Under the limited direction of the CAS Director, Academic Operations Support, and in coordination with the Department Chairperson, the Business Administrator II is responsible for the direction of ...
Under the limited direction of the CAS Director, Academic Operations Support, and in coordination with the Department Chairperson, the Business Administrator II is responsible for the direction of ...
Under the limited direction of the CAS Director, Academic Operations Support, and in coordination with the Department Chairperson, the Business Administrator II is responsible for the direction of ...
Under the limited direction of the CAS Director, Academic Operations Support, and in coordination with the Department Chairperson, the Business Administrator II is responsible for the direction of ...
Academic Program Coordinator
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... operations and resolve related issues. * Monitor student enrollment, academic progression, and performance data in collaboration with departmental leadership, Program Directors, and Academic Advisors ...
Academic Program Coordinator
Newark, DE · On-site
... operations and resolve related issues. * Monitor student enrollment, academic progression, and performance data in collaboration with departmental leadership, Program Directors, and Academic Advisors ...
... operations and resolve related issues. * Monitor student enrollment, academic progression, and performance data in collaboration with departmental leadership, Program Directors, and Academic Advisors ...
... operations and resolve related issues. * Monitor student enrollment, academic progression, and performance data in collaboration with departmental leadership, Program Directors, and Academic Advisors ...
Academic Advisor II
Newark, DE · On-site
$41K - $50K/yr
Academic Support Programming * Assist in the oversight of academic support operations within the ... the Associate Director of Career Readiness * Assist in the tracking and maintenance of ...
Academic Advisor II
Newark, DE · On-site
$41K - $50K/yr
Academic Support Programming * Assist in the oversight of academic support operations within the ... the Associate Director of Career Readiness * Assist in the tracking and maintenance of ...
Academic Advisor II
$41K - $50K/yr
Academic Support Programming * Assist in the oversight of academic support operations within the ... the Associate Director of Career Readiness * Assist in the tracking and maintenance of ...
Academic Advisor II
$41K - $50K/yr
Academic Support Programming * Assist in the oversight of academic support operations within the ... the Associate Director of Career Readiness * Assist in the tracking and maintenance of ...
Academic Support Coordinator, College of Agriculture & Natural Resources
Newark, DE · On-site
$21 - $24/hr
The primary responsibilities of this role involve working closely with our Associate Director of ... operations such as financial transactions. This is an excellent opportunity for an organized ...
Academic Support Coordinator, College of Agriculture & Natural Resources
Newark, DE · On-site
$21 - $24/hr
The primary responsibilities of this role involve working closely with our Associate Director of ... operations such as financial transactions. This is an excellent opportunity for an organized ...
The primary responsibilities of this role involve working closely with our Associate Director of ... operations such as financial transactions. This is an excellent opportunity for an organized ...
The primary responsibilities of this role involve working closely with our Associate Director of ... operations such as financial transactions. This is an excellent opportunity for an organized ...
Assistant Center Director
Middletown, DE · On-site
$18 - $20/hr
Responsibilities: * Assist the Center Director in day-to-day operations of the learning center ... Previous experience in education, tutoring, or academic program management preferred * Leadership ...
Quick apply
Assistant Center Director
Middletown, DE · On-site
$18 - $20/hr
Responsibilities: * Assist the Center Director in day-to-day operations of the learning center ... Previous experience in education, tutoring, or academic program management preferred * Leadership ...
Assistant Center Director
Middletown, DE · On-site
$18 - $20/hr
Responsibilities: * Assist the Center Director in day-to-day operations of the learning center ... Previous experience in education, tutoring, or academic program management preferred * Leadership ...
Quick apply
Assistant Center Director
Middletown, DE · On-site
$18 - $20/hr
Responsibilities: * Assist the Center Director in day-to-day operations of the learning center ... Previous experience in education, tutoring, or academic program management preferred * Leadership ...
... academic affairs, student affairs, advising, faculty leadership, and operational departments. 5. ... Direct development and monitoring of key student success performance indicators, including but not ...
... academic affairs, student affairs, advising, faculty leadership, and operational departments. 5. ... Direct development and monitoring of key student success performance indicators, including but not ...
... academic affairs, student affairs, advising, faculty leadership, and operational departments. 5. ... Direct development and monitoring of key student success performance indicators, including but not ...
... academic affairs, student affairs, advising, faculty leadership, and operational departments. 5. ... Direct development and monitoring of key student success performance indicators, including but not ...
Assistant Center Director
Middletown, DE · On-site
$18 - $20/hr
Responsibilities: * Assist the Center Director in day-to-day operations of the learning center ... Previous experience in education, tutoring, or academic program management preferred * Leadership ...
Quick apply
Assistant Center Director
Middletown, DE · On-site
$18 - $20/hr
Responsibilities: * Assist the Center Director in day-to-day operations of the learning center ... Previous experience in education, tutoring, or academic program management preferred * Leadership ...
