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Technical Account Manager Jobs in Rochester, NH (NOW HIRING)

This role blends Technical Account Management with Technical Project Management and is ideal for someone who enjoys owning client relationships while driving successful technical delivery. Key ...

High School Diploma or equivalent * 2+ years' experience in inside sales, account management, customer service, or service coordination, ideally in a technical, plumbing, electrical, construction, or ...

Account Management & Communication * Act as the primary day-to-day contact for assigned existing accounts, managing communications across phone, email, chat, and meetings. * Build strong ...

The Senior Account Manager - Technical Automation Sales is responsible for driving profitable growth within the Pennsylvania region + select named accounts. This role blends named-account management ...

The Senior Account Manager - Technical Automation Sales is responsible for driving profitable growth within the Pennsylvania region + select named accounts. This role blends named-account management ...

The Senior Account Manager - Technical Automation Sales is responsible for driving profitable growth within the Pennsylvania region + select named accounts. This role blends named-account management ...

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Showing results 1-20

Technical Account Manager information

See Rochester, NH salary details

$39.1K

$84.6K

$165.4K

How much do technical account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for technical account manager in Rochester, NH is $84,586.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,700.00 and $98,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.
What are popular job titles related to Technical Account Manager jobs in Rochester, NH? For Technical Account Manager jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Technical Account Manager jobs in Rochester, NH look for? The top searched job categories for Technical Account Manager jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Technical Account Manager jobs? Cities near Rochester, NH with the most Technical Account Manager job openings:
Infographic showing various Technical Account Manager job openings in Rochester, NH as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $84,586 per year, or $40.7 per hour.

Technical Account Manager

Soni Resources

Dover, NH • On-site

$135K/yr

Full-time

Re-posted 14 days ago


Job description

We are working with a growing organization to hire a Technical Account Manager who will support IT infrastructure environments for property management clients across the United States. This role blends Technical Account Management with Technical Project Management and is ideal for someone who enjoys owning client relationships while driving successful technical delivery.
Key Responsibilities
  • Act as the primary technical point of contact for multiple client accounts, primarily within property management
  • Build and maintain strong relationships with client technical and operational stakeholders
  • Lead recurring client meetings to review projects, timelines, priorities, and open items
  • Manage technical projects including onboardings, system changes, enhancements, and support initiatives
  • Coordinate offboarding, divestment, and transition activities as client portfolios change
  • Scope technical requirements, define deliverables, and support project planning and execution
  • Contribute to budget estimates, timelines, and client-facing proposals and quotes
  • Serve as a liaison between clients and internal technical, product, and operations teams

Qualifications & Experience
  • Experience in a Technical Account Manager, Technical Project Manager, or similar hybrid role
  • Strong technical aptitude with the ability to scope and communicate technical requirements clearly
  • Proven ability to manage multiple accounts and concurrent projects
  • Excellent written and verbal communication skills with confidence in client-facing interactions
  • Comfortable working remotely while remaining responsive and accountable

Preferred Experience
  • Exposure to property management, healthcare, or assisted living environments
  • Experience supporting geographically distributed, multi-site organizations
  • Background in project scoping, estimation, and quoting

Compensation: $100,000 to $120,000
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.

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About Soni Resources

Sourced by ZipRecruiter

Soni is a premier staffing & recruitment company that is disrupting the human capital management space. Headquartered in New York, Soni has presence in 23 markets across the United States. We support each professional relationship with a cutting-edge approach, industry-leading insights, and a human touch. We are trusted to help companies and individuals tackle their challenges and capture their greatest opportunities. We are minority-owned, and diversity & inclusion is in our DNA. We are committed to creating environments where people are empowered to be their authentic selves.

Company size

11 - 50 Employees

Headquarters location

New York, NY, US