Work with department leadership, Quality Analyst, training teams, Commercial Operations Specialist ... Excellent communication skills, both written and verbal, directed to internal or external sources ...
Work with department leadership, Quality Analyst, training teams, Commercial Operations Specialist ... Excellent communication skills, both written and verbal, directed to internal or external sources ...
Commercial Drivers are responsible for providing the pick-up service of containers filled with ... directed by the Route Manager. * Works closely with Operations Manager to improve route ...
Commercial Drivers are responsible for providing the pick-up service of containers filled with ... directed by the Route Manager. * Works closely with Operations Manager to improve route ...
Commercial Drivers are responsible for providing the pick-up service of containers filled with ... directed by the Route Manager. * Works closely with Operations Manager to improve route ...
Commercial Drivers are responsible for providing the pick-up service of containers filled with ... directed by the Route Manager. * Works closely with Operations Manager to improve route ...
Commercial Drivers are responsible for providing the pick-up service of containers filled with ... directed by the Route Manager. * Works closely with Operations Manager to improve route ...
Commercial Drivers are responsible for providing the pick-up service of containers filled with ... directed by the Route Manager. * Works closely with Operations Manager to improve route ...
Commercial Drivers are responsible for providing the pick-up service of containers filled with ... directed by the Route Manager. * Works closely with Operations Manager to improve route ...
Commercial Drivers are responsible for providing the pick-up service of containers filled with ... directed by the Route Manager. * Works closely with Operations Manager to improve route ...
CDL Driver
Stevens Point, WI ยท On-site
Direct Manager Direct Reports: This position will typically report to the Assistant Branch Manager or Operations Manager and may supervise or train junior drivers if required. Travel Requirements: CD ...
CDL Driver
Stevens Point, WI ยท On-site
Direct Manager Direct Reports: This position will typically report to the Assistant Branch Manager or Operations Manager and may supervise or train junior drivers if required. Travel Requirements: CD ...
Direct Manager Direct Reports: This position will typically report to the Assistant Branch Manager or Operations Manager and may supervise or train junior drivers if required. Travel Requirements: CD ...
Direct Manager Direct Reports: This position will typically report to the Assistant Branch Manager or Operations Manager and may supervise or train junior drivers if required. Travel Requirements: CD ...
Maintenance Director
$177K - $219K/yr
Our products are found in commercial, institutional, and industrial facilities worldwide, from ... As a Maintenance Operations Director for Greenheck Group you will provide senior leader- level ...
Maintenance Director
$177K - $219K/yr
Our products are found in commercial, institutional, and industrial facilities worldwide, from ... As a Maintenance Operations Director for Greenheck Group you will provide senior leader- level ...
Director of Business Sales
Mosinee, WI ยท On-site
In this role, you are accountable for the full commercial revenue function by driving customer ... Operations. You'll ensure your teams are equipped with the right tools, processes, and training ...
Director of Business Sales
Mosinee, WI ยท On-site
In this role, you are accountable for the full commercial revenue function by driving customer ... Operations. You'll ensure your teams are equipped with the right tools, processes, and training ...
Commercial Drivers are responsible for providing the pick-up service of containers filled with ... directed by the Route Manager. * Works closely with Operations Manager to improve route ...
Commercial Drivers are responsible for providing the pick-up service of containers filled with ... directed by the Route Manager. * Works closely with Operations Manager to improve route ...
90FM Business Director
Stevens Point, WI ยท On-site
Knowledgeable of all FCC guidelines for Commercial Donor Announcements (CDA's) on nonprofitradio ... Be available to assist and volunteer for operations related to annual fundraisers (Radiothon and ...
90FM Business Director
Stevens Point, WI ยท On-site
Knowledgeable of all FCC guidelines for Commercial Donor Announcements (CDA's) on nonprofitradio ... Be available to assist and volunteer for operations related to annual fundraisers (Radiothon and ...
