PR · On-site
$13 - $17.75/hr
Assists the Supervisor, Manager, Director in meetings, preparation of reports, audits or any other ... credits, with one year of experience related to configuration processes, preferred. * Or instead ...
PR · On-site
$13 - $17.75/hr
Assists the Supervisor, Manager, Director in meetings, preparation of reports, audits or any other ... credits, with one year of experience related to configuration processes, preferred. * Or instead ...
PR · On-site
$13 - $17.50/hr
High school diploma required (college credits preferred). * Knowledge of computer applications and ... Strong customer service orientation, empathy, and proactive attitude . * Availability to work ...
Quick apply
PR · On-site
$13 - $17.50/hr
High school diploma required (college credits preferred). * Knowledge of computer applications and ... Strong customer service orientation, empathy, and proactive attitude . * Availability to work ...
Quick apply
PR · On-site
High school diploma required (college credits preferred). * Knowledge of computer applications and ... Strong customer service orientation, empathy, and proactive attitude . * Availability to work ...
Quick apply
PR · On-site
$13 - $17.50/hr
High school diploma required (college credits preferred). * Knowledge of computer applications and ... Strong customer service orientation, empathy, and proactive attitude . * Availability to work ...
Quick apply
PR · On-site
$16 - $21.75/hr
High school diploma required (college credits preferred). * Knowledge of computer applications and ... Strong customer service orientation, empathy, and proactive attitude . * Availability to work ...
Quick apply
PR · On-site
$16 - $21.75/hr
High school diploma required (college credits preferred). * Knowledge of computer applications and ... Strong customer service orientation, empathy, and proactive attitude . * Availability to work ...
Quick apply
Supervisory Customer Service Representative (Bilingual-Spanish) NTE 1 Year, MBE up to 5 years, MBMP
Caguas, PR · On-site +1
$74K - $97K/yr
... work directed. The following are the job specific duties of this position. You will have the ... Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.
New
Supervisory Customer Service Representative (Bilingual-Spanish) NTE 1 Year, MBE up to 5 years, MBMP
Caguas, PR · On-site +1
$74K - $97K/yr
... work directed. The following are the job specific duties of this position. You will have the ... Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.
New
Pharmacy Customer Service Associate
San Juan, PR · On-site
$16 - $18/hr
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
Pharmacy Customer Service Associate
San Juan, PR · On-site
$16 - $18/hr
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
Pharmacy Customer Service Associate
San Juan, PR · On-site
$16 - $18/hr
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
Pharmacy Customer Service Associate
San Juan, PR · On-site
$16 - $18/hr
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
Pharmacy Customer Service Associate
Bayamon, PR · On-site
$16 - $18/hr
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
Pharmacy Customer Service Associate
Bayamon, PR · On-site
$16 - $18/hr
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
Credit Repair Sales Executive
San Juan, PR · On-site
$25K - $30K/mo
This role requires strong communication, sales, and customer service skills, with the ability to explain credit-related solutions clearly and ethically. The ideal candidate is goal-oriented ...
Quick apply
Credit Repair Sales Executive
San Juan, PR · On-site
$25K - $30K/mo
This role requires strong communication, sales, and customer service skills, with the ability to explain credit-related solutions clearly and ethically. The ideal candidate is goal-oriented ...
Customer Service Associate
Bayamon, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Bayamon, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Humacao, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Humacao, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
San Juan, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
San Juan, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Guaynabo, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Guaynabo, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Guaynabo, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Guaynabo, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Humacao, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Humacao, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Santa Isabel, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Santa Isabel, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
San Juan, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
San Juan, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Director Credit Card Customer Service information
What are some common challenges faced by a director credit card customer service, and how can they be addressed?
A Director of Credit Card Customer Service often faces challenges such as managing high call volumes, ensuring compliance with financial regulations, and maintaining high customer satisfaction across diverse teams. To address these, it's important to implement robust training programs, leverage customer service technology for efficiency, and foster a culture of continuous improvement. Regular collaboration with compliance, product, and IT teams also helps in proactively identifying and resolving emerging issues, ultimately supporting smoother operations and team morale.
What are the key skills and qualifications needed to thrive as a director credit card customer service, and why are they important?
To thrive as a Director of Credit Card Customer Service, you need expertise in customer service management, deep knowledge of credit card products, and a relevant bachelor's degree or higher. Familiarity with CRM platforms, contact center technologies, and regulatory compliance tools such as PCI DSS is typically expected. Outstanding leadership, strategic problem-solving, and strong communication skills set exceptional candidates apart. These abilities ensure efficient operations, regulatory adherence, and an excellent customer experience in a highly regulated, fast-paced environment.
What does a director credit card customer service do?
A Director of Credit Card Customer Service oversees the operations and strategy of a credit card customer service department. This role is responsible for ensuring high levels of customer satisfaction, managing staff performance, implementing best practices, and aligning department goals with company objectives. Directors also analyze customer feedback, resolve escalated issues, and work closely with other departments to improve products and services. Their leadership is crucial in maintaining compliance with industry regulations and fostering a positive customer experience.
