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Claims Operations Manager Jobs in Delaware (NOW HIRING)

GardaWorld

Operations Lead

Wilmington, DE · On-site

$23 - $27/hr

We process, manage, and move over $8B in cash every day while delivering 24/7 client support and ... Partner with claims specialist to improve training and execution in the field * Assigns vehicles to ...

gardaworld

Operations Lead

Wilmington, DE · On-site

Partner with claims specialist to improve training and execution in the field * Assigns vehicles to ... Consult with and accept direction from the Branch Manager on a daily basis * Supports branch during ...

gardaworld

Operations Lead

Wilmington, DE

Partner with claims specialist to improve training and execution in the field * Assigns vehicles to ... Consult with and accept direction from the Branch Manager on a daily basis * Supports branch during ...

gardaworld

Operations Lead

Wilmington, DE · On-site

Partner with claims specialist to improve training and execution in the field * Assigns vehicles to ... Consult with and accept direction from the Branch Manager on a daily basis * Supports branch during ...

Bayhealth

Denials And Appeals PFS Supervisor

Dover, DE · On-site

Patient Financial Services (PFS) Supervisor, Denials & Appeals manages the daily operations, staff, and regulatory compliance of appeal teams to resolve denied medical claims. The ideal candidate is ...

Collectorsuniverse

Client Logistics Manager

New Castle, DE · On-site

$125K - $147K/yr

You'll report to Senior Manager, Vault Operations and Customer Experience and work at our New ... Coordinate with partner departments (Ops, Customer Service, CRC, Claims, Security, Facilities, and ...

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Showing results 41-60

All JobsClaims Operations JobsClaims Operations Manager JobsClaims Operations Manager Jobs in Delaware

Claims Operations Manager information

See Delaware salary details

$35K

$87.9K

$139.1K

How much do claims operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for claims operations manager in Delaware is $87,937.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,100.00 and $105,100.00 per year, depending on experience, location, and employer.

What is a claims operations manager?

Claims Operations Managers are professionals responsible for overseeing and managing the daily operations of an insurance claims department. They ensure that claims are processed efficiently, accurately, and in compliance with company policies and regulations. Their duties often include supervising staff, implementing process improvements, handling escalated issues, and analyzing performance metrics. Claims Operations Managers play a key role in optimizing workflow, maintaining customer satisfaction, and minimizing risk for the organization.

How does a claims operations manager typically interact with cross-functional teams within an insurance organization?

A Claims Operations Manager regularly collaborates with cross-functional teams such as underwriting, customer service, legal, and IT to ensure smooth processing of claims and adherence to company policies. This role often requires coordinating process improvements, addressing compliance requirements, and resolving escalated issues that span multiple departments. Effective communication and project management skills are essential, as the manager must balance operational efficiency with customer satisfaction while ensuring regulatory standards are met.

What are the key skills and qualifications needed to thrive as a claims operations manager, and why are they important?

To thrive as a Claims Operations Manager, you need expertise in insurance claims processes, analytical skills, and a background in business or finance, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management systems, workflow automation tools, and regulatory compliance platforms is typically required. Strong leadership, problem-solving, and communication skills help manage teams and resolve complex claims efficiently. These abilities are vital for ensuring timely and accurate claims processing, regulatory adherence, and high levels of customer satisfaction.

What is the difference between Claims Operations Manager vs Claims Adjuster?

AspectClaims Operations ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceRequires a high school diploma or bachelor’s degree, licensing, and adjuster certifications
Work EnvironmentOversees teams, manages claims processes, and develops policies within an office or corporate settingInvestigates claims, assesses damages, and interacts directly with claimants, often in the field or office
Employer & Industry UsageCommon in insurance companies, large agencies, and corporate claims departmentsFound in insurance companies, independent adjusting firms, and public adjusting roles

The Claims Operations Manager focuses on managing teams and streamlining claims processes, while the Claims Adjuster handles the investigation and evaluation of individual claims. Both roles are essential in the claims lifecycle but differ in responsibilities, work environment, and required credentials.

How much do claims operations managers make in the US?

Claims operations managers in the US typically earn an average salary between $70,000 and $120,000 annually, depending on experience, location, and company size. They often oversee claims processing teams, utilize claims management software, and require strong leadership and industry knowledge.

What are the most commonly searched types of Claims Operations jobs in Delaware?

The most popular types of Claims Operations jobs in Delaware are:

What are popular job titles related to Claims Operations Manager jobs in Delaware?

For Claims Operations Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Claims Operations Manager jobs in Delaware look for?

The top searched job categories for Claims Operations Manager jobs in Delaware are:

What cities in Delaware are hiring for Claims Operations Manager jobs?

Cities in Delaware with the most Claims Operations Manager job openings:

Claims Operations Manager jobs near you
Infographic showing various Claims Operations Manager job openings in Delaware as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $87,937 per year, or $42.3 per hour.

General Manager - DE/MD

Richard E Pierson Construction Co., Inc.

