ZipRecruiter

Log In

1

Director Commercial Operations Jobs in Wisconsin

Imedica

Director of Commercial Key Accounts

Madison, WI · On-site

Cross-functional engagement to ensure operational alignment and consistency in how Medica manages ... Serve as a strategic partner to the Senior Director, Commercial Sales and Retention * Represent Key ...

Medica

Director of Commercial Key Accounts

Madison, WI · On-site

Cross-functional engagement to ensure operational alignment and consistency in how Medica manages ... Serve as a strategic partner to the Senior Director, Commercial Sales and Retention * Represent Key ...

Johnson Controls

VP, Global Commercial

Milwaukee, WI · On-site

Shape the Future of Global Commercial Excellence At Johnson Controls, we're transforming how we ... direct authority. * Passionate about continuous improvement and operational excellence. What We ...

Quality Assistance

WI · On-site

As Commercial Director, you will shape and lead the commercial strategy of Quality Assistance ... Provide operational guidance and coaching * Foster a culture of accountability, innovation ...

previous pagenext page

Showing results 21-40

All JobsCommercial Operations JobsDirector Commercial Operations JobsDirector Commercial Operations Jobs in Wisconsin

Director Commercial Operations information

See Wisconsin salary details

$34.3K

$108.7K

$181.2K

How much do director commercial operations jobs pay per year?

As of Aug 17, 2026, the average yearly pay for director commercial operations in Wisconsin is $108,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,200.00 and $136,800.00 per year, depending on experience, location, and employer.

How does a director of commercial operations typically collaborate with sales, marketing, and finance teams to achieve business objectives?

A Director of Commercial Operations plays a key role in bridging sales, marketing, and finance teams to ensure the company's commercial goals are met efficiently. They often coordinate sales forecasting, pricing strategies, and performance analytics with these departments, facilitating regular cross-team meetings to align strategies and resolve bottlenecks. This collaborative approach enables a seamless flow of information and resources, helping to optimize processes such as pipeline management, budget allocation, and market expansion. Directors in this role are expected to communicate clearly across functions and lead initiatives that drive revenue growth and operational efficiency.

What are the key skills and qualifications needed to thrive as a director of commercial operations, and why are they important?

To thrive as a Director of Commercial Operations, you need strong leadership, strategic planning, and financial acumen, typically supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms, ERP systems, and data analytics tools is usually required, along with experience managing cross-functional teams. Excellent communication, negotiation, and problem-solving skills distinguish top performers in this role. These competencies are crucial for driving revenue growth, optimizing operational efficiency, and ensuring alignment between commercial strategies and organizational goals.

What does a director of commercial operations do?

A director of commercial operations oversees a company's sales, marketing, and business development activities to drive revenue growth. They develop strategic plans, manage cross-functional teams, analyze market trends, and ensure operational efficiency to meet organizational goals.

What are the most commonly searched types of Commercial Operations jobs in Wisconsin?

The most popular types of Commercial Operations jobs in Wisconsin are:

What are popular job titles related to Director Commercial Operations jobs in Wisconsin?

For Director Commercial Operations jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Director Commercial Operations jobs in Wisconsin look for?

The top searched job categories for Director Commercial Operations jobs in Wisconsin are:

What cities in Wisconsin are hiring for Director Commercial Operations jobs?

Cities in Wisconsin with the most Director Commercial Operations job openings:

Director Commercial Operations jobs near you
Infographic showing various Director Commercial Operations job openings in Wisconsin as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $108,687 per year, or $52.3 per hour.

Director of Commercial Key Accounts

Imedica

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

The Director, Key Account Executives, provides enterprise leadership for Medica’s Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and consistent business models, and ultimately executing how Medica manages its most complex and strategically significant commercial accounts (employers).

