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Director Customer Operations Jobs in Ridgway, CO

Store Support

Montrose, CO

$14.25 - $17.75/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... They must demonstrate a high level of integrity at all times, respond to operational concerns of ...

Store Support

Montrose, CO · On-site

$16.50 - $18/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... They must demonstrate a high level of integrity at all times, respond to operational concerns of ...

Rollforming Operations Summary Under the direct supervision of the Metals Production Manager and ... Safe operations of forklift. * Assist customers with orders and pickups in a kind and courteous ...

Rollforming Operations Summary Under the direct supervision of the Metals Production Manager and ... Safe operations of forklift. * Assist customers with orders and pickups in a kind and courteous ...

Summary Under the direct supervision of the Metals Production Manager and the Metals Operations ... Safe operations of forklift. * Assist customers with orders and pickups in a kind and courteous ...

Rollforming Operations Summary Under the direct supervision of the Metals Production Manager and ... Safe operations of forklift. * Assist customers with orders and pickups in a kind and courteous ...

Rollforming Operations Summary Under the direct supervision of the Metals Production Manager and ... Safe operations of forklift. * Assist customers with orders and pickups in a kind and courteous ...

Rollforming Operations Summary Under the direct supervision of the Metals Production Manager and ... Safe operations of forklift. * Assist customers with orders and pickups in a kind and courteous ...

Evaluates materials, tools, equipment, technology, work methods, and operational processes ... Managing Customer Focus Establish, promote, and monitor customer service standards to assure the ...

Manage utility operations and oversee the installation and repair of water and sewer infrastructure ... Managing Customer Focus Establish, promote, and monitor customer service standards to assure the ...

... operations associated with a busy in-house therapy department. * Lead a strong therapy team and ... Customer Second, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking ...

... operations associated with a busy in-house therapy department. * Lead a strong therapy team and ... Customer Second, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking ...

... the Public Health's operations. * Serves in the statutory role of 'Public Health Director ... client, customer and coworker access and collaboration, unless prior written approval for an ...

New

... direct calls to appropriate departments. Handle service requests for transfers of service, meter ... operation of personal computer; vision for reading and preparing written reports and documents ...

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Director Customer Operations information

See Ridgway, CO salary details

$34.5K

$109.4K

$182.3K

How much do director customer operations jobs pay per year?

As of Aug 22, 2026, the average yearly pay for director customer operations in Ridgway, CO is $109,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,700.00 and $137,600.00 per year, depending on experience, location, and employer.

What is a director customer operations?

A Director of Customer Operations oversees customer service teams, ensuring efficient processes, high customer satisfaction, and operational excellence. They develop strategies to optimize service delivery, streamline workflows, and implement technologies to improve customer experience. This role requires strong leadership, problem-solving, and collaboration across departments to align customer operations with business goals. Additionally, they analyze key performance metrics and drive continuous improvements to enhance efficiency and customer retention.

What are the main challenges a director customer operations typically faces in their role?

One of the primary challenges in this role is balancing efficient operational performance with exceptional customer experiences, especially during periods of rapid company growth or change. Directors must frequently address issues such as streamlining workflows, managing complex escalations, and adapting to evolving customer expectations across multiple channels. Additionally, they often drive team development, implement new technologies, and foster collaboration with sales, product, and IT departments. Overcoming these challenges requires strong leadership, agility, and a passion for continuous improvement to ensure both customer satisfaction and organizational success.

What are the key skills and qualifications needed to thrive in the director customer operations position, and why are they important?

Success as a Director Customer Operations requires strong leadership, in-depth knowledge of customer service processes, operational management expertise, and a relevant bachelor’s or master’s degree. Proficiency with CRM systems (such as Salesforce or Zendesk), data analytics tools, and process improvement methodologies like Six Sigma is often expected. Outstanding interpersonal skills, a customer-centric mindset, and the ability to motivate cross-functional teams set top candidates apart. These competencies ensure seamless operations, high customer satisfaction, and the ability to drive strategic improvements across customer service functions.

What does a director of customer operations do?

A director of customer operations oversees the strategies and processes that ensure excellent customer service and satisfaction. They manage teams, develop policies, analyze performance metrics, and implement improvements to enhance the customer experience across channels. Strong leadership, communication skills, and familiarity with customer management tools are essential for this role.

What job categories do people searching Director Customer Operations jobs in Ridgway, CO look for?

The top searched job categories for Director Customer Operations jobs in Ridgway, CO are:

What cities near Ridgway, CO are hiring for Director Customer Operations jobs?

Cities near Ridgway, CO with the most Director Customer Operations job openings:

Infographic showing various Director Customer Operations job openings in Ridgway, CO as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $109,365 per year, or $52.6 per hour.

$14.25 - $17.75/hr

Full-time

Re-posted 24 days ago


Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,448 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Applications are accepted on an ongoing basis


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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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