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Director Clinical Informatics Director Jobs in Florida

The Director of Clinical Research is the senior executive responsible for the strategic, operational, and regulatory leadership of the Presbyterian Healthcare Services clinical research enterprise.

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Director Clinical Informatics Director information

What are the key skills and qualifications needed to thrive as a director of clinical informatics?

To thrive as a Director of Clinical Informatics, you need a strong background in healthcare management, clinical workflows, and health informatics, typically supported by a clinical degree and advanced training in informatics. Familiarity with electronic health record (EHR) systems, data analytics platforms, and certifications such as CPHIMS or board certification in clinical informatics are commonly required. Leadership, strategic thinking, and excellent communication skills distinguish top performers in this role. These competencies ensure effective integration of technology with clinical practice, driving improvements in patient care and organizational efficiency.

What is the difference between Director Clinical Informatics Director vs Clinical Informatics Manager?

AspectDirector Clinical Informatics DirectorClinical Informatics Manager
ResponsibilitiesOversees clinical informatics strategies, leads teams, and aligns technology with clinical goalsManages daily operations, supports implementation, and assists in project execution
Required CredentialsTypically requires a clinical background, informatics certification, and leadership experienceOften requires clinical experience and informatics knowledge, but less focus on leadership
Work EnvironmentStrategic planning in healthcare organizations, hospitals, or health systemsOperational support within clinical settings and IT teams

The main difference is that the Director Clinical Informatics Director focuses on strategic leadership and planning, while the Clinical Informatics Manager handles daily operations and project support. Both roles require clinical and informatics expertise, but the director position involves higher-level decision-making and team oversight.

How does a director of clinical informatics typically collaborate with clinical and IT teams to implement new healthcare technologies?

A Director of Clinical Informatics acts as a bridge between clinical staff and IT professionals, ensuring that new technologies meet both clinical workflow needs and technical requirements. This involves leading interdisciplinary meetings, gathering feedback from clinicians, and translating those needs into system specifications for IT teams. The director also oversees the training and support for end-users, monitors adoption, and addresses issues as they arise. Successful collaboration requires strong communication skills and a deep understanding of both clinical practice and informatics systems.
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Infographic showing various Director Clinical Informatics Director job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 16% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Informatics Support Specialist

Gulfside Healthcare

Land O Lakes, FL โ€ข On-site

Full-time

Posted 11 days ago


Job description

Reporting to the Director of Clinical Informatics, the Informatics Support Specialist is a hybrid (onsite/remote) role. This role provides first-line end-user support through the service desk ticketing system, troubleshooting routine issues, documenting solutions, and escalating complex problems to the appropriate Informatics, IT, vendor, or clinical leadership resources. The position partners closely with clinical and business users to promote adoption, workflow efficiency, patient safety, and consistent use of standardized processes.
EDUCATION AND QUALIFICATIONS:
  • Working knowledge of EHR workflows and common clinical documentation processes (e.g., orders, MAR, assessments, scheduling) required.
  • Bachelor's degree in informatics, health information management, education, nursing, information systems, or related field is preferred.
  • Minimum of 1 year experience in clinical operations, healthcare education, EHR training, application support, or help desk/service desk support preferred.
  • Experience using a ticketing system and basic troubleshooting methodology preferred.
  • Ability to work occasional flexible hours to support go-lives, upgrades, or after-hours training/support as needed.

ESSENTIAL JOB RESPONSIBILITIES:
  • Assist the Clinical Informatics Educator with preparation and delivery of EHR and clinical application training, including scheduling sessions, preparing rosters, coordinating rooms/virtual meetings, and assembling training materials.
  • Provide one on one, remote, and onsite support for end users during onboarding, go-lives, upgrades, and workflow changes.
  • Monitor, triage, and respond to service desk/help desk tickets related to the EHR and supported clinical applications; document troubleshooting steps, resolution details, and user communication in the ticketing system.
  • Perform first-line troubleshooting (e.g., user access/navigation questions, printing issues, basic device/application configuration, common workflow errors) and escalate issues that require advanced analysis or system changes.
  • Route tickets appropriately and collaborate with Informatics, IT, vendors, and clinical leaders to ensure timely resolution; follow up with end users to confirm issue resolution and satisfaction.
  • Develop and maintain knowledge base articles, tip sheets, quick reference guides, and FAQs; update content based on recurring ticket trends and release changes.
  • Support user access requests by collecting required information and following established security/approval workflows; maintain confidentiality of PHI/PII and follow HIPAA and organizational privacy policies.
  • Assist with testing and validation of new functionality (e.g., upgrades, hotfixes, configuration changes) by executing test scripts, documenting results, and reporting defects.
  • Track and report recurring issues and training gaps to the Manager of Informatics; recommend improvements to reduce ticket volume and improve usability.
  • Provide general administrative support to Informatics education initiatives, including maintaining training calendars, attendance records, competency checklists, and post-training feedback summaries.
  • Maintain a professional, customer-service focused approach with all users; communicate clearly, set expectations, and provide status updates on open issues.
  • Rotate being on-call to provide end-user support.
  • Other duties as assigned.

EEO Statement:
Gulfside Healthcare Services, Inc. is committed to Equal Employment Opportunity ("EEO") and complies with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation.
NOTE: All Gulfside Healthcare Services positions (except some Thrift Shoppe Positions) require an AHCA Level 2 Fingerprint screening for eligibility through the AHCA Florida Care Provider Background Screening Clearinghouse. Please refer to this link for more information on this: https://info.flclearinghouse.com
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.