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Director Client Management Jobs in Minnesota (NOW HIRING)

Ovative group

Sr. Analyst, Client Services

Minneapolis, MN · Remote

$91K - $121K/yr

Exhibit strong project management skills to move key initiatives forward to meet client deliverable ... Direct client engagement experience preferred * Excellent communication (e.g., oral, written ...

SixSpeed

Account Director

Minneapolis, MN

$110K - $140K/yr

As an Account Director at SixSpeed, you will take a leadership role in shaping the success of the ... managing high-profile client relationships, and driving innovation within the creative and ...

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Showing results 21-40

All JobsClient Management JobsDirector Client Management JobsDirector Client Management Jobs in Minnesota

Director Client Management information

See Minnesota salary details

$23.5K

$105.6K

$173.8K

How much do director client management jobs pay per year?

As of Aug 11, 2026, the average yearly pay for director client management in Minnesota is $105,580.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $147,900.00 per year, depending on experience, location, and employer.

What does a director of client management do?

A Director of Client Management oversees the relationships between a company and its key clients, ensuring that client needs are met and business objectives are achieved. They lead client management teams, develop strategies to enhance customer satisfaction, and identify opportunities for business growth. This role often involves managing high-value accounts, resolving complex issues, and working closely with internal departments to deliver tailored solutions. Ultimately, the Director of Client Management aims to maintain strong, long-term partnerships that benefit both the client and the company.

How does a director of client management typically collaborate with internal teams to deliver client solutions?

A Director of Client Management plays a pivotal role in bridging client needs with internal capabilities. They regularly coordinate with sales, marketing, product, and operations teams to ensure that client expectations are met and exceeded. This involves leading cross-functional meetings, aligning resources, and facilitating clear communication to deliver tailored solutions efficiently. Strong collaboration skills help ensure that projects stay on track and that both client satisfaction and organizational goals are achieved.

What are the key skills and qualifications needed to thrive as a director of client management, and why are they important?

To thrive as a Director of Client Management, you need extensive experience in account management, strong business acumen, and a proven track record in building client relationships, often supported by a relevant degree. Familiarity with CRM systems, project management tools, and data analytics platforms is typically required. Exceptional leadership, strategic thinking, and communication skills help in navigating complex client needs and leading teams effectively. These competencies are crucial for driving client satisfaction, retention, and overall business growth.
What are the most commonly searched types of Client Management jobs in Minnesota? The most popular types of Client Management jobs in Minnesota are:
What are popular job titles related to Director Client Management jobs in Minnesota? For Director Client Management jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Director Client Management jobs in Minnesota look for? The top searched job categories for Director Client Management jobs in Minnesota are:
What cities in Minnesota are hiring for Director Client Management jobs? Cities in Minnesota with the most Director Client Management job openings:
Director Client Management jobs near you
Infographic showing various Director Client Management job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $105,580 per year, or $50.8 per hour.

Client Advocate - Real Estate

Christensen Group Inc

Eden Prairie, MN • On-site

$55K - $68K/yr

Full-time

Re-posted 16 days ago

Job description

Description:

Account Management

  • Provide day-to-day client management and servicing for Middle Market accounts, as well as some Small Business Accounts as needed.
  • Process premium allocations for clients, as needed.
  • Support team in handling of calls/emails and investigates questions and concerns from insured (Billing, Change Requests, Certificates, Auto ID Cards, Basic Policy questions).
  • Process incoming mail (postal, email and/or faxes) for the team and distribute to team
  • Process cancellation notices/non-payment issues; Advise Client Manager/Account Executive to handle
  • Review policies, send change request to companies, update schedules and applications, and prepare for policy delivery
  • Deliver policies as directed by Producer/Client Manager/Account Executive
  • Request and prepare policy endorsements
  • Issue certificates of insurance and deliver Special Handling Certificates to Client Manager/Account Executive
  • Process client monthly reports
  • Process premium audits and deliver disputed audits to Client Manager/Account Executive
  • Follow agency procedures for EPIC (client management system).
  • Perform other duties as assigned.

New/Renewal Marketing

  • Contribute to agency revenue and retention goals by following established Commercial Lines policies and procedures
  • Review expiration checklist and manage workflow per Commercial Lines Service Standards
  • Work with team to coordinate market ready submissions including specialty applications
  • Review and roll renewal submissions or create Acord applications as directed by team
  • Complete online rating with carriers as required for coverage placement as directed by team
  • Prepare finance agreements with finance companies
  • Review and issue renewal certificates, automobile identification cards, binders, claim reporting forms, invoices to distribute to clients.

Other Duties and Responsibilities

  • Maintain culture of employee ownership – contribute time and support to agency/carrier events or activities that strengthen our culture
  • Create and maintain a positive work environment
  • Accept special assignments as directed by Department Managers
  • Support agency directives in effectively managing agency/carrier relationships
  • Work openly and constructively with team members to reinforce the importance of delivering an efficient, effective and high-quality work product
  • Represent Christensen Group in the greatest professional and ethical manner possible
  • Provide the ultimate customer experience within the boundaries of the organization’s capabilities
  • Demonstrate general knowledge of agency carriers, carrier/broker marketplace and underwriting in order to coordinate with insurance companies to address client issues and solve client problems
  • Keep management informed of known actions, written or verbal that may affect the ability to successfully perform assignments or adversely affect the Company operations
  • Contribute to creating a safe and fun learning environment
  • Commit to continued education to grow skills and knowledge
Requirements:
  • At least 2 years of Business Insurance customer service experience (required).
  • Ability to service a business insurance book of business with little to no guidance (required).
  • Ability to work in a team setting (required).
  • Microsoft Office experience, specifically Word and Excel (required).
  • Detail-oriented (required).
  • Ability to organize and prioritize work responsibilities (required).
  • Excellent communication skills – verbal and written (required).
  • Active Resident Property and Casualty insurance license (required).
  • Epic experience (preferred).
  • Ability to navigate insurance carrier websites (preferred).

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