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Director Credit Card Customer Service Jobs in Boca Raton, FL

HarborChase

Concierge Part-Time

Boynton Beach, FL · On-site

$14.50 - $18.75/hr

Executive Director Credit Card Summary o Petty Cash Maintenance and Reconciliation o Deposits into ... Must possess excellent customer service skills * Must possess an understanding and ability to ...

HarborChase LLC

Concierge Part-Time

Boynton Beach, FL · On-site

$14.50 - $18.75/hr

Executive Director Credit Card Summary o Petty Cash Maintenance and Reconciliation o Deposits into ... Must possess excellent customer service skills * Must possess an understanding and ability to ...

Riverside Payments

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Customer Service Sales Associate

Pembroke Pines, FL · On-site

$75K - $95K/yr

Help local business owners save money on their credit card processing! * Prospect leads thru a ... Customer service background (preferred) * Self driven, upbeat, outgoing individuals! * All levels ...

Riverside Payments

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Customer Service Sales Associate

Hollywood, FL · On-site

$75K - $95K/yr

Help local business owners save money on their credit card processing! * Prospect leads thru a ... Customer service background (preferred) * Self driven, upbeat, outgoing individuals! * All levels ...

Riverside Payments

Be Seen First

Customer Service Sales Associate

Coral Springs, FL · On-site

$75K - $95K/yr

Help local business owners save money on their credit card processing! * Prospect leads thru a ... Customer service background (preferred) * Self driven, upbeat, outgoing individuals! * All levels ...

Petro Services, Inc.

Cashier #1831

Sunrise, FL

$12.25 - $16/hr

... process customer transactions * Prepare amp; maintain foodservice products and coffees * Know, understand, and follow all cash-handling and credit card policies * Stock merchandise and service ...

Petro Services, Inc.

Cashier #1718

Delray Beach, FL · On-site

$12.25 - $16/hr

... process customer transactions * Prepare amp; maintain foodservice products and coffees * Know, understand, and follow all cash-handling and credit card policies * Stock merchandise and service ...

Petro Services, Inc.

Cashier #1823

Fort Lauderdale, FL · On-site

$12.50 - $16.25/hr

... process customer transactions * Prepare amp; maintain foodservice products and coffees * Know, understand, and follow all cash-handling and credit card policies * Stock merchandise and service ...

Petro Services, Inc.

Cashier #1817

Davie, FL · On-site

$12.50 - $16.25/hr

... process customer transactions * Prepare amp; maintain foodservice products and coffees * Know, understand, and follow all cash-handling and credit card policies * Stock merchandise and service ...

Petro Services, Inc.

Cashier #1720

West Palm Beach, FL

$13 - $14/hr

... process customer transactions * Prepare amp; maintain foodservice products and coffees * Know, understand, and follow all cash-handling and credit card policies * Stock merchandise and service ...

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Showing results 21-40

All JobsCredit Card Customer Service JobsDirector Credit Card Customer Service JobsDirector Credit Card Customer Service Jobs in Boca Raton, FL

Director Credit Card Customer Service information

See Boca Raton, FL salary details

$80.2K

$148.3K

$286.1K

How much do director credit card customer service jobs pay per year?

As of Aug 23, 2026, the average yearly pay for director credit card customer service in Boca Raton, FL is $148,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,200.00 and $178,400.00 per year, depending on experience, location, and employer.

What does a director credit card customer service do?

A Director of Credit Card Customer Service oversees the operations and strategy of a credit card customer service department. This role is responsible for ensuring high levels of customer satisfaction, managing staff performance, implementing best practices, and aligning department goals with company objectives. Directors also analyze customer feedback, resolve escalated issues, and work closely with other departments to improve products and services. Their leadership is crucial in maintaining compliance with industry regulations and fostering a positive customer experience.

What are the key skills and qualifications needed to thrive as a director credit card customer service, and why are they important?

To thrive as a Director of Credit Card Customer Service, you need expertise in customer service management, deep knowledge of credit card products, and a relevant bachelor's degree or higher. Familiarity with CRM platforms, contact center technologies, and regulatory compliance tools such as PCI DSS is typically expected. Outstanding leadership, strategic problem-solving, and strong communication skills set exceptional candidates apart. These abilities ensure efficient operations, regulatory adherence, and an excellent customer experience in a highly regulated, fast-paced environment.

What are some common challenges faced by a director credit card customer service, and how can they be addressed?

