pounds up to 50 feet and 50 pounds up to 100 feet to perform emergency rescues; occasionally push/pull 75 pounds to remove individuals from pool area in an emergency situation, and set up bleachers for events and lane ropes for lap swim.

Benefits Include: Membership to the Community Recreation Center
Compensation: $17.95 - $19.49 per hour
Mission Statement: FUNdamentally improving lives by building community in fun, engaging ways, and by providing excellent parks and recreation facilities, activities, and services.
EEO Statement: The Montrose Recreation District provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
ADA Statement: We are committed to providing an inclusive, accessible, and barrier-free recruitment process. Reasonable accommodations are available for applicants with disabilities throughout the search process, including alternative formats of job postings. Applicants requiring accommodations should contact the ADA Coordinator. Jeremy Master, jeremy@montroserec.com -or- Human Resources. Lisa Lopez, lisa@montroserec.com

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