This role leads Key Account Executives across all geographies and is accountable for retention, client experience, and effective cross-functional coordination for large and complex accounts. The Director ensures consistent account management standards, clear ownership models, and seamless transitions of new large accounts from Commercial Sales Relationship Managers into the Key Account Executive team. Performs other duties as assigned.

Key Accountabilities

  • Enterprise Leadership and Execution of the Key Account Operating Model
    • Define and own the enterprise Key Account management model across all geographies. Set standards for:
      • Account ownership and governance
      • Strategic initiatives
      • Renewal leadership and growth strategies
      • Escalation management
      • Cross-functional engagement to ensure operational alignment and consistency in how Medica manages its most complex and strategic accounts across Medica core geographies
  • People Leadership and Capability Development
    • Lead, coach, and develop Key Account Executives across regions. Set clear expectations tied to retention, reporting, client engagement and experience, and segment performance. Drive consistency in skills such as:
      • Executive presence
      • Strategic account planning
      • Complex issue navigation
      • Driving decisions based on reporting, data, analytics, and technologies
      • Interdisciplinary protocol
      • Leveraging Medica resources to retain, grow and innovate within our Key Account book of business
  • Retention Strategy and Portfolio Health Oversight
    • Own the health of the Key Account portfolio, not individual accounts
      • Identify systemic retention risks, trends, and escalation patterns
      • Partner with Sales, Client Experience, Product, Network, Operations, and Finance to: Proactively address at-risk accounts and influence enterprise priorities that impact retention Act as an escalation leader for high-impact or enterprise-sensitive situations
  • Account Transition and Intake Governance

    • Own the standard transition process for moving new large and complex accounts from commercial Sales Relationship Managers to Key Account ExecutiveS

    • Ensure:

      • Clear handoffs
      • Defined ownership
      • Early stabilization and client confidence
    • Continuously improve transition effectiveness based on feedback and outcomes

CrossFunctional Influence and Enterprise Partnership 

    • Serve as a strategic partner to the Senior Director, Commercial Sales and Retention
    • Represent Key Account needs in enterprise discussions related to:
      • Product
      • Network
      • Service models
      • Operational readiness
    • Influence decisions without direct authority
  • Participate directly in select executivelevel client interactions when:
    • Accounts are highly complex
    • Issues are enterprisesensitive
    • Presence adds credibility or accelerates resolution
  • Model expectations for Key Account Executives

        Required Qualifications

        • Bachelor's degree or equivalent work experience in a related field
        • 10+ years of work experience beyond degree
        • 5+ years of Health Plan experience with a focus on commercial business
        • 5+ years of people leadership and coaching senior, client-facing professionals across geographies

        Required Certifications/Licensure

        • Applicable active resident and non-resident Life, Accident and Health licenses

        Preferred Qualifications

        • Commercial sales, account management, or client experience leadership
        • Healthcare, insurance, or similarly complex B2B environments
        • Enterpriselevel strategic account leadership and portfolio management
        • Retention strategy development and execution for complex, highvalue accounts
        • Advanced client experience design and stewardship in highly visible relationships
        • Executive presence with the ability to engage credibly with senior client and internal leaders
        • Strong escalation management and complex issue resolution capabilities
        • Ability to establish, document, and enforce standard operating models while allowing for regional nuance
        • Crossfunctional influence in matrixed environments without direct authority
        • Change leadership skills, including guiding teams and clients through transitions and ambiguity
        • Strong business judgment and decisionmaking in highrisk, highimpact situations
        • Datainformed analysis and prioritization of portfoliolevel risks and opportunities
        • Excellent communication skills, including executivelevel written and verbal messaging
        • Talent development mindset with experience building consistent capabilities and expectations
        • Operational discipline paired with strategic thinking and adaptability
        • Strong collaboration skills across Sales, Client Experience, Operations, Product, Network, and Finance

        This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka, MN and/or Madison, WI. 

        The full salary grade for this position is $122,500 – $210,000. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $122,500 - $175,000. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

        The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

        Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

        We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

        Apply