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Client Management Jobs in Minnesota (NOW HIRING)

CBRE

Client Management Director

Minneapolis, MN · On-site

$180K/yr

As a CBRE Client Care Director, you will oversee the management of a team responsible for the achievement of strategic goals and deliverables for a client or set of clients within small to medium ...

Westrock

Rep IV, Acct&Client Mgmt

Minneapolis, MN · On-site

$109K - $183K/yr

As Account Manager, you will be responsible for serving as a liaison between Corporate Accounts, Strategic Regional Accounts, Smurfit Westrock plants and Customer locations while effectively ...

Rsli

National Client Executive

Bloomington, MN · On-site

$101K - $135K/yr

Manages merger and divesture activities with clients to ensure smooth transitions. * Manages and negotiates complex performance guarantees. * Drives client conversations around potential downstream ...

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Client Management information

See Minnesota salary details

$58.3K

$68.6K

$76.9K

How much do client management jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client management in Minnesota is $68,558.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,700.00 and $73,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Client Management, and why are they important?

To thrive in Client Management, you need strong relationship-building abilities, strategic thinking, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, data analysis tools, and project management systems is typically required. Exceptional communication, problem-solving, and negotiation skills help professionals stand out in this role. These skills ensure effective client retention, satisfaction, and business growth in a competitive marketplace.

What is the difference between Client Management vs Customer Service Representative?

AspectClient ManagementCustomer Service Representative
CredentialsRelevant experience, certifications in account management or salesCustomer service training, communication skills
Work EnvironmentBusiness settings, client meetings, account oversightCall centers, retail, support desks
Employer & IndustryConsulting firms, financial services, B2B companiesRetail, telecom, hospitality
Search & Comparison IntentManaging client relationships, account growthHandling customer inquiries, issue resolution

While both roles involve interaction with clients or customers, Client Management focuses on building long-term relationships and managing accounts, often in a B2B context. Customer Service Representatives primarily address immediate customer needs and resolve issues, typically in a retail or support environment. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What is client management?

Client management refers to the processes and strategies used by businesses or professionals to build, maintain, and grow relationships with their clients. This role involves understanding client needs, providing excellent service, addressing concerns, and ensuring client satisfaction to foster long-term partnerships. Effective client management can lead to increased loyalty, repeat business, and valuable referrals. It often includes activities like regular communication, account management, and problem-solving to meet both client and company goals.

What are some common challenges faced in a client management role, and how can I effectively address them?

One of the most common challenges in client management is balancing multiple client expectations and priorities while ensuring clear communication and timely delivery. You may also encounter situations where clients have shifting needs or unforeseen issues arise. To address these challenges effectively, it's important to set transparent expectations early, maintain proactive communication, and collaborate closely with internal teams. Building strong relationships and demonstrating reliability helps foster trust, making it easier to navigate occasional setbacks or changes in project scope.
What are popular job titles related to Client Management jobs in Minnesota? For Client Management jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Client Management jobs in Minnesota look for? The top searched job categories for Client Management jobs in Minnesota are:
What cities in Minnesota are hiring for Client Management jobs? Cities in Minnesota with the most Client Management job openings:
Client Management jobs near you
Infographic showing various Client Management job openings in Minnesota as of June 2026, with employment types broken down into 77% Full Time, 16% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $68,558 per year, or $33 per hour.
Client Management Director

Client Management Director

CBRE

Minneapolis, MN • On-site

$180K/yr

Full-time

Posted 13 days ago

CBRE rating

8.1

Company rating: 8.1 out of 10

Based on 331 frontline employees who took The Breakroom Quiz

84th of 426 rated business services

Job description

About the Role:
As a CBRE Client Care Director, you will oversee the management of a team responsible for the achievement of strategic goals and deliverables for a client or set of clients within small to medium real estate portfolios.
This job is part of the Client Services Job Function. They are responsible for providing daily advice and support to clients that need assistance with business products and services.
What You'll Do:
  • Develop and maintain robust governance frameworks providing clear structure for managing client engagement across all levels - Client Account Leads (CALs), Operational Leads, and Global Functions.
  • Establish formal communication channels to promote regular, structured dialogue between CBRE IA&R and its clients, ensuring timely information flow, issue resolution, and continuous improvement.
  • Create clear escalation protocols to ensure challenges are identified proactively and addressed appropriately, minimizing service disruptions and maintaining client trust.
  • Provide guidance and oversight for client governance meetings managed by CALs.
  • Offer templates, agendas, and best practices to guide governance meetings, ensuring discussions are aligned with service performance reviews, strategic priorities, and emerging client needs.
  • Facilitate regular performance updates, including progress against service delivery metrics, survey results, and KPIs.
  • Oversee end to end KPI process. Analyze results and liaise with internal teams on remediation, as needed.
  • Lead client survey process. Analyze results and coordinate with CALs to communicate insights to clients.
  • Maintain Action Plan templates and best practices to address major service concerns, and support CALs in execution.
  • Identify issues impacting client engagements, CAL performance, or client-related processes. Partner with internal stakeholders to craft solutions, drive business alignment, and transition responsibilities to designated stakeholders.
  • Maintain secure storage and accessibility of all post-sales documentation related to the client engagement, including contracts and client management performance reports.
  • Oversee quarterly fee administration process including fee calculations, client approvals, invoicing & collections.
  • Provide input into pricing analyst time for large / complex new deals.
  • Continue to embed Onspring & Replicon into business processes to drive adoption & value.
  • Partner with onboarding team for client management related set-up activities including contract map, fee calculator, KPI configuration, client survey, and governance framework.
  • Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
  • Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
  • Maintain and achieve financial, operational, and other measures as defined in deliverables and KPIs.
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to act while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.
  • Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.
  • Significantly improves and changes existing methods, processes, and standards within job discipline.

What You'll Need:
  • Bachelor's Degree preferred with 10+ years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Relationship management skills to enable to partner with internal and external stakeholders so can achieve project success and work through any challenges.
  • Knowledge of the alternative investments fund industry, including familiarity with jargon, strongly preferred.
  • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
  • Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
  • Leadership skills to set, manage and achieve targets with a direct impact on multiple departments results within a function.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Expert organizational skills and an advanced inquisitive mindset.

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for this position is $160,000 annually and the maximum salary for this position is $180,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

What CBRE employees say

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Benefits

Hours and flexibility

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Get the full story on Breakroom

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About CBRE

Sourced by ZipRecruiter

The real estate industry is undergoing significant and exciting change, increasingly driven by data and technology. At CBRE, the world's premier commercial real estate services company, we empower teams to take ownership over that technology and shape it, offering both nimble, research-driven product design and the resources of a Fortune 500 business. We approach culture with intention, valuing camaraderie, collaboration, inclusivity and a healthy work/life balance. The user experience team is passionate about the quality, usability, and simplicity of the experiences we create. Individuals in these roles gather these key user insights, and then use them to inspire and inform product strategy and design solutions. We partner closely with each other, engineering, and product management to create innovative, usable, great-looking products.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1906

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