90FM Business Director
Stevens Point, WI ยท On-site
Knowledgeable of all FCC guidelines for Commercial Donor Announcements (CDA's) on nonprofitradio ... Be available to assist and volunteer for operations related to annual fundraisers (Radiothon and ...
90FM Business Director
Stevens Point, WI ยท On-site
Knowledgeable of all FCC guidelines for Commercial Donor Announcements (CDA's) on nonprofitradio ... Be available to assist and volunteer for operations related to annual fundraisers (Radiothon and ...
Director of Quality Assurance
Mosinee, WI ยท On-site
The Director of Quality Assurance (QA) leads the enterprise quality strategy across multiple ... Operations, Engineering, Supply Chain, and Commercial teams. Position Details * Reports to: VP ...
Director of Quality Assurance
Mosinee, WI ยท On-site
The Director of Quality Assurance (QA) leads the enterprise quality strategy across multiple ... Operations, Engineering, Supply Chain, and Commercial teams. Position Details * Reports to: VP ...
Director of Quality Assurance
Mosinee, WI ยท On-site
The Director of Quality Assurance (QA) leads the enterprise quality strategy across multiple ... Operations, Engineering, Supply Chain, and Commercial teams. Position Details * Reports to: VP ...
Director of Quality Assurance
Mosinee, WI ยท On-site
The Director of Quality Assurance (QA) leads the enterprise quality strategy across multiple ... Operations, Engineering, Supply Chain, and Commercial teams. Position Details * Reports to: VP ...
Commercial Drivers are responsible for providing the pick-up service of containers filled with ... directed by the Route Manager. * Works closely with Operations Manager to improve route ...
Commercial Drivers are responsible for providing the pick-up service of containers filled with ... directed by the Route Manager. * Works closely with Operations Manager to improve route ...
Commercial Drivers are responsible for providing the pick-up service of containers filled with ... directed by the Route Manager. * Works closely with Operations Manager to improve route ...
Commercial Drivers are responsible for providing the pick-up service of containers filled with ... directed by the Route Manager. * Works closely with Operations Manager to improve route ...
Commercial Drivers are responsible for providing the pick-up service of containers filled with ... directed by the Route Manager. * Works closely with Operations Manager to improve route ...
Commercial Drivers are responsible for providing the pick-up service of containers filled with ... directed by the Route Manager. * Works closely with Operations Manager to improve route ...
... operations. * Routinely check in with direct supervisor to confirm route, load, and schedule ... High School Diploma/GED or Equivalent 1+ years commercial driving experience Valid CDL-A Must be 21 ...
... operations. * Routinely check in with direct supervisor to confirm route, load, and schedule ... High School Diploma/GED or Equivalent 1+ years commercial driving experience Valid CDL-A Must be 21 ...
... operations. * Routinely check in with direct supervisor to confirm route, load, and schedule ... High School Diploma/GED or Equivalent 1+ years commercial driving experience Valid CDL-A Must be 21 ...
... operations. * Routinely check in with direct supervisor to confirm route, load, and schedule ... High School Diploma/GED or Equivalent 1+ years commercial driving experience Valid CDL-A Must be 21 ...
CDL Truck Driver - Now Hiring
Wittenberg, WI ยท On-site
$80K/yr
... operations. * Routinely check in with direct supervisor to confirm route, load, and schedule ... High School Diploma/GED or Equivalent 1+ years commercial driving experience Valid CDL-A Must be 21 ...
CDL Truck Driver - Now Hiring
Wittenberg, WI ยท On-site
$80K/yr
... operations. * Routinely check in with direct supervisor to confirm route, load, and schedule ... High School Diploma/GED or Equivalent 1+ years commercial driving experience Valid CDL-A Must be 21 ...
Director Commercial Operations information
See Rothschild, WI salary details
$33.9K - $47.1K
4% of jobs
$47.1K - $60.3K
8% of jobs
$60.3K - $73.5K
11% of jobs
$75.6K is the 25th percentile. Wages below this are outliers.