This person is responsible for the clinical operations, including patient workflows and clinical ... A faculty appointment consistent with the level of academic achievement will be provided at the ...
This person is responsible for the clinical operations, including patient workflows and clinical ... A faculty appointment consistent with the level of academic achievement will be provided at the ...
This person is responsible for the clinical operations, including patient workflows and clinical ... A faculty appointment consistent with the level of academic achievement will be provided at the ...
This person is responsible for the clinical operations, including patient workflows and clinical ... A faculty appointment consistent with the level of academic achievement will be provided at the ...
... academics, health systems, free-standing cancer centers, and community oncology practices ... This role bridges clinical, economic, and operational execution to advance GSK goals in Oncology ...
... academics, health systems, free-standing cancer centers, and community oncology practices ... This role bridges clinical, economic, and operational execution to advance GSK goals in Oncology ...
... academics, health systems, free-standing cancer centers, and community oncology practices ... This role bridges clinical, economic, and operational execution to advance GSK goals in Oncology ...
... academics, health systems, free-standing cancer centers, and community oncology practices ... This role bridges clinical, economic, and operational execution to advance GSK goals in Oncology ...
Medical Director of Bone Marrow Transplant
Newark, DE · On-site
$387.36 - $639.03/hr
... and an academic environment that supports both clinical excellence and personal growth. We are ... Operational and Service Line leadership. * Manage the overall health of Bone Marrow Transplant in ...
Medical Director of Bone Marrow Transplant
Newark, DE · On-site
$387.36 - $639.03/hr
... and an academic environment that supports both clinical excellence and personal growth. We are ... Operational and Service Line leadership. * Manage the overall health of Bone Marrow Transplant in ...
The Senior Director partners closely with physician leaders, service line executives, operations ... a pediatric or academic medical center setting. * Minimum of 5 years of people leadership ...
The Senior Director partners closely with physician leaders, service line executives, operations ... a pediatric or academic medical center setting. * Minimum of 5 years of people leadership ...
The Senior Director partners closely with physician leaders, service line executives, operations ... a pediatric or academic medical center setting. * Minimum of 5 years of people leadership ...
The Senior Director partners closely with physician leaders, service line executives, operations ... a pediatric or academic medical center setting. * Minimum of 5 years of people leadership ...
Director Academic Operations information
What are the key skills and qualifications needed to thrive as a Director of Academic Operations, and why are they important?
What are the main challenges faced by a Director of Academic Operations in balancing administrative tasks with academic goals?
What is the difference between Director Academic Operations vs Academic Program Manager?
| Aspect | Director Academic Operations | Academic Program Manager |
|---|---|---|
| Credentials | Bachelor's or Master's degree; experience in education management | Bachelor's or Master's degree; project management experience |
| Work Environment | Oversees multiple departments, strategic planning | Manages specific academic programs, operational tasks |
| Employer & Industry | Educational institutions, universities, online education providers | Colleges, universities, educational organizations |
| Search & Comparison Intent | Understanding leadership roles in academic operations | Managing academic programs and day-to-day operations |
The main difference is that the Director Academic Operations holds a higher-level leadership role overseeing multiple departments and strategic initiatives, while the Academic Program Manager focuses on managing specific programs and operational tasks within the academic environment.
What does a Director of Academic Operations do?

Full-time
Posted 21 days ago
University Of Delaware rating
5.7
Based on 21 frontline employees who took The Breakroom Quiz
577th of 612 rated colleges and universities
Job description
Job no: 503344
College / VP Area: College of Arts & Sciences
Work type: Staff
Location: Newark, DE
Categories: Administrative Support, Full Time
Curious about the full value of working at UD? In addition to salary, our Total Rewards benefits and Compensation Estimator give you a clear view of the complete package.
PAY GRADE: 31E
CONTEXT OF THE JOB:
The College of Arts and Sciences (CAS) is the largest college at the University of Delaware, comprising 22 academic departments, 2 academic centers, and 37 interdisciplinary centers, programs, and institutes across the arts, humanities, social sciences, and natural sciences., CAS plays a central role in the University's academic mission, providing foundational coursework for all UD students and serving more than 8,400 undergraduate and graduate majors. CAS is home to over 520 full-time faculty who are nationally and internationally recognized scholars and innovative teachers. With annual sponsored research expenditures exceeding $40 million, the College supports significant interdisciplinary research and maintains outstanding teaching and research facilities. Supported by over 425 staff members and 45 postdoctoral fellows and researchers, CAS operates with annual expenditures of over $152 million and serves as a hub for interdisciplinary engagement, connecting the University with local, national, and global communities through research, creative activity, and public service.
Under the limited direction of the CAS Director, Academic Operations Support, and in coordination with the Department Chairperson, the Business Administrator II is responsible for the direction of the overall administrative operation of the assigned Department(s) and supports the mission and goals of the Department, College, and University. The Business Administrator II interacts and serves as liaison with faculty, students, College and University administrators, vendors, other educational institutions, alumni, and government agencies to exchange information and/or solve problems and other issues, and to advance departmental teaching, service, and research objectives.