Dover, DE • On-site

Full-time

Retirement, PTO

Re-posted 25 days ago

Job description

Application Instructions
Please complete the application and provide a resume.
Position Description
Position Overview
Richard E. Pierson Construction Co., Inc. is seeking an accomplished and respected construction leader to serve as General Manager - Delaware & Maryland . This senior management level position will be responsible for the overall leadership, growth, profitability, operational performance, and strategic direction of our Delaware and Maryland business unit.
The successful candidate will be a proven heavy highway and heavy civil construction professional with extensive experience managing large-scale infrastructure projects, leading multidisciplinary teams, developing client relationships, and driving operational excellence. This individual will oversee all aspects of regional operations, including project execution, estimating, business development, financial performance, staffing, safety, and long-term growth initiatives.
This role requires a hands-on leader capable of balancing executive-level strategy with field-focused execution while maintaining the high standards of quality, safety, and performance that define Richard E. Pierson Construction.
Key Responsibilities
Operational Leadership
  • Provide overall leadership and direction for Delaware and Maryland operations.
  • Oversee a portfolio of heavy highway, bridge, marine, site development, utility, earthwork, foundation, and paving projects.
  • Ensure projects are executed safely, efficiently, on schedule, and within budget.
  • Establish operational goals, performance metrics, and accountability measures across all departments.
  • Collaborate with executive leadership to develop and execute regional growth strategies.
  • Lead regional project reviews and operational planning meetings.

Financial Management
  • Manage regional profit and loss performance.
  • Develop annual budgets, forecasts, and strategic business plans.
  • Monitor project profitability, cash flow, labor productivity, equipment utilization, and overhead expenses.
  • Identify opportunities to improve operational efficiency and increase margins.
  • Review and approve major project pursuits, estimates, contracts, and change orders.

Business Development & Client Relations
  • Maintain and strengthen relationships with DOT agencies, municipalities, owners, consultants, developers, and key industry stakeholders.
  • Identify and pursue strategic growth opportunities throughout Delaware and Maryland.
  • Participate in major project pursuits, presentations, negotiations, and contract discussions.
  • Represent the company at industry events, association meetings, and client engagements.
  • Expand the company's presence within public and private infrastructure markets.

Leadership & Team Development
  • Provide leadership and mentorship to project managers, superintendents, estimators, operations managers, and support staff.
  • Build and maintain a high-performing culture focused on accountability, teamwork, safety, and professional growth.
  • Assist with recruiting, succession planning, and leadership development initiatives.
  • Foster collaboration between field operations, estimating, equipment, safety, and executive leadership teams.

Safety & Risk Management
  • Champion a proactive safety culture across all operations.
  • Ensure compliance with all company, client, OSHA, and regulatory requirements.
  • Oversee risk management efforts including contract review, claims mitigation, and dispute resolution.
  • Support continuous improvement initiatives related to quality, safety, and operational performance.

What We Offer
• Competitive salary based on experience
• Comprehensive benefits package
• 401(k) with company match
• Paid time off and holidays
• Company vehicle or vehicle allowance, fuel card, EZ pass
• Professional development and advancement opportunities
• Opportunity to work on large-scale infrastructure projects that shape the communities we serve
Why Join Richard E. Pierson Construction?
Richard E. Pierson Construction Co., Inc. is one of the Mid-Atlantic region's premier heavy highway and heavy civil contractors, with a reputation built on quality, innovation, safety, and successful project delivery. Our Delaware and Maryland operations continue to grow through major transportation, bridge, marine, utility, and infrastructure projects, creating an exciting opportunity for a proven leader to make a lasting impact on the future of the organization.
Position Requirements
Required
  • Minimum 15+ years of progressive experience in heavy highway, heavy civil, bridge, transportation, or infrastructure construction.
  • Minimum 10+ years of leadership experience managing large construction operations, business units, or regional divisions.
  • Demonstrated success overseeing multiple concurrent projects with annual revenues exceeding $100M+.
  • Extensive experience with: Heavy highway construction, Bridge construction, Earthwork and grading, Utilities, Structures, Foundations, Marine construction, Asphalt and concrete paving
  • Strong understanding of DOT, municipal, and federal infrastructure projects.
  • Proven ability to lead large teams and manage complex operational challenges.
  • Experience with budgeting, forecasting, cost control, and P&L management.
  • Exceptional leadership, communication, and relationship-building skills.
  • Strong contract administration and risk management knowledge.

Preferred
  • Experience working throughout Delaware, Maryland, or the Mid-Atlantic region.
  • Existing relationships with DelDOT, MDOT, transportation agencies, consultants, and industry stakeholders.
  • Bachelor's Degree in Civil Engineering, Construction Management, or related field.
  • Professional Engineer (P.E.) license.
  • Design-Build and Alternative Delivery experience.

Equal Opportunity Employer
Richard E. Pierson Construction Co., Inc. is an Equal Opportunity Employer.

Apply