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Director Customer Operations Jobs in Ridgway, CO

Delta Building Center

Sheds Director

Delta, CO

$80K - $110K/yr

... operations, including sales and production. Essential Functions Reasonable accommodations may be ... Ensure high customer satisfaction and solicit customer feedback * Works closely with sales staff to ...

Montrose Recreation District

Head Guard

Montrose, CO · On-site

$18.05 - $27.08/hr

... operations and provide excellent customer service. The Head Guard will also be involved in ... Strong leadership and management skills, including the ability to motivate and direct a team.

Montrose Recreation District

Head Guard

Montrose, CO · On-site

$18.05 - $27.08/hr

... operations and provide excellent customer service. The Head Guard will also be involved in ... Strong leadership and management skills, including the ability to motivate and direct a team.

Montrose Recreation District

Head Guard

Montrose, CO · On-site

$18.05 - $27.08/hr

... operations and provide excellent customer service. The Head Guard will also be involved in ... Strong leadership and management skills, including the ability to motivate and direct a team.

City Market

GROCERY/DEPT LEADER

Montrose, CO · On-site

Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to ...

City of Montrose

Senior Accountant

Montrose, CO · On-site

$75K/yr

Under general direction, manages the operations of the finance department. Performs professional ... Director in providing systems necessary to maintain proper records and to maintain adequate ...

City of Montrose, CO

Senior Accountant

Montrose, CO · On-site

$75K/yr

Under general direction, manages the operations of the finance department. Performs professional ... Our core beliefs are centered on exceptional service and are based around treating our customers ...

City Market

STARBUCKS/DEPT LEADER

Montrose, CO · On-site

$13 - $16.25/hr

Direct and supervise all functions, duties and activities for the Coffee kiosk. Support the Deli Manager in the day-to-day functions of the kiosk operations. Embrace the Customer 1ststrategy and ...

Montrose Recreation District

Lead Lifeguard

Montrose, CO · On-site

$17.95 - $19.49/hr

Takes the leadership role in customer service and emergency situations; and oversees and motivates ... Accurately completes daily operation forms including maintenance request forms, chemical testing ...

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Showing results 21-40

All JobsCustomer Operations JobsDirector Customer Operations JobsDirector Customer Operations Jobs in Ridgway, CO

Director Customer Operations information

See Ridgway, CO salary details

$34.5K

$109.4K

$182.3K

How much do director customer operations jobs pay per year?

As of Aug 22, 2026, the average yearly pay for director customer operations in Ridgway, CO is $109,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,700.00 and $137,600.00 per year, depending on experience, location, and employer.

What is a director customer operations?

A Director of Customer Operations oversees customer service teams, ensuring efficient processes, high customer satisfaction, and operational excellence. They develop strategies to optimize service delivery, streamline workflows, and implement technologies to improve customer experience. This role requires strong leadership, problem-solving, and collaboration across departments to align customer operations with business goals. Additionally, they analyze key performance metrics and drive continuous improvements to enhance efficiency and customer retention.

What are the main challenges a director customer operations typically faces in their role?

One of the primary challenges in this role is balancing efficient operational performance with exceptional customer experiences, especially during periods of rapid company growth or change. Directors must frequently address issues such as streamlining workflows, managing complex escalations, and adapting to evolving customer expectations across multiple channels. Additionally, they often drive team development, implement new technologies, and foster collaboration with sales, product, and IT departments. Overcoming these challenges requires strong leadership, agility, and a passion for continuous improvement to ensure both customer satisfaction and organizational success.

What are the key skills and qualifications needed to thrive in the director customer operations position, and why are they important?

Success as a Director Customer Operations requires strong leadership, in-depth knowledge of customer service processes, operational management expertise, and a relevant bachelor’s or master’s degree. Proficiency with CRM systems (such as Salesforce or Zendesk), data analytics tools, and process improvement methodologies like Six Sigma is often expected. Outstanding interpersonal skills, a customer-centric mindset, and the ability to motivate cross-functional teams set top candidates apart. These competencies ensure seamless operations, high customer satisfaction, and the ability to drive strategic improvements across customer service functions.

What does a director of customer operations do?

A director of customer operations oversees the strategies and processes that ensure excellent customer service and satisfaction. They manage teams, develop policies, analyze performance metrics, and implement improvements to enhance the customer experience across channels. Strong leadership, communication skills, and familiarity with customer management tools are essential for this role.

What job categories do people searching Director Customer Operations jobs in Ridgway, CO look for?

The top searched job categories for Director Customer Operations jobs in Ridgway, CO are:

What cities near Ridgway, CO are hiring for Director Customer Operations jobs?

Cities near Ridgway, CO with the most Director Customer Operations job openings:

Director Customer Operations jobs near you
Infographic showing various Director Customer Operations job openings in Ridgway, CO as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $109,365 per year, or $52.6 per hour.

Sheds Director

Delta Building Center

Delta, CO

$80K - $110K/yr

Full-time

Re-posted 5 days ago

Job description

Summary
Under the direct supervision of the GM, the Sheds Director will oversee all sheds operations, including sales and production.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
  • Promote company vision and Core Values
  • Represent company publicly as its primary spokesperson
  • Manage financial performance, including budgeting, forecasting, P amp;L responsibility and capital investments in Facilities and equipment
  • Ensures quality of product and product compliance
  • Motivate, encourage, and hold employees accountable
  • Ensure EOS tools (L10s, Rocks, Scorecards) are properly implemented within the division
  • Responsible for hiring and firing
  • Identify, develop, and mentor high-potential leaders within the division
  • Ensure high customer satisfaction and solicit customer feedback
  • Works closely with sales staff to understand the future demand for products and anticipates necessary changes in production staffing and equipment
  • Ensures timely inventory counts
  • Responsible for setting product pricing and margins
  • Orders or delegates the ordering of all supplies and materials that support the Shed Department
  • Cultivate strong relationships with key stakeholders, including suppliers, retailers, customers and industry associations
  • Assists with duties of Human Resources
  • Lead sales and marketing strategies to increase brand visibility, dealer/distributor networks, direct to consumer channels and penetration into new geographic markets.
  • Be a member of Executive leadership team for Delta Building Center. Help with planning and execution of the company’s goals and growth plans for all departments within the organization.
Competencies
  • Basic computer skills – Excel, Word, email
  • Excellent communication skills
  • Ability to handle several tasks
  • Ability to quickly solve problems
  • Ability to work with a variety of personality types
  • Knowledge of sheds and construction industry
  • Knowledge of building materials, procurement, and inventory
Supervisory Responsibility
This role will manage all of Delta Sheds team. The Operations Manager, Sales staff, and Production staff will report directly to this role.
Work Environment
This position operates year-round, mostly in an office environment, but will occasionally be in the Production building as needed.
Physical Demands
Some of required work includes sitting for long periods at a desk. The position also requires walking distances between office space and production areas as well as other grounds to inspect materials, etc. The position requires the ability to lift, pull and push more than 100 pounds as well as bending and working in a quick, yet accurate manner.
Travel
Travel may be required at times to visit other production facilities as well as attend company events.
Required Education and Experience
  • Related experience
  • People management
Preferred Education and Experience
  • High School Diploma or equivalent
  • Construction / building experience
EEO Statement
There shall be no unlawful discrimination or harassment against employees or applicants for employment because of race or color, religion or creed, sex or gender, sexual orientation, national origin or ancestry, age, physical or mental disability, military status, genetic information or other protected status. Equal employment opportunities, as required by law, shall apply to all personnel actions including, but not limited to, recruitment, hiring, upgrading, promotion, demotion, layoff, or termination.
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.

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