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Claims Operations Manager Jobs in Delaware (NOW HIRING)

AstraZeneca

Contract Operations Manager

Wilmington, DE · Hybrid

$86K - $115K/yr

... manage and meet deliverables of business operations to monitor, evaluate and administer claims to ... This individual mustpossessan in-depth knowledge of claims processes, systems and an understanding ...

Astrazeneca

Contract Operations Manager

Wilmington, DE · Hybrid

$86K - $115K/yr

... manage and meet deliverables of business operations to monitor, evaluate and administer claims to ... This individual mustpossessan in-depth knowledge of claims processes, systems and an understanding ...

Walgreens

Pharmacy Operations Manager

Hockessin, DE

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Newark, DE · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

New

Walgreens

Pharmacy Operations Manager

Hockessin, DE · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Bridgeville, DE · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Dover, DE

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Bridgeville, DE · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Dover, DE

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Wilmington, DE · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Newark, DE · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Newark, DE · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Bridgeville, DE · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Newark, DE · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Republic Services

Ops Manager MRF

New Castle, DE · On-site

... operations staff. * Manage staff, including hiring, training, coaching, performance management; develop supervisory goals and objectives; and effective resolution of safety issues and claims.

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Showing results 1-20

All JobsClaims Operations JobsClaims Operations Manager JobsClaims Operations Manager Jobs in Delaware

Claims Operations Manager information

See Delaware salary details

$35K

$87.9K

$139.1K

How much do claims operations manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for claims operations manager in Delaware is $87,937.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,100.00 and $105,100.00 per year, depending on experience, location, and employer.

How does a Claims Operations Manager typically interact with cross-functional teams within an insurance organization?

A Claims Operations Manager regularly collaborates with cross-functional teams such as underwriting, customer service, legal, and IT to ensure smooth processing of claims and adherence to company policies. This role often requires coordinating process improvements, addressing compliance requirements, and resolving escalated issues that span multiple departments. Effective communication and project management skills are essential, as the manager must balance operational efficiency with customer satisfaction while ensuring regulatory standards are met.

What are the key skills and qualifications needed to thrive as a Claims Operations Manager, and why are they important?

To thrive as a Claims Operations Manager, you need expertise in insurance claims processes, analytical skills, and a background in business or finance, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management systems, workflow automation tools, and regulatory compliance platforms is typically required. Strong leadership, problem-solving, and communication skills help manage teams and resolve complex claims efficiently. These abilities are vital for ensuring timely and accurate claims processing, regulatory adherence, and high levels of customer satisfaction.

What is the difference between Claims Operations Manager vs Claims Adjuster?

AspectClaims Operations ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceRequires a high school diploma or bachelor’s degree, licensing, and adjuster certifications
Work EnvironmentOversees teams, manages claims processes, and develops policies within an office or corporate settingInvestigates claims, assesses damages, and interacts directly with claimants, often in the field or office
Employer & Industry UsageCommon in insurance companies, large agencies, and corporate claims departmentsFound in insurance companies, independent adjusting firms, and public adjusting roles

The Claims Operations Manager focuses on managing teams and streamlining claims processes, while the Claims Adjuster handles the investigation and evaluation of individual claims. Both roles are essential in the claims lifecycle but differ in responsibilities, work environment, and required credentials.

What are Claims Operations Managers?

Claims Operations Managers are professionals responsible for overseeing and managing the daily operations of an insurance claims department. They ensure that claims are processed efficiently, accurately, and in compliance with company policies and regulations. Their duties often include supervising staff, implementing process improvements, handling escalated issues, and analyzing performance metrics. Claims Operations Managers play a key role in optimizing workflow, maintaining customer satisfaction, and minimizing risk for the organization.
What are the most commonly searched types of Claims Operations jobs in Delaware? The most popular types of Claims Operations jobs in Delaware are:
What are popular job titles related to Claims Operations Manager jobs in Delaware? For Claims Operations Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Claims Operations Manager jobs in Delaware look for? The top searched job categories for Claims Operations Manager jobs in Delaware are:
What cities in Delaware are hiring for Claims Operations Manager jobs? Cities in Delaware with the most Claims Operations Manager job openings:
Claims Operations Manager jobs near you
Infographic showing various Claims Operations Manager job openings in Delaware as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $87,937 per year, or $42.3 per hour.

Operations Manager - Claims and Research

pcaltd

Wilmington, DE • Hybrid

$72K/yr

Other

Posted 29 days ago

Job description

General Description:

The Research and Claims Manager is a highly knowledgeable professional with time management, critical thinking and people management skills. This role reports to the Department Head. The purpose of this role is to provide guidance and motivation to a team of research and claims associates. Also, support for initiatives, projects and audits.

Responsibilities:

  • Manage KPIs, motivate and coach Search and Claim Associates
  • Monitor, review and provide feedback on employee work output and quality
  • Manage the workload, scheduling and staffing of RCU employees
  • Ensure the team works efficiently, within required SLAs
  • Conduct and document one-one discussions with direct reports
  • Provide disciplinary actions when warranted
  • Analyze information, conduct trend analysis and report findings to the RCU department head
  • Implement process improvements that drive efficiency and impact performance
  • Use good judgment to make account level decisions and provide guidance to the team
  • Assist with audit requests for information including pre-audit deliverables and post-audit remediation
  • Responsible for daily processes
  • Become the subject matter expert for your team

Desired Experience:

  • 3-5 years of experience in the financial services field
  • Intermediate level MS Word & Excel
  • Previous supervisory experience
  • Process management experience
  • Proven track record with meeting and exceeding goals

Key attributes:

  • Motivational, driven to exceed goals
  • Excellent communication skills, both written and verbal
  • Ability to prioritize workload according to challenging deadlines
  • Ability to give constructive, balanced feedback

Schedule:

  • Full-time position, 40 hours per week
  • Monday to Friday
  • Core business hours: 8:00 am – 5:00 pm
  • Occasional overtime may be required to meet deadlines, project requirements, or audit deliverables

Hybrid Work Schedule:

  • Hybrid work arrangement available
  • Employees are expected to work in the office 3 days per week and remotely for the remaining scheduled workdays
  • In-office attendance may increase based on business needs, team meetings, training sessions, or departmental initiatives

Salary:

  • Salary: $72,000
  • Compensation will be commensurate with experience, qualifications, and demonstrated leadership capabilities.
  • Eligible for company benefits and any applicable performance-based incentives

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