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Director Client Strategy Jobs in Portland, OR (NOW HIRING)

Kobie Marketing

Director, Client Services

Portland, OR · On-site +1

This role combines strategic vision with operational excellence, requiring strong leadership, deep industry expertise, and the ability to influence senior client stakeholders. This role blends ...

ERM

Account Director, Power

Portland, OR

$174K - $223K/yr

Develop and maintain a three-year account strategy covering client priorities, growth opportunities ... For the Account Director, Power position, theanticipatedannual base pay is $174,480 - $223,469 (USD)

Erm

Account Director, Power

Portland, OR

$174K - $223K/yr

Develop and maintain a three-year account strategy covering client priorities, growth opportunities ... For the Account Director, Power position, theanticipatedannual base pay is $174,480 - $223,469 (USD)

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All JobsClient Strategy JobsDirector Client Strategy JobsDirector Client Strategy Jobs in Portland, OR

Director Client Strategy information

See Portland, OR salary details

$108.2K

$147.5K

$257.7K

How much do director client strategy jobs pay per year?

As of Jul 27, 2026, the average yearly pay for director client strategy in Portland, OR is $147,517.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,600.00 and $153,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Client Strategy, and why are they important?

To excel as a Director Client Strategy, you need expertise in client relationship management, strategic planning, and a proven track record in business development, often supported by a relevant degree and experience in marketing or consulting. Familiarity with CRM platforms, data analytics tools, and project management systems is typically required. Outstanding leadership, communication, and problem-solving skills help build trust with clients and guide teams effectively. These abilities are crucial for driving client success, fostering long-term partnerships, and delivering on business objectives.

How does a Director of Client Strategy typically collaborate with other departments to drive client success?

A Director of Client Strategy works closely with teams across the organization, such as sales, account management, creative, and analytics, to develop and execute comprehensive strategies tailored to each client's goals. Regular cross-functional meetings and strategic planning sessions are common, ensuring alignment on project deliverables, timelines, and key performance indicators. This collaborative approach not only helps address client needs holistically but also fosters innovation and ensures the agency delivers consistent value. Strong communication and leadership skills are vital, as the Director often acts as the main point of contact between clients and internal teams.

What is the difference between Director Client Strategy vs Client Services Manager?

AspectDirector Client StrategyClient Services Manager
Primary FocusDeveloping long-term client strategies and growth initiativesManaging day-to-day client relationships and service delivery
ResponsibilitiesStrategic planning, high-level client engagement, business developmentClient support, issue resolution, account management
Required CredentialsBachelor's degree, experience in strategy, marketing, or salesBachelor's degree, experience in client management or customer service
Work EnvironmentCorporate offices, strategic meetings, cross-department collaborationClient sites, customer support centers, internal teams

The main difference is that the Director Client Strategy focuses on creating and executing long-term client growth plans, while the Client Services Manager handles daily client interactions and service issues. Both roles require strong communication skills and industry knowledge, but the Director role is more strategic and high-level.

What does a Director of Client Strategy do?

A Director of Client Strategy is responsible for developing and overseeing strategic plans that help clients achieve their business objectives. They work closely with clients to understand their needs, identify opportunities for growth, and recommend solutions that align with both the client's goals and the company's offerings. This role often involves leading a team, managing key client relationships, and ensuring the delivery of high-quality, data-driven strategies. The Director of Client Strategy also collaborates with internal teams such as sales, marketing, and product development to ensure client satisfaction and retention.
What are the most commonly searched types of Client Strategy jobs in Portland, OR? The most popular types of Client Strategy jobs in Portland, OR are:
What are popular job titles related to Director Client Strategy jobs in Portland, OR? For Director Client Strategy jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Director Client Strategy jobs in Portland, OR look for? The top searched job categories for Director Client Strategy jobs in Portland, OR are:
Director Client Strategy jobs near you
Infographic showing various Director Client Strategy job openings in Portland, OR as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $147,517 per year, or $70.9 per hour.
Director, Client Services

Director, Client Services

Kobie Marketing

Portland, OR • On-site, Remote

Full-time

Posted 12 days ago

Job description

Join a National Top Workplace 
 
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We're always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world's most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. 
 
Join Us from Anywhere 
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: 

         Flexible Time Off to recharge when needed 
         Nine Company-Wide Holidays 
         A diverse suite of benefits prioritizing your growth, development, and personal well-being 

Discover more about our perks and benefits here. 
 
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. 


About the team and what we'll build together 

Kobie's Client Services team operates at the intersection of loyalty strategy, market intelligence, and enterprise relationship leadership. As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines strategic vision with operational excellence, requiring strong leadership, deep industry expertise, and the ability to influence senior client stakeholders.

This role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional relationship management. You will guide the evolution of loyalty programs, orchestrate cross-functional delivery, and champion innovations that create differentiated consumer experiences.

How you will make an impact

Strategic Program Leadership

  • Own client loyalty program strategy and performance, ensuring alignment with client objectives and KPIs.
  • Translate insights into actionable recommendations that optimize program ROI and member engagement.

Client Relationship Management

  • Build and maintain senior-level client relationships, acting as a trusted advisor.
  • Navigate organizational dynamics to anticipate challenges and proactively address risks.

Growth & Innovation

  • Identify opportunities for organic growth across services, technology, and analytics.
  • Co-create enhancements with clients to maintain competitive advantage.

Cross-Functional Orchestration

  • Partner with Technology, Product, Decision Science, and Strategy teams to deliver seamless program execution.
  • Influence internal priorities based on client needs and market trends.

Financial Accountability

  • Manage account-level budgets and profitability; forecast revenue and resource allocation.

Team Leadership

  • Mentor and develop team members; foster a culture of accountability and continuous improvement.
  • May lead direct reports or project teams depending on account scope.

Market & Competitive Insight

  • Monitor industry trends and competitor programs to inform strategic recommendations.
What you need to be successful
  • 10-12 years in client services, loyalty marketing, CRM, or enterprise program management, with significant experience in retail.
  • Proven ability to lead strategic accounts and manage senior client relationships.
  • Strong understanding of loyalty strategies, CRM platforms, and data-driven engagement.
  • Exceptional communication, strategic thinking, and problem-solving skills.
  • Experience managing budgets and driving growth within client portfolios.
  • Ability to lead and inspire cross-functional teams in a fast-paced environment.
  • Bachelor's degree required; advanced degree or relevant certifications preferred.
  • Ability to travel up to 20%, with peak periods up to 35%.
Who we are  As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. 
 
A place for all We celebrate and embrace diversity at Kobie! 
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. 
 
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. 
 
Ready to join us? If you're ready to make an impact and grow in a supportive, innovative environment, we'd love to hear from you. Apply today and join the best and brightest in loyalty! 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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