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Direct Management Jobs in Texas (NOW HIRING)

Front Office Support

Austin, TX · On-site

$14.50 - $18.75/hr

Answer and direct calls of multi-line phone system * Assist with inventory counts and store open and/or close * Type appraisals * Proficient computer skills * Prepare outgoing mail * Keep front desk ...

Customer Service Representative

Plano, TX · On-site

$15.50 - $21/hr

* Compile and distribute reporting direct management assigned established on a set schedule as well as on an ad hoc basis using all available data resources including but not limited to company ERP ...

New

Customer Service Representative

Plano, TX · On-site

$15.50 - $21/hr

* Compile and distribute reporting direct management assigned established on a set schedule as well as on an ad hoc basis using all available data resources including but not limited to company ERP ...

New

Plano, TX Duration: 6 Months Experience: 7-10 Years Description This role requires an experienced professional with the ability to work with direct management in a dynamic customer environment while ...

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Direct Management information

What is the difference between Direct Management vs Customer Service Representative?

AspectDirect ManagementCustomer Service Representative
Required CredentialsLeadership skills, management certifications often preferredHigh school diploma or equivalent, customer service training
Work EnvironmentSupervisory roles, team management, office or retail settingsCall centers, retail stores, online support
Employer & Industry UsageBusinesses across industries managing teamsCustomer support departments in various sectors
Common Search & ComparisonLeadership, team management, supervisionCustomer support, client interaction, communication skills

While both roles involve interaction with clients or teams, Direct Management focuses on overseeing teams and making strategic decisions, whereas Customer Service Representatives primarily handle customer inquiries and support. Understanding these differences helps job seekers identify the right career path based on skills and interests.

What are popular job titles related to Direct Management jobs in Texas?

For Direct Management jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Direct Management jobs?

Cities in Texas with the most Direct Management job openings:

Infographic showing various Direct Management job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Hybrid job distribution.

General Manager in Training

DIAMONDS DIRECT MANAGEMENT LLC

Dallas, TX • On-site

Full-time

Re-posted 8 days ago


Key responsibilities

  • Manage and support a team of employees in a new store setting.

  • Inspire, coach, and support the team while working alongside them on the sales floor.

  • Use leadership and creativity to drive market success and achieve business goals.


Job description

The Hardest Job You Will Ever LOVE!

We are looking for leaders that lead through inspiration, have an immense amount of positive energy, and are ready to take on a role that will take everything you’ve got, 100% of the time.

We will be honest; this role isn’t easy. We hire rhinos, and you will be managing a whole team of them for a brand new store! Our rhinos are very driven and passionate (hungry), know when it’s time to charge and time to learn (humble) and how to form genuine connections with their customers and teammates (smart/emotionally intelligent). These are very special people. They are our family. In order to lead this family successfully, they have to want to follow you.

So, what does that look like? You will be on the floor constantly. You will be inspiring, coaching, supporting your team, all while you are working alongside of them. You will be a sales master, a serious networker and humble enough to wear a rhino costume😊 Our point is that it’s not just about working long hours to help start up a new store, it’s about keeping a high level of energy and intensity while you are doing it. If you’re passionate about the jewelry industry and your customers, this won’t even seem like work to you, but you have to really want to WIN to be successful in this role.

For the last 25 years, Diamonds Direct has been a disrupter in the jewelry industry. In a time when most jewelry companies are facing declines, we continue to defy the odds and WIN!

What’s the upside?

  • We want you to treat running your location like it’s your business. So, we’re going to give you the freedom to use your creativity and leadership skills to WIN the market.
  • We have a culture you won’t find anywhere else. We are a family and we like to have FUN!
  • We have a very competitive compensation structure, designed to motivate those that are willing to work hard and exceed the goals we set. 
  • We have a great benefits package.

What it takes to lead a team with us:

  • Be Humble! There’s no room for egos here.
  • Be Hungry! Charge like a Rhino! Give it everything, 100% of the time.
  • Emotional Intelligence: We are a business driven by relationships. You have to be able to communicate with a diverse group of people and connect with them on a personal level.
  • Inspire! Leadership is about influencing a result, not simply managing.

What we’re looking for:

  • Jewelry Industry experience required
  • Track record of successful business outcomes
  • Leadership experience
  • Bachelor’s degree, three years of experience or a combination of both.