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Director Credit Card Customer Service Jobs in Decatur, TX

Tom Clark Auto Park

Cashier

Denton, TX · On-site

$15/hr

Length Of Company Service Recognition Includes Rings, Diamonds & Even A Rolex Watch For 25 Years Of ... Receive Cash, Checks and Credit Card Payments From Customers and Record The Amount Received On The ...

Tom Clark Auto Park

Cashier

Denton, TX · On-site

$15/hr

Length Of Company Service Recognition Includes Rings, Diamonds & Even A Rolex Watch For 25 Years Of ... Receive Cash, Checks and Credit Card Payments From Customers and Record The Amount Received On The ...

Tom Clark Auto Park

Cashier

Denton, TX

$15/hr

Length Of Company Service Recognition Includes Rings, Diamonds & Even A Rolex Watch For 25 Years Of ... Receive Cash, Checks and Credit Card Payments From Customers and Record The Amount Received On The ...

Tom Clark Auto Park

Cashier

Denton, TX

$15/hr

Length Of Company Service Recognition Includes Rings, Diamonds & Even A Rolex Watch For 25 Years Of ... Receive Cash, Checks and Credit Card Payments From Customers and Record The Amount Received On The ...

Tom Clark Auto Park

Cashier

Denton, TX

$15/hr

Length Of Company Service Recognition Includes Rings, Diamonds & Even A Rolex Watch For 25 Years Of ... Receive Cash, Checks and Credit Card Payments From Customers and Record The Amount Received On The ...

ZIO AT FLOWER MOUND LLC

Cashiers

Flower Mound, TX · On-site

$10 - $12/hr

Greet customers and provide excellent customer service * Take orders accurately in person and over the phone * Handle cash, credit card, and POS transactions * Assist with order packaging and pickup ...

Walgreens

Pharmacy Customer Service Associate

Azle, TX · On-site

In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...

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All JobsCredit Card Customer Service JobsDirector Credit Card Customer Service JobsDirector Credit Card Customer Service Jobs in Decatur, TX

Director Credit Card Customer Service information

See Decatur, TX salary details

$75.5K

$139.7K

$269.5K

How much do director credit card customer service jobs pay per year?

As of Aug 14, 2026, the average yearly pay for director credit card customer service in Decatur, TX is $139,734.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,400.00 and $168,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a director credit card customer service, and how can they be addressed?

A Director of Credit Card Customer Service often faces challenges such as managing high call volumes, ensuring compliance with financial regulations, and maintaining high customer satisfaction across diverse teams. To address these, it's important to implement robust training programs, leverage customer service technology for efficiency, and foster a culture of continuous improvement. Regular collaboration with compliance, product, and IT teams also helps in proactively identifying and resolving emerging issues, ultimately supporting smoother operations and team morale.

What are the key skills and qualifications needed to thrive as a director credit card customer service, and why are they important?

To thrive as a Director of Credit Card Customer Service, you need expertise in customer service management, deep knowledge of credit card products, and a relevant bachelor's degree or higher. Familiarity with CRM platforms, contact center technologies, and regulatory compliance tools such as PCI DSS is typically expected. Outstanding leadership, strategic problem-solving, and strong communication skills set exceptional candidates apart. These abilities ensure efficient operations, regulatory adherence, and an excellent customer experience in a highly regulated, fast-paced environment.

What does a director credit card customer service do?

A Director of Credit Card Customer Service oversees the operations and strategy of a credit card customer service department. This role is responsible for ensuring high levels of customer satisfaction, managing staff performance, implementing best practices, and aligning department goals with company objectives. Directors also analyze customer feedback, resolve escalated issues, and work closely with other departments to improve products and services. Their leadership is crucial in maintaining compliance with industry regulations and fostering a positive customer experience.

What is the difference between Director Credit Card Customer Service vs Customer Service Manager?

AspectDirector Credit Card Customer ServiceCustomer Service Manager
CredentialsTypically requires a bachelor’s degree; extensive experience in credit card or financial servicesUsually requires a bachelor’s degree; experience in customer service management
Work EnvironmentCorporate office, strategic planning, overseeing large teamsCall centers or customer service departments, team supervision
Industry UsageFinancial services, credit card companiesVarious industries, including banking and retail
Search & Comparison IntentUnderstanding leadership roles in credit card customer serviceComparing management levels in customer service

The main difference between a Director Credit Card Customer Service and a Customer Service Manager lies in their scope and responsibilities. The director focuses on strategic oversight and leadership at a higher level within credit card companies, while the manager handles day-to-day team supervision and customer interactions. Both roles require relevant experience, but the director typically has more extensive credentials and a broader strategic focus.

What are popular job titles related to Director Credit Card Customer Service jobs in Decatur, TX?

For Director Credit Card Customer Service jobs in Decatur, TX, the most frequently searched job titles are:

What job categories do people searching Director Credit Card Customer Service jobs in Decatur, TX look for?

The top searched job categories for Director Credit Card Customer Service jobs in Decatur, TX are:

What cities near Decatur, TX are hiring for Director Credit Card Customer Service jobs?

Cities near Decatur, TX with the most Director Credit Card Customer Service job openings:

Director Credit Card Customer Service jobs near you
Infographic showing various Director Credit Card Customer Service job openings in Decatur, TX as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $139,734 per year, or $67.2 per hour.

Cashier

Tom Clark Auto Park

Denton, TX • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

We are company that cares about our employees and we work to ensure your continued growth and success. We are a family owned and operated dealership in Dallas for over 30 years with an outstanding culture and growing team. If you feel you would be a great fit with our amazing team, please carefully review what we have to offer, and what we expect from our employees below:
BENEFITS:
  • Pay Starting at $15/hr
  • Excellent Medical, Dental & Vision Plans With Company Contribution Towards Premiums
  • 401k Company Match (Fully Vested After 5 Years Of Employment)
  • Referral / Bonus Program
  • Paid Vacation
  • Ongoing Training and Development
  • Competitive Compensation
  • Annual Bonuses Paid At End Of Year
  • Company Provided Life Insurance
  • Company Provided Long Term Disability
  • Discounts On Vehicle Purchases, Parts and Service
  • Length Of Company Service Recognition Includes Rings, Diamonds & Even A Rolex Watch For 25 Years Of Service

RESPONSIBILITIES:
  • Approach, Greet, and Offer Assistance or Direction To Any Customer Who Enters The Dealership Showroom or Sales Lot
  • Calculate The Customer's Bill Using The Dealership's Computer System
  • Receive Cash, Checks and Credit Card Payments From Customers and Record The Amount Received On The Repair Order and/or Counter Ticket
  • Make Change Accurately and Issue Receipts To Customers
  • Answer Phones and Direct Consumer To The Proper Department And Follow Up In A Timely Manner
  • Handle Customer Complaints Diplomatically and Refer Complaining Customers To The Appropriate Individual for Resolution
  • Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies)
  • Other Duties or Tasks As Requested or Required

REQUIREMENTS:
  • Prior Automotive Experience Preferred But Not Required
  • Minimum High School Diploma or GED Equivalent Required
  • Valid Driver's License
  • Proficiency With Standard Microsoft Software and Ability To Learn Other Computer-Based Tools For Client-Facing and A Majority Of Roles
  • Excellent Communication and Customer Service Skills
  • Professional Appearance and Work Ethic
  • Self-Motivated
  • Ability To Work In A Fast Paced Environment
  • Solid Work Ethic Around Attendance and Punctuality
  • Complete A Pre-Employment Drug Screen and Background Check

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