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Director Credit Card Customer Service Jobs in Springfield, OR

Walgreens

Pharmacy Customer Service Associate

Eugene, OR · On-site

$17 - $19/hr

In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...

Graybar

Customer Service Representative

Eugene, OR · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims What you bring to the table: * Strong communication skills * A passion ...

The Pape Group Inc

Credit / AR Analyst

Eugene, OR · On-site

$22 - $27/hr

A strong customer service mindset will be important as you work to find solutions that support both ... Support Credit activities through customer research, account reviews, credit analysis, and ...

Graybar

Customer Service Representative

Eugene, OR · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims What you bring to the table: * Strong communication skills * A passion ...

Graybar

Customer Service Representative

Eugene, OR

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims What you bring to the table: * Strong communication skills * A passion ...

Walgreens

Customer Service Associate

Springfield, OR

$15 - $20.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Springfield, OR · On-site

$15 - $20.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Topbuild

Customer Service Rep

Eugene, OR

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Credit and Delivery to support the order fulfillment process. * Ability to maintain a positive ... Exemplary customer service skills, analytics and problem- solving skills. * Proficient computer ...

TruTeam

Customer Service Rep

Eugene, OR · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Credit and Delivery to support the order fulfillment process. * Ability to maintain a positive ... Exemplary customer service skills, analytics and problem- solving skills. * Proficient computer ...

TopBuild Corp.

Customer Service Rep

Eugene, OR · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Credit and Delivery to support the order fulfillment process. * Ability to maintain a positive ... Exemplary customer service skills, analytics and problem- solving skills. * Proficient computer ...

Walgreens

Customer Service Associate

Springfield, OR · On-site

$16 - $18/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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Showing results 21-40

All JobsCredit Card Customer Service JobsDirector Credit Card Customer Service JobsDirector Credit Card Customer Service Jobs in Springfield, OR

Director Credit Card Customer Service information

See Springfield, OR salary details

$87.5K

$161.8K

$312.1K

How much do director credit card customer service jobs pay per year?

As of Aug 16, 2026, the average yearly pay for director credit card customer service in Springfield, OR is $161,791.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,200.00 and $194,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a director credit card customer service, and how can they be addressed?

A Director of Credit Card Customer Service often faces challenges such as managing high call volumes, ensuring compliance with financial regulations, and maintaining high customer satisfaction across diverse teams. To address these, it's important to implement robust training programs, leverage customer service technology for efficiency, and foster a culture of continuous improvement. Regular collaboration with compliance, product, and IT teams also helps in proactively identifying and resolving emerging issues, ultimately supporting smoother operations and team morale.

What are the key skills and qualifications needed to thrive as a director credit card customer service, and why are they important?

To thrive as a Director of Credit Card Customer Service, you need expertise in customer service management, deep knowledge of credit card products, and a relevant bachelor's degree or higher. Familiarity with CRM platforms, contact center technologies, and regulatory compliance tools such as PCI DSS is typically expected. Outstanding leadership, strategic problem-solving, and strong communication skills set exceptional candidates apart. These abilities ensure efficient operations, regulatory adherence, and an excellent customer experience in a highly regulated, fast-paced environment.

What does a director credit card customer service do?

A Director of Credit Card Customer Service oversees the operations and strategy of a credit card customer service department. This role is responsible for ensuring high levels of customer satisfaction, managing staff performance, implementing best practices, and aligning department goals with company objectives. Directors also analyze customer feedback, resolve escalated issues, and work closely with other departments to improve products and services. Their leadership is crucial in maintaining compliance with industry regulations and fostering a positive customer experience.

What is the difference between Director Credit Card Customer Service vs Customer Service Manager?

AspectDirector Credit Card Customer ServiceCustomer Service Manager
CredentialsTypically requires a bachelor’s degree; extensive experience in credit card or financial servicesUsually requires a bachelor’s degree; experience in customer service management
Work EnvironmentCorporate office, strategic planning, overseeing large teamsCall centers or customer service departments, team supervision
Industry UsageFinancial services, credit card companiesVarious industries, including banking and retail
Search & Comparison IntentUnderstanding leadership roles in credit card customer serviceComparing management levels in customer service

The main difference between a Director Credit Card Customer Service and a Customer Service Manager lies in their scope and responsibilities. The director focuses on strategic oversight and leadership at a higher level within credit card companies, while the manager handles day-to-day team supervision and customer interactions. Both roles require relevant experience, but the director typically has more extensive credentials and a broader strategic focus.

What are popular job titles related to Director Credit Card Customer Service jobs in Springfield, OR?

For Director Credit Card Customer Service jobs in Springfield, OR, the most frequently searched job titles are:

What job categories do people searching Director Credit Card Customer Service jobs in Springfield, OR look for?

The top searched job categories for Director Credit Card Customer Service jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Director Credit Card Customer Service jobs?

Cities near Springfield, OR with the most Director Credit Card Customer Service job openings:

Director Credit Card Customer Service jobs near you

Airline Customer Service Agent

GAT Airline Ground Support

Eugene, OR • On-site

$17/hr

Full-time

Re-posted 14 days ago

GAT Airline Ground Support rating

3.9

Company rating: 3.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

64th of 66 rated aviation services

Job description

Job Summary
As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
  • Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
  • Must be able to announce both incoming and outbound flights.
  • Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
  • Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
  • Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
  • Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
  • Able to stand and work in one location for up to four hours at a time.
  • You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
  • Work independently without direct supervision.

Requirements:
  • Must be at least 18 years of age
  • Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
  • Ability to read, speak, and understand the English language.
  • Ability to stand for long periods of time
  • Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
  • Possess entry-level computer skills
  • Occasionally lift bags or items weighing between 50 and 70 pounds
  • Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
  • Must be able to work nights, weekends, and holidays

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