A Director of Credit Card Customer Service often faces challenges such as managing high call volumes, ensuring compliance with financial regulations, and maintaining high customer satisfaction across diverse teams. To address these, it's important to implement robust training programs, leverage customer service technology for efficiency, and foster a culture of continuous improvement. Regular collaboration with compliance, product, and IT teams also helps in proactively identifying and resolving emerging issues, ultimately supporting smoother operations and team morale.

What is the difference between Director Credit Card Customer Service vs Customer Service Manager?

AspectDirector Credit Card Customer ServiceCustomer Service Manager
CredentialsTypically requires a bachelor’s degree; extensive experience in credit card or financial servicesUsually requires a bachelor’s degree; experience in customer service management
Work EnvironmentCorporate office, strategic planning, overseeing large teamsCall centers or customer service departments, team supervision
Industry UsageFinancial services, credit card companiesVarious industries, including banking and retail
Search & Comparison IntentUnderstanding leadership roles in credit card customer serviceComparing management levels in customer service

The main difference between a Director Credit Card Customer Service and a Customer Service Manager lies in their scope and responsibilities. The director focuses on strategic oversight and leadership at a higher level within credit card companies, while the manager handles day-to-day team supervision and customer interactions. Both roles require relevant experience, but the director typically has more extensive credentials and a broader strategic focus.

What are popular job titles related to Director Credit Card Customer Service jobs in Boca Raton, FL?

For Director Credit Card Customer Service jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Director Credit Card Customer Service jobs in Boca Raton, FL look for?

The top searched job categories for Director Credit Card Customer Service jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Director Credit Card Customer Service jobs?

Cities near Boca Raton, FL with the most Director Credit Card Customer Service job openings:

Director Credit Card Customer Service jobs near you
Infographic showing various Director Credit Card Customer Service job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $148,338 per year, or $71.3 per hour.

Customer Service Specialist

LBTS Properties LLC

Lauderdale By The Sea, FL • On-site

$15 - $16/hr

Full-time

Medical

Re-posted 15 days ago

Job description

  • Daily office functions; Opening and closing procedures around the property, such as batching payments, replenishing ice, turning on and off lights and straightening furniture.
  • Perform administrative support tasks, such as proofreading, drafting confirmations and invoices; maintain files, preparing correspondence, memos, gift certificate or other documents. Receives and transmits messages, mail, facsimiles and packages as needed.
  • Maintains high visibility within the resort and has regular positive contact with guests throughout their stay. Meets and greets guests on phone calls, online and in person.
  • Answers inquiries pertaining to resort services, registration and comments; Provides information on shopping, entertainment and travel directions. May assist guests in making dinner reservations and arranging sightseeing tours.
  • Makes and confirms reservations by phone and internet using Guest Point as well as the reservation book; Obtains guest information; Prepares room charges; Processes credit card or cash payments and drafts confirmations.
  • Registers arriving guests, assigns room and issues keys, escorts them to their room and checks them out at the end of their stay.
  • Keeps records of room assignments, availability and other registration information. Tracks long term guests and issues resort gifts or souvenirs. Issues activity equipment and maintains the sign out log.
  • Complies with all procedures and standards set out in the staff manuals. Carries out inspections of the property and services; Ensures compliance with licensing laws, fire, health, safety and other statutory regulations.

·         Supervises housekeeping, maintenance, and landscape / grounds crew to guarantee resort standards are being met. Oversees staff regarding customer service procedures, policies and execution, renovations and furnishings; Inventories, orders and issues stock to make certain adequate supplies are on hand.

  • Checks that all rooms are clean, orderly and attractive; Drafts lists of vacant and occupied rooms which need to be cleaned and prepares work assignments for housekeeping staff. Instructs staff on their duties, Inspects work for conformance with the resorts standards of cleanliness.
  • Assists in the coordination of resort gatherings and events. Will stage rooms with flowers, champagne or gifts for special occasions.
  • Manages, trains and motivates other resort team members; Carries out disciplinary procedures when necessary; Issues instructions and Plans work schedules. Works with contractors and suppliers when needed.
  • Troubleshoots and addresses problems; Investigates complaints regarding housekeeping service and equipment, maintenance or landscaping and takes corrective action.

Perform limited physical activities that require use of hands, arms, legs such as lifting, walking, and handling materials. Must be able to lift and/or carry at least 50 lbs. and have own

Company Description

Beachside Village Resort is a small resort near the beach on 3 acres with 39 rooms.