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Director Commercial Operations Jobs in Rothschild, WI

Direct Manager Direct Reports: This position will typically report to the Assistant Branch Manager or Operations Manager and may supervise or train junior drivers if required. Travel Requirements: CD ...

Direct Manager Direct Reports: This position will typically report to the Assistant Branch Manager or Operations Manager and may supervise or train junior drivers if required. Travel Requirements: CD ...

Our products are found in commercial, institutional, and industrial facilities worldwide, from ... As a Maintenance Operations Director for Greenheck Group you will provide senior leader- level ...

In this role, you are accountable for the full commercial revenue function by driving customer ... Operations. You'll ensure your teams are equipped with the right tools, processes, and training ...

Knowledgeable of all FCC guidelines for Commercial Donor Announcements (CDA's) on nonprofitradio ... Be available to assist and volunteer for operations related to annual fundraisers (Radiothon and ...

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Director Commercial Operations information

See Rothschild, WI salary details

$33.9K

$107.4K

$178.9K

How much do director commercial operations jobs pay per year?

As of Jun 10, 2026, the average yearly pay for director commercial operations in Rothschild, WI is $107,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,300.00 and $135,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Commercial Operations, and why are they important?

To thrive as a Director of Commercial Operations, you need strong leadership, strategic planning, and financial acumen, typically supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms, ERP systems, and data analytics tools is usually required, along with experience managing cross-functional teams. Excellent communication, negotiation, and problem-solving skills distinguish top performers in this role. These competencies are crucial for driving revenue growth, optimizing operational efficiency, and ensuring alignment between commercial strategies and organizational goals.

What does a Director of Commercial Operations do?

A Director of Commercial Operations oversees the sales, marketing, and business development activities within an organization to drive revenue growth and operational efficiency. They are responsible for developing commercial strategies, managing key client relationships, analyzing market trends, and ensuring the alignment of business objectives with organizational goals. This role often involves collaborating closely with cross-functional teams, setting performance targets, and monitoring key performance indicators (KPIs) to achieve business success.

How does a Director of Commercial Operations typically collaborate with sales, marketing, and finance teams to achieve business objectives?

A Director of Commercial Operations plays a key role in bridging sales, marketing, and finance teams to ensure the company's commercial goals are met efficiently. They often coordinate sales forecasting, pricing strategies, and performance analytics with these departments, facilitating regular cross-team meetings to align strategies and resolve bottlenecks. This collaborative approach enables a seamless flow of information and resources, helping to optimize processes such as pipeline management, budget allocation, and market expansion. Directors in this role are expected to communicate clearly across functions and lead initiatives that drive revenue growth and operational efficiency.
What job categories do people searching Director Commercial Operations jobs in Rothschild, WI look for? The top searched job categories for Director Commercial Operations jobs in Rothschild, WI are:
What cities near Rothschild, WI are hiring for Director Commercial Operations jobs? Cities near Rothschild, WI with the most Director Commercial Operations job openings:
Infographic showing various Director Commercial Operations job openings in Rothschild, WI as of June 2026, with employment types broken down into 2% As Needed, 80% Full Time, 11% Part Time, 2% Temporary, and 5% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $107,351 per year, or $51.6 per hour.

Customer Service Operations Analyst

Church Mutual Insurance, S.I.

Merrill, WI โ€ข On-site

Full-time

Posted 23 days ago


Job description

What you'll be doing:
Responsible for customer service processes, with a focus on process improvements, managing impacts associated with process improvements, and impacts from projects and initiatives. Work with department leadership, Quality Analyst, training teams, Commercial Operations Specialist, and all other business partners that interact with Customer Service to document and maintain processes and procedures while building relationships to ensure service meets and exceeds customer needs.
On any given day, you'll:
    • Initiate and lead systems, process, and procedural improvements that drive efficiency and increase customer satisfaction. Implement necessary changes, including collaboration with department leadership and staff.
    • Assist in the research, development, and maintenance of business procedures.
    • Provide process/procedure information and technical expertise to training teams for the development of training activities and materials based on input from department leadership.
    • Manage changes and lead improvements with information systems and applications used by the department.
    • Understand and emphasize underwriting philosophy and expectations to ensure compliance with Church Mutual underwriting and regulatory requirements within established processes and procedures.
    • Lead and/or participate in assigned projects; responsibilities may include researching, developing business requirements, identifying the resources needed, and customer acceptance testing.
    • Serve as a liaison with other Church Mutual departments and CM Group subsidiaries.
    • Coordinate communication efforts with the enterprise stakeholders for Customer Service department changes that affect other areas and for changes from other areas that will impact Customer Service.
    • Lead special projects and other key work and duties, as assigned.
    • Work collaboratively, in a team environment, to achieve corporate and team goals to enhance the customer experience. Assist others in work processes to accomplish team workload expectations.

Here's what we expect:
We encourage bilingual candidates to apply, particularly those fluent in both English and Spanish.
  • Bachelor's degree or equivalent experience required.
  • Property and casualty insurance license required. Relevant licenses must be renewed and maintained in accordance with Church Mutual and applicable state requirements.
  • Minimum 4 years of experience in customer service.
  • CISR designation desired.
  • Strong insurance industry, product, service, and process knowledge
  • Experience with business process improvement projects is preferred.
  • Ability to organize, determine priorities, and work well under pressure.
  • Must be a self-starter with the ability to work independently and in a team environment.
  • Strong analytical and decision-making skills.
  • Excellent interpersonal skills to effectively communicate with people, at all levels, inside and outside of the organization in a fast-paced environment.
  • Passion for driving improvement and leading change in a complex environment.
  • Ability to analyze complex situations, draw conclusions, and implement solutions.
  • Excellent communication skills, both written and verbal, directed to internal or external sources, at all levels, of management and strong listening skills.
  • Demonstrated skills in relationship building, including the ability to influence others, collaborate, and/or negotiate solutions.
  • Creative, highly motivated, result oriented, responsive, and decision-oriented individual with emphasis on detail, organization, and quality.
  • Demonstrated desire and commitment to continually learn and strengthen knowledge, accept new challenges, and strive for personal improvement/growth.
  • Ability to present ideas and information in formal and informal group settings.
  • Ability to learn and use proprietary software and Microsoft products.
  • Ability to maintain confidentiality.

Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Exact compensation will vary based on consideration of a variety of factors including education, skills, experience, and location.
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