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Director Banking Operations Jobs (NOW HIRING)

Crypto.com

Product Director, Banking Engagement

$150K - $250K/yr

... and operational efficiency. Your goal is to turn "idle cash" into a high-engagement banking ... experience that users rely on daily. Responsibilities * Strategy & Engagement Leadership: Define ...

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Director Banking Operations information

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$34K

$107.7K

$179.5K

How much do director banking operations jobs pay per year?

As of Jun 7, 2026, the average yearly pay for director banking operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Director of Banking Operations, and how can they be addressed?

A Director of Banking Operations often navigates challenges such as ensuring regulatory compliance, managing large-scale process improvements, and integrating new technologies across multiple departments. Balancing operational efficiency with risk mitigation requires strong leadership, clear communication, and a proactive approach to change management. Successful directors foster a collaborative environment, prioritize ongoing staff training, and stay updated on industry best practices to address these challenges effectively.

What is the difference between Director Banking Operations vs Banking Operations Manager?

AspectDirector Banking OperationsBanking Operations Manager
ResponsibilitiesOversees multiple departments, develops strategic initiatives, manages large teams, and ensures compliance at a high level.Manages daily operations, supervises staff, and implements policies within specific departments.
Required CredentialsBachelor’s degree, often a master’s, with extensive experience in banking operations and leadership certifications.Bachelor’s degree, relevant banking or financial certifications, and operational experience.
Work EnvironmentExecutive offices, strategic planning sessions, cross-departmental meetings.Branch offices, operational centers, team supervision settings.

The main difference between a Director Banking Operations and a Banking Operations Manager lies in scope and strategic involvement. Directors focus on high-level strategy and oversight, while managers handle daily operations and team management. Both roles require relevant banking experience and certifications, but Directors typically have more extensive leadership responsibilities.

What are Director Banking Operations?

A Director of Banking Operations is a senior executive responsible for overseeing and managing the daily operations of a bank or financial institution. Their duties include ensuring compliance with banking regulations, optimizing operational efficiency, managing staff, and implementing policies and procedures to support business objectives. They also play a key role in strategic planning and process improvement to enhance customer service and reduce risk. This position requires strong leadership, analytical skills, and a deep understanding of the banking industry.

What are the key skills and qualifications needed to thrive as a Director of Banking Operations, and why are they important?

To thrive as a Director of Banking Operations, you need deep expertise in banking processes, regulatory compliance, and financial management, usually backed by a relevant degree and substantial industry experience. Familiarity with core banking systems, risk management software, and certifications like Certified Treasury Professional (CTP) or Certified Anti-Money Laundering Specialist (CAMS) is often required. Outstanding leadership, strategic thinking, and communication skills help drive team performance and cross-functional collaboration. These skills and qualifications are essential to ensure operational excellence, mitigate risks, and support the bank's overall strategic objectives.
What cities are hiring for Director Banking Operations jobs? Cities with the most Director Banking Operations job openings:
What are the most commonly searched types of Banking Operations jobs? The most popular types of Banking Operations jobs are:
Infographic showing various Director Banking Operations job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 64% Full Time, and 35% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Consumer Banking Operations Specialist

Consumer Banking Operations Specialist

Johnson Financial Group

Green Bay, WI • On-site

Full-time

Posted 24 days ago

Johnson Financial Group rating

8.8

Company rating: 8.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Overview
The Consumer Banking Operations Specialist responsibilities are to provide proactive leadership, guidance and indirect supervision for all cash handling procedures and negotiable instruments; provides operational support for service related tasks in the branch and safe deposit area; is relied upon to resolve escalated issues with clients and staff; is responsible for risk mitigation and auditing duties; and champions overall branch operational activities. In partnership with Branch Managers and Assistant Branch Managers, provides leadership and training for the branch and staff related to primary job responsibilities noted above; promotes new or expanded relationships for Johnson Financial Group by maintaining exceptional client relations and referring clients to appropriate staff for new products and services; completes work with a high level of accuracy; and assures compliance with all applicable JFG policies and procedures, as well as, all applicable state and federal banking regulations. This position supports associates, workflow and service at multiple branch locations within a region.
Position Specific Responsibilities
  • Schedule rotates within a defined region to provide direct support to each assigned branch on a monthly basis.
  • Ensures client transactions are processed according to policies, procedures and regulations.
  • Resolves more complex problems and issues; referring inquiries to the appropriate staff, and exhibits the necessary follow through with clients and/or staff involved.
  • Oversees staff in daily activities, operations and internal controls.
  • Ensures safe deposit area operates per necessary controls.
  • Gathers data, processes and analyzes various reports (e.g., currency transaction, returned items, etc.).
  • Lead by example and continually exhibit interactions that develop a strong staff and meet client needs. Key components individual coaching, observations with clients, staff meetings, outbound contact opportunities, product education, closed referrals, etc.
  • Delivers exceptional client service through their own example along with appropriate follow through with clients and associates.
  • Leads by example by performing cash handling, safe deposit, and other operational and sales referral responsibilities.
  • Handles complete operations of multiple branches and their vaults.
  • Maintains knowledge of security and safety policies and strictly adheres to established procedures; assures internal controls are in place and proper procedures are being followed.
  • May represent JFG in various community or civic functions to further enhance JFG's image and develop additional business.
  • Candidates must adhere to our professional dress code, which includes wearing Johnson Financial Group logo apparel. Name tags must be worn at all times. Exceptions for religious or medical needs must be pre-approved by Human Resources.

JOB REQUIREMENTS - EDUCATION, KNOWLEDGE AND SKILLS
  • Bachelor's Degree preferred; relevant work experience will be considered in lieu of degree.
  • 5 years in an operational financial services role.
  • Supervisory experience to lead a team to exceed goals.
  • Proven ability to exceed goals.
  • Strong communication, problem solving and decision making skills.
  • Demonstrated effectiveness in managing operational requirements.
  • Strong knowledge of products and services.
  • Solid knowledge of branch transactions and operations processing.
  • Ability to cross sell and refer products and services.
  • Willingness to travel to multiple locations on a regular basis.

Come as you are.
Our culture embraces diversity, equity, & inclusion; one where everyone feels valued and heard. For more information on JFG's culture and diversity efforts, including our employee resource groups, please visit the Diversity section of our career website.

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