$73.5K - $86.6K
12% of jobs
$86.6K - $99.8K
14% of jobs
The median wage is $101.6K / yr.
$99.8K - $113K
12% of jobs
$113K - $126.2K
13% of jobs
$129.5K is the 75th percentile. Wages above this are outliers.
$126.2K - $139.4K
9% of jobs
$139.4K - $152.6K
9% of jobs
$152.6K - $165.8K
5% of jobs
$165.8K - $178.9K
3% of jobs
$33.9K
$107.4K
$178.9K
How much do director commercial operations jobs pay per year?
What are the key skills and qualifications needed to thrive as a Director of Commercial Operations, and why are they important?
What does a Director of Commercial Operations do?
How does a Director of Commercial Operations typically collaborate with sales, marketing, and finance teams to achieve business objectives?

Full-time
Posted 23 days ago
Job description
Responsible for customer service processes, with a focus on process improvements, managing impacts associated with process improvements, and impacts from projects and initiatives. Work with department leadership, Quality Analyst, training teams, Commercial Operations Specialist, and all other business partners that interact with Customer Service to document and maintain processes and procedures while building relationships to ensure service meets and exceeds customer needs.
On any given day, you'll:
- Initiate and lead systems, process, and procedural improvements that drive efficiency and increase customer satisfaction. Implement necessary changes, including collaboration with department leadership and staff.
- Assist in the research, development, and maintenance of business procedures.
- Provide process/procedure information and technical expertise to training teams for the development of training activities and materials based on input from department leadership.
- Manage changes and lead improvements with information systems and applications used by the department.
- Understand and emphasize underwriting philosophy and expectations to ensure compliance with Church Mutual underwriting and regulatory requirements within established processes and procedures.
- Lead and/or participate in assigned projects; responsibilities may include researching, developing business requirements, identifying the resources needed, and customer acceptance testing.
- Serve as a liaison with other Church Mutual departments and CM Group subsidiaries.
- Coordinate communication efforts with the enterprise stakeholders for Customer Service department changes that affect other areas and for changes from other areas that will impact Customer Service.
- Lead special projects and other key work and duties, as assigned.
- Work collaboratively, in a team environment, to achieve corporate and team goals to enhance the customer experience. Assist others in work processes to accomplish team workload expectations.
Here's what we expect:
We encourage bilingual candidates to apply, particularly those fluent in both English and Spanish.
- Bachelor's degree or equivalent experience required.
- Property and casualty insurance license required. Relevant licenses must be renewed and maintained in accordance with Church Mutual and applicable state requirements.
- Minimum 4 years of experience in customer service.
- CISR designation desired.
- Strong insurance industry, product, service, and process knowledge
- Experience with business process improvement projects is preferred.
- Ability to organize, determine priorities, and work well under pressure.
- Must be a self-starter with the ability to work independently and in a team environment.
- Strong analytical and decision-making skills.
- Excellent interpersonal skills to effectively communicate with people, at all levels, inside and outside of the organization in a fast-paced environment.
- Passion for driving improvement and leading change in a complex environment.
- Ability to analyze complex situations, draw conclusions, and implement solutions.
- Excellent communication skills, both written and verbal, directed to internal or external sources, at all levels, of management and strong listening skills.
- Demonstrated skills in relationship building, including the ability to influence others, collaborate, and/or negotiate solutions.
- Creative, highly motivated, result oriented, responsive, and decision-oriented individual with emphasis on detail, organization, and quality.
- Demonstrated desire and commitment to continually learn and strengthen knowledge, accept new challenges, and strive for personal improvement/growth.
- Ability to present ideas and information in formal and informal group settings.
- Ability to learn and use proprietary software and Microsoft products.
- Ability to maintain confidentiality.
Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Exact compensation will vary based on consideration of a variety of factors including education, skills, experience, and location.
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