ZipRecruiter

Log In

1

Director Banking Operations Jobs (NOW HIRING)

Fireblocks

Sales Director, Banking

New York, NY · On-site

At Fireblocks, we enable businesses to securely build, run and scale digital asset operations ... You know how to speak the language of banking executives and understand their strategic priorities.

Tensec, Inc

Director of Operations

New York, NY · On-site

$190K - $215K/yr

Banking Operations * Own the organization's banking operations: payment execution, exception ... Direct experience with KYC/KYB operations, onboarding workflows, or banking operations in a ...

Five Star Bank

Director of Operations

Warsaw, NY · On-site

$120K - $140K/yr

Deep understanding of banking operations * Strong risk and control orientation * Ability to lead ... The Director of Operations may be required to perform other duties as assigned. The expected rate ...

Five Star Bank

Director of Operations

Warsaw, NY · On-site

$120K - $140K/yr

Director of Operations Regular Full-Time Operations 220 Liberty St, Warsaw, NY, US Salary Range ... Deep understanding of banking operations * Strong risk and control orientation * Ability to lead ...

Five Star Bank

Director of Operations

Manhattan, NY · On-site

$120K - $140K/yr

Director of Operations Regular Full-Time Operations 220 Liberty St, Warsaw, NY, US 2 days ago ... Deep understanding of banking operations * Strong risk and control orientation * Ability to lead ...

previous page

Showing results 41-60

All JobsFinance And Insurance JobsBank JobsBank Manager JobsDirector Banking Operations Jobs

Director Banking Operations information

See salary details

$34K

$107.7K

$179.5K

How much do director banking operations jobs pay per year?

As of Sep 9, 2026, the average yearly pay for director banking operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is a director banking operations?

A Director of Banking Operations is a senior executive responsible for overseeing and managing the daily operations of a bank or financial institution. Their duties include ensuring compliance with banking regulations, optimizing operational efficiency, managing staff, and implementing policies and procedures to support business objectives. They also play a key role in strategic planning and process improvement to enhance customer service and reduce risk. This position requires strong leadership, analytical skills, and a deep understanding of the banking industry.

What are the key skills and qualifications needed to thrive as a director banking operations, and why are they important?

To thrive as a Director of Banking Operations, you need deep expertise in banking processes, regulatory compliance, and financial management, usually backed by a relevant degree and substantial industry experience. Familiarity with core banking systems, risk management software, and certifications like Certified Treasury Professional (CTP) or Certified Anti-Money Laundering Specialist (CAMS) is often required. Outstanding leadership, strategic thinking, and communication skills help drive team performance and cross-functional collaboration. These skills and qualifications are essential to ensure operational excellence, mitigate risks, and support the bank's overall strategic objectives.

What are some common challenges faced by a director banking operations, and how can they be addressed?

A Director of Banking Operations often navigates challenges such as ensuring regulatory compliance, managing large-scale process improvements, and integrating new technologies across multiple departments. Balancing operational efficiency with risk mitigation requires strong leadership, clear communication, and a proactive approach to change management. Successful directors foster a collaborative environment, prioritize ongoing staff training, and stay updated on industry best practices to address these challenges effectively.

What is the difference between Director Banking Operations vs Banking Operations Manager?

AspectDirector Banking OperationsBanking Operations Manager
ResponsibilitiesOversees multiple departments, develops strategic initiatives, manages large teams, and ensures compliance at a high level.Manages daily operations, supervises staff, and implements policies within specific departments.
Required CredentialsBachelor’s degree, often a master’s, with extensive experience in banking operations and leadership certifications.Bachelor’s degree, relevant banking or financial certifications, and operational experience.
Work EnvironmentExecutive offices, strategic planning sessions, cross-departmental meetings.Branch offices, operational centers, team supervision settings.

The main difference between a Director Banking Operations and a Banking Operations Manager lies in scope and strategic involvement. Directors focus on high-level strategy and oversight, while managers handle daily operations and team management. Both roles require relevant banking experience and certifications, but Directors typically have more extensive leadership responsibilities.

What cities are hiring for Director Banking Operations jobs?

Cities with the most Director Banking Operations job openings:

What are the most commonly searched types of Banking Operations jobs?

The most popular types of Banking Operations jobs are:

What states have the most Director Banking Operations jobs?

States with the most job openings for Director Banking Operations jobs include:

What are popular job titles related to Director Banking Operations jobs?

For Director Banking Operations jobs, the most frequently searched job titles are:

Infographic showing various Director Banking Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Customer Service Operations

Mount Pleasant, MI • On-site

Isabella Bank
Commercial Banking • 201 - 500 employees
Learn more about Isabella Bankexternal

Full-time

Re-posted 27 days ago

Job description

Position Title: Director of Customer Operations
Reports To: Chief Operations Officer
General Purpose:
The Director of Operations is responsible for leading and optimizing the Bank's operational functions, ensuring efficient, compliant, and customer-focused delivery of services across the call center, deposit and digital banking operations. This role partners closely with management across the organization to drive operational excellence, support growth initiatives, strengthen internal controls, and enhance the overall customer experience. The Director will oversee day-to-day operations while advancing strategic initiatives, including process improvement, technology adoption, and regulatory readiness.
Responsibilities:
  • Provide leadership, coaching, and mentorship to drive alignment with organizational vision, enhance employee engagement, and promote continuous professional development.
  • Lead and manage a segment of the Bank's operations, including deposit operations, fraud, payment processing, call center, and digital banking.
  • Partner with department managers to develop product roadmaps, oversee the product lifecycle, and support initiatives that drive growth across product lines.
  • Drive operational efficiency through process improvements, automation, and scalable workflows.
  • Establish and monitor KPIs to measure service levels, productivity, accuracy, channel preferences, and customer experience.
  • Ensure compliance with banking laws and regulations; maintain audit readiness and support examinations.
  • Partner with Compliance and Audit to strengthen internal controls and mitigate risk.
  • Oversee vendor relationships and performance management.
  • Collaborate with cross-functional teams to align operations with business objectives.
  • Partner with the Training and Development Coordinator to develop and implement training programs that promote product knowledge and process proficiency.
  • Represent the operations team as an active member on various internal committees
  • Perform other job duties as assigned.
Qualifications:
  • Bachelor's degree in Business, Finance, Accounting, or related field
  • 10+ years of banking operations experience
  • 5+ years of leadership experience.
  • Experience with deposit and payment operations.
  • Track record of process improvement and operational transformation.
  • Experience supporting regulatory exams and audits.
  • Familiarity with core banking systems
Skills:
  • Strong knowledge of banking regulations and operational procedures across deposit, card, and digital products.
  • Expertise in process improvement methodologies preferred
  • Effective leadership and team development.
  • Strong communication and interpersonal skills.
  • Strategic thinker with execution capability.
  • Ability to manage multiple priorities in a regulated environment.
  • Proficiency in Microsoft Office Products.
  • Ability to analyze data to make strategic recommendations and decisions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply