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Director Crm Operations Jobs (NOW HIRING)

TEKsystems

CRM Program Manager

Hanover, MD · On-site

$80K - $119K/yr

... the Director and Senior Manager on strategic planning for digital talent experience, database ... operations and recruiting partners to align marketing strategies with recruiting processes and ...

Zocdoc

CRM Marketing Manager

New York, NY · On-site +1

... Operations to streamline executional tasks * Developing, planning, executing, and optimizing CRM campaigns through rigorous, hypothesis-driven A/B or multivariate testing, using email, SMS, push ...

IDEALFORCE LLC

CRM Developer(33130)

Phoenix, AZ · On-site

... direct database connections (Ability to use SSIS and Kingswaysoft SSIS plugin for CRM). -Developing and implementing Plugins and other java script bases tigers in CRM. -Integrating CRM with other Web ...

Sourcis Inc

Zoho CRM Expert

Folsom, CA · On-site

$36 - $38/hr

We need an expert in CRM systems like ZOHO as well as PHP, and PERL programming, who can navigate the previous code done and improve upon it. You will be designing, developing, maintaining, enhancing ...

Cengage Learning

Sr CRM Program Manager

Ohio, IL

We believe in the power and joy of learning At Cengage, our employees have a direct impact in ... Operations, and external partners to successfully deliver complex initiatives. * Advance ...

AMC Networks, Inc.

Manager - CRM Marketing

New York, NY · On-site

$80K - $95K/yr

The company also operates AMC Studios, our in-house studio, production, and distribution operation ... Lead CRM strategy and execution for key programming tentpoles (premieres, finales, seasonal moments ...

Skechers

Analyst, Loyalty & CRM

Manhattan Beach, CA · On-site

$85K - $120K/yr

The Analyst, Loyalty & CRM Analytics helps improve customer retention, repeat purchases, and lifetime value across Skechers digital and retail channels by turning customer and behavioral data into ...

Procom Services

CRM Developer/Analyst

Milwaukee, WI

Partner Relationship Management will implement CRM Dynamics On-Line replacing four existing Channel-based systems. IT commitments include integrations with SAP, security platforms, SharePoint and our ...

EmblemHealth

CRM Program Analyst

New York, NY · On-site

Responsible for managing CRM enhancements and day-to-day operations across integrated Salesforce ... Perform other related duties as directed, assigned, or required. Qualifications Education, Training ...

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How much do director crm operations jobs pay per year?

As of Sep 13, 2026, the average yearly pay for director crm operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Director Crm Operations job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Senior Director, Customer Relationship Marketing

Chicago, IL • On-site

The Aspen Group
See more jobs at The Aspen Groupexternal

$200K - $225K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. TAG is seeking a dynamic and strategic Senior Director of Customer Relationship Marketing (CRM) to lead and innovate our customer communications strategy. This pivotal role will oversee a large, diverse team responsible for managing customer interactions across owned and operated channels, including email, SMS, web and call center orchestration. The Senior Director of CRM will play a crucial role in driving sales, enhancing customer engagement, and fostering long-term retention through personalized customer journeys and relevant communications. This position reports directly to the VP of CRM.
Key Responsibilities
  • Strategic Leadership: Develop comprehensive CRM strategy that aligns business objectives, focusing on customer engagement, driving sales and increasing retention of patients. Champion this strategy amongst peers and gain buy-in from executive leadership.
  • Team Management: Lead and mentor a large CRM customer journey planning team, fostering a culture of innovation, collaboration, and excellence. Ensure the team is equipped with the necessary skills and resources to achieve their goals.
  • Customer Communications: Oversee the development and deployment of high-quality customer communications across all CRM channels. Build best-in-class operational process to maximize throughput and quality.
  • AI and Personalization: Leverage artificial intelligence and data analytics to enhance the personalization and relevance of customer communications, driving improved engagement and conversion rates.
  • Performance Analysis: Utilize data-driven insights to measure the effectiveness of CRM initiatives. Continuously optimize strategies based on performance metrics, robust experimentation and customer feedback.
  • Collaboration: Work closely with cross-functional teams, including marketing, product, technology, data analytics, and regional/category business unit teams to ensure cohesive and integrated customer experiences.
  • Innovation: Stay ahead of industry trends and emerging technologies in CRM, identifying opportunities to innovate and enhance TAG's customer relationship strategies.
  • Budget Management: Oversee the CRM budget, ensuring efficient allocation of resources to maximize return on investment.
  • Salesforce Marketing Cloud experience as a plus
Qualifications
Bachelor's degree in Marketing, Business Administration, or a related field
Minimum of 10 years of experience in CRM, customer engagement, or related fields, with at least 5 years in a leadership role.
Proven track record of developing and executing successful CRM strategies in high performance teams.
Strong understanding of AI and data analytics as they apply to CRM and personalization.
Excellent leadership and team management skills, with experience managing large, diverse teams.
Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.
Strategic thinker with a customer-centric mindset and a passion for innovation.
Experience in e-commerce or digital marketing is highly desirable.

If you are an applicant residing in California, please view our privacy policy here:

https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees

  • Salary:Annual pay range: $200,000 - $225,000, plus bonus/incentives

  • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

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