MAJOR RESPONSIBILITIES:
- Manage the resources and operations of the Departments, including centers and programs, ensuring compliance with College and University policies and procedures.
- Partner with the Department Chairperson, Directors, and the Director, Academic Operations Support, to implement strategic operational objectives.
- Interpret and provide guidance regarding University policies and procedures for the Chair, Directors, the faculty, and departmental staff.
- Oversee operating and discretionary budgets in coordination with College Financial Operations staff. Assist with forecasting, provide variance commentary on budget/forecast vs. actuals, interpret financial reports, and manage internal documentation to assist the Chair, Directors, and faculty in fiscal matters related to departmental operations and discretionary funds as well as research and academic programs.
- Manage and facilitate a positive undergraduate and graduate university experience for students. Oversee and direct UDSIS scheduling for all Department classes for five terms per year. Ensure scheduling updates and changes related to classes, courses, rooms, times, space, instructors, and enrollments. Oversee the implementation of student registration requests, changes, and overrides in UDSIS for each term. Assist with and records graduate student Teaching Assistant assignments. Prepare numerous reports related to the department programs.
- Coordinate financial aspects of the Department's graduate and undergraduate program and work with College Financial Analysts to ensure proper contract and payment processing, including graduate academic and summer contracts and payments, tuition allocation, tuition discount pricing, and supplemental contracts for teaching.
- Work with the Department Chair, Directors, faculty, and College on undergraduate and graduate recruitment and enrollment initiatives and events, new student orientation, and convocation.
- Work with the College Faculty Administration Manager to ensure the accuracy of department faculty life cycle tracking to include Promotion and Tenure, Sabbaticals, Peer Reviews, and Performance Appraisals. Maintain academic faculty workload distributions for Promotion and Tenure reviews and Faculty Performance appraisals.
- Manage daily operations of the Department including:
- Oversee tasks related to procurement, budget and planning, human resources, sponsored activity, communications and events, facilities and IT issues with the Director, Academic Operations Support, and College functional teams.
- Ensure adherence to academic and administrative deadlines.
- Resolve complex organizational or procedural issues in a timely manner.
- Directly supervise all departmental administrative staff, ensuring that performance and contributions result in the efficient operation of the Department. Actively partner with College HR to support departmental research staff.
- Oversee the maintenance of the Labor Allocation Module (LAM) for faculty workload and effort commitment on research accounts and for staff and graduate students paid from research accounts, in coordination with College Sponsored Programs staff.
- Coordinate non-sponsored research summer payments for faculty.
- Prepare employment renewal letters and tracks time of term in the Department in coordination with the Faculty Administration Manager.
- Monitor and review monthly time sheets for all departmental non-exempt employees.
- Review all department charges and applies appropriate measures to correct any errors. Participate in audits of departmental operating and discretionary budgets as needed.
- Onboard new student workers, miscellaneous wage employees, and adjunct faculty members. Coordinates with College HR on new hire paperwork, Criminal Background Check requests, and separation paperwork. Orient the new employee to the Department and College and manage and records arrival dates in conjunction with the College Sponsored Programs staff.
- Work with College Facilities staff to resolve minor building issues, such as key requests and Fix Its.
- Coordinate with College IT staff to ensure that departmental computing needs are met for faculty and staff.
- Represent the Department with vendors, other educational institutions, alumni and government agencies.
- Present information on strategic planning, budget and financial forecasting, staffing needs and other departmental initiatives to the Department Chair and faculty.
- Participate in the development and implementation of special initiatives and projects.
- Attend department faculty meetings and College business administration meetings.
- Perform other job-related duties as assigned.
QUALIFICATIONS:
- Bachelor's degree in Business Administration or a related discipline and five years of job-related work experience, or an equivalent combination of education and experience.
- Knowledge and experience of financial reporting, administrative policies and procedures, contract and grant administration and human resources management.
- Thrives in a fast-paced environment and is excited to advance and share in the success of highly successful programs.
- Experience leading complex organizations and managing complex tasks.
- Demonstrated experience in leading teams, maximizing employee engagement and developing competencies of individual staff members
- Experience using management systems, relational databases, spreadsheets and word-processing software programs.
- Effective organizational skills are essential.
- Ability to interpret, adapt and apply guidelines and procedures.
- Ability to plan, organize, implement, evaluate and modify administrative support needs.
- Ability to gather and analyze statistical and financial data and generate ad-hoc reports.
- Ability to develop, plan, and implement new strategies and procedures, and be part of the College's continuous improvement plan and effectively share any new ideas with peers in other departments and College leadership.
- Ability to communicate effectively and interact well with people of all ages and diverse backgrounds.
Notice of Non-Discrimination and Equal Opportunity
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.
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