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Director Banking Operations Jobs (NOW HIRING)

Provident Bank

Retail Operations Director

Woodbridge, NJ · On-site

$150 - $200/hr

At Provident Bank, we are committed to delivering exceptional service, fostering strong customer ... The Retail Operations Director partners closely with Retail leadership and cross-functional ...

Provident Bank

Retail Operations Director

Iselin, NJ · On-site

At Provident Bank, we are committed to delivering exceptional service, fostering strong customer ... The Retail Operations Director partners closely with Retail leadership and cross-functional ...

Provident Bank

Retail Operations Director

Iselin, NJ · On-site

At Provident Bank, we are committed to delivering exceptional service, fostering strong customer ... The Retail Operations Director partners closely with Retail leadership and cross-functional ...

Fireblocks

Sales Director, Banking

New York, NY · On-site

... Bank, Revolut, and thousands more. Welcome to Fireblocks , the industry-leading digital asset ... At Fireblocks, we enable businesses to securely build, run and scale digital asset operations ...

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Director Banking Operations information

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$34K

$107.7K

$179.5K

How much do director banking operations jobs pay per year?

As of Sep 9, 2026, the average yearly pay for director banking operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is a director banking operations?

A Director of Banking Operations is a senior executive responsible for overseeing and managing the daily operations of a bank or financial institution. Their duties include ensuring compliance with banking regulations, optimizing operational efficiency, managing staff, and implementing policies and procedures to support business objectives. They also play a key role in strategic planning and process improvement to enhance customer service and reduce risk. This position requires strong leadership, analytical skills, and a deep understanding of the banking industry.

What are the key skills and qualifications needed to thrive as a director banking operations, and why are they important?

To thrive as a Director of Banking Operations, you need deep expertise in banking processes, regulatory compliance, and financial management, usually backed by a relevant degree and substantial industry experience. Familiarity with core banking systems, risk management software, and certifications like Certified Treasury Professional (CTP) or Certified Anti-Money Laundering Specialist (CAMS) is often required. Outstanding leadership, strategic thinking, and communication skills help drive team performance and cross-functional collaboration. These skills and qualifications are essential to ensure operational excellence, mitigate risks, and support the bank's overall strategic objectives.

What are some common challenges faced by a director banking operations, and how can they be addressed?

A Director of Banking Operations often navigates challenges such as ensuring regulatory compliance, managing large-scale process improvements, and integrating new technologies across multiple departments. Balancing operational efficiency with risk mitigation requires strong leadership, clear communication, and a proactive approach to change management. Successful directors foster a collaborative environment, prioritize ongoing staff training, and stay updated on industry best practices to address these challenges effectively.

What is the difference between Director Banking Operations vs Banking Operations Manager?

AspectDirector Banking OperationsBanking Operations Manager
ResponsibilitiesOversees multiple departments, develops strategic initiatives, manages large teams, and ensures compliance at a high level.Manages daily operations, supervises staff, and implements policies within specific departments.
Required CredentialsBachelor’s degree, often a master’s, with extensive experience in banking operations and leadership certifications.Bachelor’s degree, relevant banking or financial certifications, and operational experience.
Work EnvironmentExecutive offices, strategic planning sessions, cross-departmental meetings.Branch offices, operational centers, team supervision settings.

The main difference between a Director Banking Operations and a Banking Operations Manager lies in scope and strategic involvement. Directors focus on high-level strategy and oversight, while managers handle daily operations and team management. Both roles require relevant banking experience and certifications, but Directors typically have more extensive leadership responsibilities.

What cities are hiring for Director Banking Operations jobs?

Cities with the most Director Banking Operations job openings:

What are the most commonly searched types of Banking Operations jobs?

The most popular types of Banking Operations jobs are:

What states have the most Director Banking Operations jobs?

States with the most job openings for Director Banking Operations jobs include:

What are popular job titles related to Director Banking Operations jobs?

For Director Banking Operations jobs, the most frequently searched job titles are:

Infographic showing various Director Banking Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Association Banking Director of Operations

Chandler, AZ • On-site

Western Alliance Bancorporation
See more jobs at Western Alliance Bancorporationexternal

Full-time

Medical, Dental, Retirement

Posted 12 days ago

Job description

Job Title:
Association Banking Director of Operations
Location:
AZ - Chandler 3075
What you'll do:
As an Operations Director you'll be responsible for leading the bank's banking operation teams, ensuring smooth workflow, efficiency, and adherence to applicable policies and procedures. The banking operation consists of multiple banking teams responsible for the daily processing and client support. The Director will handle tasks like setting goals and objectives, liaising with clients, ensuring transactions are done timely, correctly, resolving issues, and ensuring execution of banking operations plan. You'll oversee the recruitment, onboarding, and development of operation staff, plan, direct, or coordinate the delivery of products and services. Ensure proper controls are in place to reduce risk and minimize fraud and will facilitating timely and accurate banking transactions across all operational systems. One key responsibilities will be to support Operations and Sales to build and maintain strong relationships with all key stakeholders and grow relationships by providing excellent customer service in support of business profitability and deposit goals.
  • Responsible for supporting the Senior Director in developing strategic operations plan and drive alignment of goals, objectives, and strategic initiatives. Identify and lead adoption, usage, and reinforcement of change as change agent. Provide strong leadership and direction to enhance effectiveness of change.
  • Oversee operational support for National Account relationships, ensuring seamless onboarding, implementation, servicing, and ongoing maintenance. Ensure operational readiness and coordination for large or strategic client relationships.
  • Lead operational strategies that support client retention efforts through proactive service management and issue resolution. Analyze account attrition trends, root causes, and operational drivers impacting client retention. Improve client experience and reduce avoidable attrition.
  • Direct managers in any team performance calibration. Ensure adherence to risk management guidelines, processes and monitoring of KRIs. Test risk controls, as directed. Collaborate with internal, external auditors and prepare, monitor, update and ensure completion of associated action plans, as necessary.
  • Ensure bankers follow and support fraud control procedures, and support customers and Fraud Control team to actively mitigate bank and customer risk of monetary loss. Drive and support the development and enhancement of internal and customer user guides, desktop, and department procedures.
  • Lead and develop a team; responsible for hiring, coaching, performance management, training and development.

What you'll need:
  • 10+ years of related experience in Treasury Management Service, Branch Banking Operations or similar field.
  • Bachelor's degree or equivalent experience required.
  • Previous leadership experience required.
  • Expert knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
  • Expert knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Strong leadership experience managing and developing large groups of employees.
  • A strategic mindset, with the ability to connect effective development initiatives with business needs. Ability to think creatively and strategically to successfully mediate and negotiate with individuals and groups internally and externally.
  • Ability to effectively manage large staff, multiple projects with deadlines, and budget constraints.
  • Expert speaking and writing communication skills.
  • Occasional travel required.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About the company:
Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
© Western Alliance Bancorporation

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