What is the difference between Director Credit Card Customer Service vs Customer Service Manager?
| Aspect | Director Credit Card Customer Service | Customer Service Manager |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree; extensive experience in credit card or financial services | Usually requires a bachelor’s degree; experience in customer service management |
| Work Environment | Corporate office, strategic planning, overseeing large teams | Call centers or customer service departments, team supervision |
| Industry Usage | Financial services, credit card companies | Various industries, including banking and retail |
| Search & Comparison Intent | Understanding leadership roles in credit card customer service | Comparing management levels in customer service |
The main difference between a Director Credit Card Customer Service and a Customer Service Manager lies in their scope and responsibilities. The director focuses on strategic oversight and leadership at a higher level within credit card companies, while the manager handles day-to-day team supervision and customer interactions. Both roles require relevant experience, but the director typically has more extensive credentials and a broader strategic focus.
What are popular job titles related to Director Credit Card Customer Service jobs in Puerto Rico?
For Director Credit Card Customer Service jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Director Credit Card Customer Service jobs in Puerto Rico look for?
The top searched job categories for Director Credit Card Customer Service jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Director Credit Card Customer Service jobs?
Cities in Puerto Rico with the most Director Credit Card Customer Service job openings:
$13 - $17.75/hr
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Customer Service Representative
Company: Triple-S Salud
Job Location (Short): Bayamon, PR
Posting Start Date: 6/17/26
At Triple-S, we are committed to providing meaningful job experiences for Valuable People (Gente Valiosa). We strive for excellence in everything we do, from the way we work together to the way we serve our customers.
When you join Triple-S, you will be key to our efforts on delivering high-quality and affordable healthcare as well as contribute to our purpose to enable healthier lives. We serve more than 1 million consumers in Puerto Rico through our Medicare Advantage, Medicaid, Commercial, Life and Property & Casualty Businesses.
Let's build healthier communities together, join now!
JOB SUMMARY
Independently performs non-routine tasks in support of health services underwriting, renewal and claims processes applying various operational procedures and guidelines under general supervision. It can act as a trainer and involves the use of judgment to perform analysis and evaluation of requests to determine and execute the appropriate action.
ESSENTIAL FUNCTIONS
EDUCATION
EXPERIENCE
LICENSES AND CERTIFICATIONS
COMPETENCIES
It is company policy to seek for the qualified applicants for positions throughout the company without distinction of race, color, national origin, religion, sex, gender identity, real or perceived sexual orientation, civil status, social condition, political ideologies, age, physical or mental disability, veteran status or any other characteristic protected by law. Drug-free company.
Equality Employment Opportunity/Affirmative Action for People with Disabilities/Veterans. Employer with E-Verify to verify the eligibility of employment of all the new employees.
We encourage Veterans and Disabled to Apply.
Company: Triple-S Salud
Job Location (Short): Bayamon, PR
Posting Start Date: 6/17/26
At Triple-S, we are committed to providing meaningful job experiences for Valuable People (Gente Valiosa). We strive for excellence in everything we do, from the way we work together to the way we serve our customers.
When you join Triple-S, you will be key to our efforts on delivering high-quality and affordable healthcare as well as contribute to our purpose to enable healthier lives. We serve more than 1 million consumers in Puerto Rico through our Medicare Advantage, Medicaid, Commercial, Life and Property & Casualty Businesses.
Let's build healthier communities together, join now!
JOB SUMMARY
Independently performs non-routine tasks in support of health services underwriting, renewal and claims processes applying various operational procedures and guidelines under general supervision. It can act as a trainer and involves the use of judgment to perform analysis and evaluation of requests to determine and execute the appropriate action.
ESSENTIAL FUNCTIONS
- Support, assist and guide customers who visit or call to handle their product requests health coverage and other policies.
- Processes required petitions to complete the transaction requested by the client such as payments, maintenance, subscriptions, refunds, claims, letters, certifications, activations, cancellations, pharmacy, and complaints and grievances.
- Analyzes and investigates customer requests and intervenes and works with other departments and divisions of the company to achieve the resolution of the case.
- Evaluates and determines the action to take regarding the client's requests, according to the applicable laws.
- Research and draft documents in English and Spanish answering requests if required.
- Assists the Supervisor, Manager, Director in meetings, preparation of reports, audits or any other item, as necessary.
EDUCATION
- Associate's Degree in Business Administration or Marketing
EXPERIENCE
- Associate Degree in Business Administration, Marketing or Communications or at least 60 university or college credits, with one year of experience related to configuration processes, preferred.
- Or instead, High School Diploma with a minimum of 3 years of experience related to configuration processes, preferably.
LICENSES AND CERTIFICATIONS
- None required
COMPETENCIES
- Action Oriented
- Collaborates
- Instills Trust
- Manages Ambiguity
- Customer Delight
It is company policy to seek for the qualified applicants for positions throughout the company without distinction of race, color, national origin, religion, sex, gender identity, real or perceived sexual orientation, civil status, social condition, political ideologies, age, physical or mental disability, veteran status or any other characteristic protected by law. Drug-free company.
Equality Employment Opportunity/Affirmative Action for People with Disabilities/Veterans. Employer with E-Verify to verify the eligibility of employment of all the new employees.
We encourage Veterans and Disabled to Apply.