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Director Claims Operations Jobs in Delaware (NOW HIRING)

Our network of operations in 51 countries serves customers in more than 100 countries. We believe ... claims, prevent security losses, and protect employees, customers, and company assets. * Lead ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

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Showing results 1-20

Director Claims Operations information

See Delaware salary details

$34K

$107.8K

$179.7K

How much do director claims operations jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director claims operations in Delaware is $107,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,600.00 and $135,600.00 per year, depending on experience, location, and employer.

What does a director claims operations do?

A Director of Claims Operations oversees the end-to-end claims process, ensuring efficiency, accuracy, and compliance with regulations. They develop and implement strategies to improve claims handling, manage team performance, and optimize workflow processes. Additionally, they collaborate with other departments to enhance customer service and minimize risk exposure. This role requires strong leadership, analytical skills, and knowledge of industry best practices.

What are the typical team dynamics and collaboration responsibilities for a director claims operations?

As a Director Claims Operations, you’ll lead cross-functional teams of claims managers, adjusters, and support staff, often working closely with underwriters, legal, and compliance departments. Collaboration is key, as you’ll facilitate communication between departments to streamline claims handling, resolve complex cases, and implement process improvements. Directors frequently mentor team leaders, coordinate training efforts, and contribute to strategic initiatives that impact the overall claims workflow. This role offers the opportunity to influence company-wide insurance practices and can serve as a stepping stone to higher executive leadership positions within the organization.

What are the key skills and qualifications needed to thrive in the director claims operations position, and why are they important?

Success as a Director Claims Operations requires strong leadership, in-depth knowledge of insurance claims processes, and a bachelor’s degree (often in business, insurance, or a related field), with many employers preferring advanced degrees or significant industry experience. Familiarity with claims management systems, data analysis tools, and regulatory compliance software, as well as certifications like AIC (Associate in Claims), are highly valued. Exceptional organizational, problem-solving, and interpersonal skills are critical for effectively managing teams and fostering cross-departmental collaboration. These competencies enable operational efficiency, ensure regulatory compliance, and help drive both customer satisfaction and financial performance within the organization.

What are the most commonly searched types of Claims Operations jobs in Delaware? The most popular types of Claims Operations jobs in Delaware are:
What are popular job titles related to Director Claims Operations jobs in Delaware? For Director Claims Operations jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Director Claims Operations jobs in Delaware look for? The top searched job categories for Director Claims Operations jobs in Delaware are:
What cities in Delaware are hiring for Director Claims Operations jobs? Cities in Delaware with the most Director Claims Operations job openings:

Operations Manager - Claims and Research

Phillips and Cohen Associates Ltd

Wilmington, DE • On-site

$72K/yr

Full-time

Re-posted 19 days ago


Job description

General Description:
The Research and Claims Manager is a highly knowledgeable professional with time management, critical thinking and people management skills. This role reports to the Department Head. The purpose of this role is to provide guidance and motivation to a team of research and claims associates. Also, support for initiatives, projects and audits.
Responsibilities:
  • Manage KPIs, motivate and coach Search and Claim Associates
  • Monitor, review and provide feedback on employee work output and quality
  • Manage the workload, scheduling and staffing of RCU employees
  • Ensure the team works efficiently, within required SLAs
  • Conduct and document one-one discussions with direct reports
  • Provide disciplinary actions when warranted
  • Analyze information, conduct trend analysis and report findings to the RCU department head
  • Implement process improvements that drive efficiency and impact performance
  • Use good judgment to make account level decisions and provide guidance to the team
  • Assist with audit requests for information including pre-audit deliverables and post-audit remediation
  • Responsible for daily processes
  • Become the subject matter expert for your team

Desired Experience:
  • 3-5 years of experience in the financial services field
  • Intermediate level MS Word & Excel
  • Previous supervisory experience
  • Process management experience
  • Proven track record with meeting and exceeding goals

Key attributes:
  • Motivational, driven to exceed goals
  • Excellent communication skills, both written and verbal
  • Ability to prioritize workload according to challenging deadlines
  • Ability to give constructive, balanced feedback

Schedule:
  • Full-time position, 40 hours per week
  • Monday to Friday
  • Core business hours: 8:00 am - 5:00 pm
  • Occasional overtime may be required to meet deadlines, project requirements, or audit deliverables

Hybrid Work Schedule:
  • Hybrid work arrangement available
  • Employees are expected to work in the office 3 days per week and remotely for the remaining scheduled workdays
  • In-office attendance may increase based on business needs, team meetings, training sessions, or departmental initiatives

Salary:
  • Salary: $72,000
  • Compensation will be commensurate with experience, qualifications, and demonstrated leadership capabilities.
  • Eligible for company benefits and any applicable performance-based incentives