Director Credit Card Customer Service Jobs in Boca Raton, FL

NewtekOne®, ((NASDAQ: NEWT) Your Business Solutions Company®, is a financial holding company, which along with its bank and non-bank consolidated subsidiaries, provides a wide range of business and financial solutions under the Newtek® brand to the small- and medium-sized business ("SMB") market. Since 1999, Newtek has provided state-of-the-art, cost-efficient products and services and efficient business strategies to SMB relationships across all 50 states to help them grow their sales, control their expenses, and reduce their risk Newtek's and its subsidiaries' business and financial solutions include banking (Newtek Bank, N.A.), Business Lending, Electronic Payment Processing, Technology Solutions (Cloud Computing, Data Backup, Storage and Retrieval, IT Consulting), eCommerce, Accounts Receivable Financing & Inventory Financing, Insurance Solutions, Web Services, and Payroll and Benefits Solutions. Newtek Merchant Solutions (NMS) is a key part of NewtekOne , processing over $5 billion in annual payments for over ten thousand customers. Our ability to offer multi-platform solutions allows us to provide the latest technology in payments processing to our merchant customers and partners.  NMS is seeking a passionate consultative sales professional with experience in Credit Card Processing/Merchant Services Sales and other small business financial solutions to join our inside sales team. This position will be required to grow sales and manage your opportunity pipeline, as well as source, qualify, and develop leads. This entails sourcing and driving new sales leads through prospecting activities via phone, email, internet/social and other marketing campaigns. Develop and implement sales strategy in order to achieve sales quota and NMS goals that align with NMS's sales philosophy. *Qualifications include but not limited to:High School or equivalent experience and a minimum of 3 years of related business-to-business (B2B) experience preferably in the credit card industry.Prior experience in a faced-paced, high-volume outbound sales environment (e.g. 100+ calls daily).Demonstrate a hunter mentality with drive, persistence, and resilience to prospect consistently and overcome objections.Comfortable with being on video camera while engaging with clients/customers, attending company/department meetings, etc. as required.Prior experience with payment processing products and solutionsExperience in business development/lead generation sales and marketing preferred.Strong knowledge of the credit card industry a plus.Passion for sales and technology with experience prospecting and closing inside/outside sales.Demonstrate the tenacity to overcome barriers using consultative selling methods.Strong organizational, follow-up and time management skillsBilingual is a plus.Strong interpersonal skills with the desire and ability to build long-term relationships.Desire to work in and be a part of an organization that thrives on hard work and success.Excellent interpersonal, oral and written communication skills.Excellent listening skills and ability to ask probing questions, understand concerns, and overcome objections.Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.Ability to effectively manage multiple priorities and adapt to change in a fast-paced business environment.Must possess and be able to demonstrate strong influencing and closing skills.Must be able to work independently as well as in a team environment.Resourceful with the ability to learn new products, services and processes quickly.Must be self-motivated, persuasive, tenacious, and results driven.Exudes confidence, charisma, and professionalism.Possess a strong work ethic and a desire to succeed.Competent computer skills. *Duties and Responsibilities include but not limited to:Generate new business opportunities through proactive cold calling and prospecting, with an expectation of setting 8+ qualified appointments per day.Enhance customer experience and build relationships by presenting a professional image as you represent the company while being camera ready in accordance with company policies and procedures.Engage business owners and decision-makers in meaningful conversations to uncover payment-processing needs and identify opportunities to improve their current solutions.Prospect new business using a variety of networking techniques such as cold calls, texts, emails, social engagement, and events.Effectively communicate the value of payment-processing solutions and create enough interest to advance qualified prospects to the next stage of the sales process.Research and analyze the potential client or referral's business, industry, etc. to determine the best product and/or solution for the client's needs.Educate, consult, and navigate clients towards the appropriate NMS and its affiliates' products and solutions.Develop new business opportunities with existing clients in order to expand our clientele and build our business.Solve the client's business needs with the right products and services in a prompt and professional manner.Manage a pipeline of prospects to qualify potential leads and move qualified leads into and through the sales funnel.Prepare the client proposals using pricing within set guidelines.Self-source leads when necessary.Take ownership of daily activity and results, maintaining the urgency and discipline necessary to achieve or exceed established sale goals.Develop and maintain strong working relationships with outside sales and marketing.Schedule meetings both in the office and out in the field to present and demo products, services and/or solutions.Ensure professional communication following the NMS telephone etiquette, greeting and salutation.Consistently meet or exceed established call, contact, appointment, and conversion KPIs. The salary range for this position is $55,000 to $75,000 per year. NewtekOne offers a competitive salary and compensation program to reward your results. We provide our employees with an excellent comprehensive benefits package including medical, dental, vision, supplemental benefits, and a 401(k) savings plan with an employer match. On-going training in sales techniques, industry, and competitive landscape to support your career growth. Newtek is an Equal Opportunity Employer; M/F/D/V. We require all our employees to perform work in an ethical manner and always uphold our Code of Business Conduct and Ethics.