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Director Banking Operations Jobs (NOW HIRING)

Robert Half

Deposit Operations Specialist

Marblehead, MA · On-site

$23 - $27/hr

... direct work in deposit operations within a banking environment. • Practical knowledge of electronic banking services such as online banking, mobile banking, debit cards, wire processing, remote ...

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Director Banking Operations information

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$34K

$107.7K

$179.5K

How much do director banking operations jobs pay per year?

As of Jun 7, 2026, the average yearly pay for director banking operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Director of Banking Operations, and how can they be addressed?

A Director of Banking Operations often navigates challenges such as ensuring regulatory compliance, managing large-scale process improvements, and integrating new technologies across multiple departments. Balancing operational efficiency with risk mitigation requires strong leadership, clear communication, and a proactive approach to change management. Successful directors foster a collaborative environment, prioritize ongoing staff training, and stay updated on industry best practices to address these challenges effectively.

What is the difference between Director Banking Operations vs Banking Operations Manager?

AspectDirector Banking OperationsBanking Operations Manager
ResponsibilitiesOversees multiple departments, develops strategic initiatives, manages large teams, and ensures compliance at a high level.Manages daily operations, supervises staff, and implements policies within specific departments.
Required CredentialsBachelor’s degree, often a master’s, with extensive experience in banking operations and leadership certifications.Bachelor’s degree, relevant banking or financial certifications, and operational experience.
Work EnvironmentExecutive offices, strategic planning sessions, cross-departmental meetings.Branch offices, operational centers, team supervision settings.

The main difference between a Director Banking Operations and a Banking Operations Manager lies in scope and strategic involvement. Directors focus on high-level strategy and oversight, while managers handle daily operations and team management. Both roles require relevant banking experience and certifications, but Directors typically have more extensive leadership responsibilities.

What are Director Banking Operations?

A Director of Banking Operations is a senior executive responsible for overseeing and managing the daily operations of a bank or financial institution. Their duties include ensuring compliance with banking regulations, optimizing operational efficiency, managing staff, and implementing policies and procedures to support business objectives. They also play a key role in strategic planning and process improvement to enhance customer service and reduce risk. This position requires strong leadership, analytical skills, and a deep understanding of the banking industry.

What are the key skills and qualifications needed to thrive as a Director of Banking Operations, and why are they important?

To thrive as a Director of Banking Operations, you need deep expertise in banking processes, regulatory compliance, and financial management, usually backed by a relevant degree and substantial industry experience. Familiarity with core banking systems, risk management software, and certifications like Certified Treasury Professional (CTP) or Certified Anti-Money Laundering Specialist (CAMS) is often required. Outstanding leadership, strategic thinking, and communication skills help drive team performance and cross-functional collaboration. These skills and qualifications are essential to ensure operational excellence, mitigate risks, and support the bank's overall strategic objectives.
What cities are hiring for Director Banking Operations jobs? Cities with the most Director Banking Operations job openings:
What are the most commonly searched types of Banking Operations jobs? The most popular types of Banking Operations jobs are:
Infographic showing various Director Banking Operations job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 64% Full Time, and 35% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
SVP Deputy Director of Bank Operations

SVP Deputy Director of Bank Operations

Old Second National Bank

Aurora, IL • On-site

Full-time

Posted 24 days ago

Job description

Who We Are
At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.
With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together!
Position Overview
The Deputy Director of Operations provides strategic, operational, and people leadership across multiple core banking operational units including atm and cards services, deposit operations, electronic payments, and treasury management support operations. This role acts as a second-in-command to the Head of Operations, ensuring efficient, compliant, and customer-centric execution of daily activities while driving long-term operational excellence. The Deputy Director leads large cross-functional teams, strengthens internal controls, supports enterprise initiatives, and ensures consistent alignment with regulatory expectations and the bank's strategic direction.
Essential Job Functions
Strategic Leadership & Operational Oversight
  • Drives oversight and execution of operational conversions, ensuring full readiness for system conversion, validating seamless integration into operations for both data and process conversion.
  • Serves as the senior leader for various operational units.
  • Translates the bank's strategic plan into actionable priorities within each operational area.
  • Monitors performance, KPIs, SLAs, and risk indicators across all reporting units.
  • Leads operational readiness for system enhancements, regulatory changes, and acquisition/conversion activities.
  • Identifies opportunities to streamline processes, reduce risk, and improve efficiency.
  • Appointed as sponsor of key operational projects
Internal Controls, Risk Management & Regulatory Compliance
  • Ensures operational processes comply with banking regulations
  • Oversees adherence to documentation standards, payment processing rules, and customer communication requirements.
  • Partners with Compliance to assess regulatory impacts to Operations and oversee and approve the required policy or procedural updates.
  • Maintains deep knowledgebase of payment operations, payment rails, and knowledge of connection points between payment platforms and core systems (SFTP, API, Batch, real-time)
  • Maintains working knowledge of NACHA operating rules, fraud controls for online banking, ACH, wire initiation and dual control.
  • Possesses a clear understanding of RDC and Mobile RDC, lockbox, treasury onboarding, Reg E., Reg CC, Reg D, UDAPP, escheatment laws, and debit card disputes.
  • Familiar with downstream customer effects of payment delays, rejects, or failures.
  • Conducts root-cause analysis for customer impacting payment incidents.
  • Maintains a robust control environment to support successful regulatory exams, internal audits, and external reviews.
  • Ensures training, guidance, and ongoing compliance expectations are firmly imbedded in daily operational workflows.
  • Oversees the timely closure and remediation of findings, gaps, and audit items.
  • Ensures adherence to segregation-of-duties and documentation standards.

People Leadership, Coaching & Culture
  • Leads, develops, and mentors managers across all reporting divisions.
  • Invests in developing bench strength and succession planning.
  • Builds high-performing teams through coaching, succession planning, and capability development.
  • Creates a culture of accountability and continuous improvement.
  • Supports talent acquisition, onboarding, and training strategies.
  • Drives team engagement and communication routines.

Operational Efficiency, Process Improvement & Technology Integration
  • Sponsor of automation and workflow redesign initiatives.
  • Partners with IT for enhancements across core systems and platforms.
  • Ensures system usage aligns with design and control expectations.

Minimum Requirements
Bachelor's degree in related area of study or 10 or more years in Banking Operations leadership experience. Operations bank conversion experience a must.
Competencies
  • Communicates clearly, concisely, and persuasively with senior leadership, operational leaders, committee members, and front-line staff.
  • Leads with balanced presence - calm, steady, and approachable while maintaining firm expectations and accountability.
  • Ability to simplify complexity and convey impact in a way that facilities decision-making.
  • Maintains strong understanding of internal control frameworks and regulatory compliance requirements.
  • Professional verbal and written communication skills with discretion and understanding of confidentiality.
  • Strong analytical skills to interpret and apply policies and regulations across complex business environments; detail oriented.
  • Builds trusted strategic relationships and networks with internal and external stakeholders.
  • Works effectively in a fast-paced, dynamic environment and shift priorities quickly.
  • Strong follow-through, independent judgment and sound decision-making abilities.
  • Manages multiple projects in a fast-paced environment.
  • Proficiency with a PC including Microsoft Office.
  • Strong interpersonal skills and collaborative approach.
  • Bank conversion experience is a must.

Preferred, but not required
  • Jack Henry system experience.

Compensation & Benefits
Base pay: $150,000 - $195,000
Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience.
Officer Bonus Eligible: Eligible to participate in the Annual Officer Incentive plan with a target bonus up to 20% of base salary based various performance components.
Benefits: How We Support You - Old Second
Thanks for considering Old Second!

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