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Claims Operations Manager Jobs in Delaware (NOW HIRING)

Metropolis Technologies

Operations Manager

Wilmington, DE · On-site

$60K - $65K/hr

... managing the operation's budget. * Identify all procurement and vendor service needs of the ... Monitor and review all damage claims. Recommend and implement plans or programs to improve the ...

Walgreens

Pharmacy Operations Manager

Bridgeville, DE · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Dover, DE

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Bridgeville, DE · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Dover, DE · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Bridgeville, DE · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Newark, DE · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Newark, DE · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

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All JobsClaims Operations JobsClaims Operations Manager JobsClaims Operations Manager Jobs in Delaware

Claims Operations Manager information

See Delaware salary details

$35K

$87.9K

$139.1K

How much do claims operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for claims operations manager in Delaware is $87,937.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,100.00 and $105,100.00 per year, depending on experience, location, and employer.

What is a claims operations manager?

Claims Operations Managers are professionals responsible for overseeing and managing the daily operations of an insurance claims department. They ensure that claims are processed efficiently, accurately, and in compliance with company policies and regulations. Their duties often include supervising staff, implementing process improvements, handling escalated issues, and analyzing performance metrics. Claims Operations Managers play a key role in optimizing workflow, maintaining customer satisfaction, and minimizing risk for the organization.

How does a claims operations manager typically interact with cross-functional teams within an insurance organization?

A Claims Operations Manager regularly collaborates with cross-functional teams such as underwriting, customer service, legal, and IT to ensure smooth processing of claims and adherence to company policies. This role often requires coordinating process improvements, addressing compliance requirements, and resolving escalated issues that span multiple departments. Effective communication and project management skills are essential, as the manager must balance operational efficiency with customer satisfaction while ensuring regulatory standards are met.

What are the key skills and qualifications needed to thrive as a claims operations manager, and why are they important?

To thrive as a Claims Operations Manager, you need expertise in insurance claims processes, analytical skills, and a background in business or finance, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management systems, workflow automation tools, and regulatory compliance platforms is typically required. Strong leadership, problem-solving, and communication skills help manage teams and resolve complex claims efficiently. These abilities are vital for ensuring timely and accurate claims processing, regulatory adherence, and high levels of customer satisfaction.

What is the difference between Claims Operations Manager vs Claims Adjuster?

AspectClaims Operations ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceRequires a high school diploma or bachelor’s degree, licensing, and adjuster certifications
Work EnvironmentOversees teams, manages claims processes, and develops policies within an office or corporate settingInvestigates claims, assesses damages, and interacts directly with claimants, often in the field or office
Employer & Industry UsageCommon in insurance companies, large agencies, and corporate claims departmentsFound in insurance companies, independent adjusting firms, and public adjusting roles

The Claims Operations Manager focuses on managing teams and streamlining claims processes, while the Claims Adjuster handles the investigation and evaluation of individual claims. Both roles are essential in the claims lifecycle but differ in responsibilities, work environment, and required credentials.

How much do claims operations managers make in the US?

Claims operations managers in the US typically earn an average salary between $70,000 and $120,000 annually, depending on experience, location, and company size. They often oversee claims processing teams, utilize claims management software, and require strong leadership and industry knowledge.

What are the most commonly searched types of Claims Operations jobs in Delaware?

The most popular types of Claims Operations jobs in Delaware are:

What are popular job titles related to Claims Operations Manager jobs in Delaware?

For Claims Operations Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Claims Operations Manager jobs in Delaware look for?

The top searched job categories for Claims Operations Manager jobs in Delaware are:

What cities in Delaware are hiring for Claims Operations Manager jobs?

Cities in Delaware with the most Claims Operations Manager job openings:

Claims Operations Manager jobs near you
Infographic showing various Claims Operations Manager job openings in Delaware as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $87,937 per year, or $42.3 per hour.

Operations Manager, Research and Claims

pcaltd

Wilmington, DE • On-site

Full-time

Posted 14 days ago

Job description

Position: Operations Manager, Research and Claims

Department: Client Services

Location: Wilmington, Delaware

The Research & Claims Operations Manager is responsible for leading a team that supports probate research, claims processing, legal correspondence, and bankruptcy-related workflows. Reporting to the Department Head, this role focuses on driving team performance, meeting operational goals, maintaining compliance standards, and improving processes in a fast-paced, highly regulated environment. This leader will partner closely with stakeholders across the business to ensure service commitments are met, employees are developed and supported, and operational results continue to improve. The ideal candidate is an experienced people manager who can use data, coaching, and strong business judgment to build a high-performing team and deliver consistent results.

Responsibilities:

· Lead, coach, and develop a team to achieve performance, quality, and service-level goals.

· Drive accountability for departmental KPIs, productivity metrics, and operational results.

· Manage team workload, staffing, and resource allocation to ensure business priorities are met.

· Monitor operational performance and implement strategies to improve efficiency, quality, and employee effectiveness.

· Analyze performance data and trends, providing insights and recommendations to department leadership.

· Ensure compliance with internal policies, client requirements, regulatory standards, and audit expectations.

· Serve as a subject matter expert and escalation point for complex operational and account-related matters.

· Partner with cross-functional teams to support business initiatives, process enhancements, and client deliverables.

· Lead continuous improvement efforts that enhance operational effectiveness and reduce risk.

· Foster a culture of accountability, collaboration, communication, and continuous development.

Minimum Qualifications:

· Three to five years of experience in a regulated, compliance-focused, audit-driven, or highly structured business environment such as financial services, banking, collections, legal support, claims administration, or a related industry.

· Previous experience managing teams, performance metrics, and operational processes.

· Experience managing operational workflows, priorities, and business deliverables.

· Proven success achieving operational goals and leading teams in a performance-driven environment.

· Strong analytical skills with the ability to interpret data, identify trends, and drive business decisions.

· Proficiency in Microsoft Excel, Word, and Microsoft 365 applications.

· Demonstrated ability to coach, develop, and motivate employees while driving accountability and results.

Preferred Qualifications:

· Experience in financial services, banking, collections, probate, claims administration, or related operational functions.

· Experience supporting audits, compliance initiatives, regulatory examinations, or risk-management activities.

· Experience leading process improvement or operational efficiency initiatives.

· Bachelor's degree or equivalent combination of education and relevant professional experience.

Core Competencies:

· Drives Results· Optimizes Work Processes· Talent Development · Directs Work · Ensures Accountability · Decision Quality · Collaborates· Manages Complexity· Business Insight· Managerial Courage

About Phillips & Cohen Associates, LLC PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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