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Director Account Management Jobs in Rochester, NH

... M records and forecasting. * Actively prospect within the territory through direct customer ... existing accounts, and build and execute account plans for top target customers within the ...

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Director Account Management information

See Rochester, NH salary details

$70.6K

$120.8K

$172.6K

How much do director account management jobs pay per year?

As of Aug 20, 2026, the average yearly pay for director account management in Rochester, NH is $120,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $136,300.00 per year, depending on experience, location, and employer.

What does a director of account management do?

A director of account management oversees client relationships, ensuring customer satisfaction and retention. They develop strategies to grow accounts, coordinate with sales and support teams, and often use CRM tools to monitor account performance and client needs.

What are the most commonly searched types of Account Management jobs in Rochester, NH?

The most popular types of Account Management jobs in Rochester, NH are:

What are popular job titles related to Director Account Management jobs in Rochester, NH?

For Director Account Management jobs in Rochester, NH, the most frequently searched job titles are:

What job categories do people searching Director Account Management jobs in Rochester, NH look for?

The top searched job categories for Director Account Management jobs in Rochester, NH are:

What cities near Rochester, NH are hiring for Director Account Management jobs?

Cities near Rochester, NH with the most Director Account Management job openings:

Infographic showing various Director Account Management job openings in Rochester, NH as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $120,577 per year, or $58 per hour.

Account Manager- Employee Benefits

Insurance Office of America

Rochester, NH • On-site

Full-time

Medical, Retirement

Posted 21 days ago


Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

56th of 310 rated insurance


Job description

Description

Job Description:

Title: Account Manager – Employee Benefits 

Work Mode: Remote (Eastern and Central Times Zones Only) | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. 

 
Key Responsibilities: 

  • Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. 

  • Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. 

  • Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. 

  • Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. 

  • Business Growth: Identify and act on sales opportunities to grow IOA business. 

  • New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. 

  • Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. 

  • Client Relationships: Build and improve client relationships, seek feedback, and implement improvements. 

  • Intermediary Role: Advocate for clients and carriers to ensure mutually beneficial outcomes. 

  • Value-Added Solutions: Identify and implement value-added solutions for clients. 

  • Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. 

  • Communication: Maintain transparent communication with Producers and team members. 

  • Compliance: Ensure adherence to company policies and industry standards. 

  • Champion IOA core values and demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience 

  • Required active licensing 

  • Exceptional customer service and communication skills 

  • Strong organizational, delegation, and decision-making skills 

  • High accuracy in handling large work volumes 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 55-70K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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