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Director Branch Operations Jobs (NOW HIRING)

Provides direct and indirect managerial oversight to branch operational employees to include, as applicable: Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation ...

Provides direct and indirect managerial oversight to branch operational employees to include, as applicable: Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation ...

Provides direct and indirect managerial oversight to branch operational employees to include, as applicable: Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation ...

Provides direct and indirect managerial oversight to branch operational employees to include, as applicable: Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation ...

Provides direct and indirect managerial oversight to branch operational employees to include, as applicable: Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation ...

Provides direct and indirect managerial oversight to branch operational employees to include, as applicable: Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation ...

Provides direct and indirect managerial oversight to branch operational employees to include, as applicable: Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation ...

Provides direct and indirect managerial oversight to branch operational employees to include, as applicable: Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation ...

Provides direct and indirect managerial oversight to branch operational employees to include, as applicable: Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation ...

Provides direct and indirect managerial oversight to branch operational employees to include, as applicable: Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation ...

Provides direct and indirect managerial oversight to branch operational employees to include, as applicable: Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation ...

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Director Branch Operations information

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$34K

$107.7K

$179.5K

How much do director branch operations jobs pay per year?

As of Jun 7, 2026, the average yearly pay for director branch operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Branch Operations, and why are they important?

To thrive as a Director of Branch Operations, you need strong leadership, branch management experience, and a background in business administration or a related field. Familiarity with branch management software, financial reporting tools, and compliance systems is typically required, along with certifications such as Six Sigma or PMP being advantageous. Exceptional communication, decision-making, and problem-solving skills set top performers apart in this role. These abilities are crucial for driving operational excellence, ensuring regulatory compliance, and achieving strategic business goals across multiple branch locations.

How does a Director of Branch Operations typically collaborate with branch managers to drive performance improvements?

A Director of Branch Operations works closely with branch managers by providing strategic guidance, setting performance targets, and supporting the implementation of company-wide initiatives. Regular meetings, performance reviews, and feedback sessions are common, allowing the director to address operational challenges, share best practices, and ensure consistency across locations. This collaboration fosters a culture of continuous improvement and helps align each branch’s goals with the organization’s overall objectives.

What is the difference between Director Branch Operations vs Branch Manager?

AspectDirector Branch OperationsBranch Manager
ResponsibilitiesOversees multiple branches, develops strategic plans, manages regional performanceManages daily operations of a single branch, supervises staff, ensures customer satisfaction
Required CredentialsOften requires a bachelor's degree, extensive experience in banking or retail, leadership skillsTypically requires a bachelor's degree, experience in branch management, customer service skills
Work EnvironmentCorporate office or regional headquarters, strategic planning focusBranch location, customer interaction, staff supervision

The main difference between a Director Branch Operations and a Branch Manager lies in scope and responsibilities. The Director oversees multiple branches and focuses on strategic regional performance, while the Branch Manager handles daily operations of a single branch. Both roles require relevant experience and leadership skills, but the Director operates at a higher, more strategic level within the organization.

What does a Director of Branch Operations do?

A Director of Branch Operations oversees the daily operations and performance of multiple branch locations within a company, ensuring they meet organizational goals and standards. This role involves managing branch managers, implementing operational procedures, optimizing efficiency, and maintaining compliance with regulations. They also analyze performance data, develop strategic plans, and work to enhance customer satisfaction across branches. The Director acts as a key liaison between corporate leadership and branch staff to ensure alignment with company objectives.
What cities are hiring for Director Branch Operations jobs? Cities with the most Director Branch Operations job openings:
What are the most commonly searched types of Branch Operations jobs? The most popular types of Branch Operations jobs are:
What states have the most Director Branch Operations jobs? States with the most job openings for Director Branch Operations jobs include:

Branch Operations Specialist

FIRST NATIONAL BANK OF SCOTIA

Scotia, NY • On-site

$21/hr

Other

Posted 25 days ago


Job description

Description

The position of Branch Operations Specialist is responsible for assisting and supporting the Branch Operations Officer.

This position is also responsible for managing the branch during the absence of the Branch Officer while focusing on customer retention and developing new relationships.

Requirements

  • To provide an exceptional service experience, every time!
  • Must have excellent communication and telephone skills.
  • Provide positive leadership, training and supervision to personnel within the assigned branch.
  • Ensure service standards are met within assigned branch and the bank.
  • Ensure compliance with Bank policies and procedures.
  • Protect the interest of the Bank and minimize loss through adherence to security measures and other policies and procedures.
  • Inspect interior and exterior of branch daily to ensure a safe and well-maintained facility.
  • Coach and train branch personnel to achieve incentive goals and increase referral activity.
  • Assist in attaining established bank and branch goals through active participation in incentive and referral programs.
  • Coach employees in assigned region regularly to achieve goals.
  • During the absence of the Branch Officer, perform direct supervisory duties of branch staff.
  • Perform all duties within the branch as needed.
  • Provide input and assist the Branch Officer in preparation of employee performance appraisals.
  • Prepare loan packages for Branch Officer, Regional Manager or Loan Committee review and close loans upon approval.
  • Prepare and conduct, or delegate branch weekly sales meetings.
  • Review and approve employee incentive forms quarterly.
  • Assist the Branch Officer in preparation of quarterly branch narrative.
  • Attend meetings as required.
  • Perform Notary Public duties, as licensed.
  • Represents the Bank in community and civic functions.
  • In instances where no bank officers are present, authorize transactions and sign cashier's checks in excess of normal dollar limits.
  • Perform proper branch opening and closing procedures. Respond to alarms as needed.
  • Assist other branches in assigned region as needed.
  • This is a full time position performed in a regular office environment, Monday through Saturday, Retail Branch Banking hours. Travel is required.
  • Other duties as assigned: Duties, responsibilities and activities may change at any time with or without notice, deemed necessary by Management.