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Client Management Jobs in Minnesota (NOW HIRING)

Key Responsibilities 1)Building Relationships & Proactive Client Management Responsible for enhancing the client and company relationship. Serve as the main liaison between clients and internal ...

Key Responsibilities 1) Building Relationships & Proactive Client Management · Responsible for enhancing the client and company relationship. · Serve as the main liaison between clients and ...

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Client Management information

See Minnesota salary details

$58.3K

$68.6K

$76.9K

How much do client management jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client management in Minnesota is $68,558.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,700.00 and $73,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Client Management, and why are they important?

To thrive in Client Management, you need strong relationship-building abilities, strategic thinking, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, data analysis tools, and project management systems is typically required. Exceptional communication, problem-solving, and negotiation skills help professionals stand out in this role. These skills ensure effective client retention, satisfaction, and business growth in a competitive marketplace.

What is the difference between Client Management vs Customer Service Representative?

AspectClient ManagementCustomer Service Representative
CredentialsRelevant experience, certifications in account management or salesCustomer service training, communication skills
Work EnvironmentBusiness settings, client meetings, account oversightCall centers, retail, support desks
Employer & IndustryConsulting firms, financial services, B2B companiesRetail, telecom, hospitality
Search & Comparison IntentManaging client relationships, account growthHandling customer inquiries, issue resolution

While both roles involve interaction with clients or customers, Client Management focuses on building long-term relationships and managing accounts, often in a B2B context. Customer Service Representatives primarily address immediate customer needs and resolve issues, typically in a retail or support environment. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What is client management?

Client management refers to the processes and strategies used by businesses or professionals to build, maintain, and grow relationships with their clients. This role involves understanding client needs, providing excellent service, addressing concerns, and ensuring client satisfaction to foster long-term partnerships. Effective client management can lead to increased loyalty, repeat business, and valuable referrals. It often includes activities like regular communication, account management, and problem-solving to meet both client and company goals.

What are some common challenges faced in a client management role, and how can I effectively address them?

One of the most common challenges in client management is balancing multiple client expectations and priorities while ensuring clear communication and timely delivery. You may also encounter situations where clients have shifting needs or unforeseen issues arise. To address these challenges effectively, it's important to set transparent expectations early, maintain proactive communication, and collaborate closely with internal teams. Building strong relationships and demonstrating reliability helps foster trust, making it easier to navigate occasional setbacks or changes in project scope.
What are popular job titles related to Client Management jobs in Minnesota? For Client Management jobs in Minnesota, the most frequently searched job titles are:
What cities in Minnesota are hiring for Client Management jobs? Cities in Minnesota with the most Client Management job openings:
Infographic showing various Client Management job openings in Minnesota as of June 2026, with employment types broken down into 77% Full Time, 16% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $68,558 per year, or $33 per hour.

Client Manager - Core Accounts, General Focus

Christensen Group Inc

Eden Prairie, MN

$65K - $80K/yr

Other

Posted 7 days ago


Job description

Description

 

Essential Duties and Responsibilities 

Account Management 

  • Provide day-to-day client management for core business accounts.
  • Support team in handling of calls/emails and investigates questions and concerns from insured (Billing, Change Requests, Certificates, Auto ID Cards, Basic Policy questions). 
  • Process incoming mail (postal, email and/or faxes) for the team and distribute to team 
  • Process cancellation notices/non-payment issues 
  • Review policies, send change request to companies, update schedules and applications, and prepare for policy delivery 
  • Deliver policies as directed by Producer 
  • Request and prepare policy endorsements 
  • Issue certificates of insurance and deliver special handling certificates 
  • Process client monthly reports 
  • Process premium audits and deliver disputed audits 
  • Follow agency procedures for client management system 

New/Renewal Marketing  

  • Contribute to agency revenue and retention goals by following established Commercial Lines policies and procedures 
  • Review expiration checklist and manage workflow per Commercial Lines Service Standards 
  • Work with team to coordinate market ready submissions including specialty applications 
  • Review and roll renewal submissions or create Acord applications as directed by team 
  • Complete online rating with carriers as required for coverage placement as directed by team 
  • Prepare finance agreements with finance companies 
  • Review and issue renewal certificates, automobile identification cards, binders, claim reporting forms, invoices to distribute to clients. 

Other Duties and Responsibilities 

  • Accept special assignments as directed by leader 
  • Support agency directives in effectively managing agency/carrier relationships 
  • Demonstrate general knowledge of agency carriers, carrier/broker marketplace and underwriting in order to coordinate with insurance companies to address client issues and solve client problems 

Requirements

  • At least 4+ years of Business Insurance customer service experience (required).  
  • Experience with online quoting and overall knowledge of the commercial insurance marketplace (required). 
  • Ability to work in a team setting (required). 
  • Detail-oriented (required). 
  • Ability to organize and prioritize work responsibilities (required). 
  • Excellent communication skills - verbal and written (required). 
  • Active Resident Property and Casualty insurance license (required). 
  • Epic experience (preferred). 
  • Microsoft Office experience, specifically Word and Excel (preferred) 
  • Ability to navigate insurance carrier websites (preferred).