We hire rhinos, and you will be managing a whole team of them for a brand new store! Our rhinos are ... For the last 25 years, Diamonds Direct has been a disrupter in the jewelry industry. In a time when ...
We hire rhinos, and you will be managing a whole team of them for a brand new store! Our rhinos are ... For the last 25 years, Diamonds Direct has been a disrupter in the jewelry industry. In a time when ...
General Manager in Training
Houston, TX ยท On-site
We hire rhinos, and you will be managing a whole team of them for a brand new store! Our rhinos are ... For the last 25 years, Diamonds Direct has been a disrupter in the jewelry industry. In a time when ...
General Manager in Training
Houston, TX ยท On-site
We hire rhinos, and you will be managing a whole team of them for a brand new store! Our rhinos are ... For the last 25 years, Diamonds Direct has been a disrupter in the jewelry industry. In a time when ...
Front Office Support
$14.50 - $18.75/hr
Answer and direct calls of multi-line phone system * Assist with inventory counts and store open and/or close * Type appraisals * Proficient computer skills * Prepare outgoing mail * Keep front desk ...
Front Office Support
$14.50 - $18.75/hr
Answer and direct calls of multi-line phone system * Assist with inventory counts and store open and/or close * Type appraisals * Proficient computer skills * Prepare outgoing mail * Keep front desk ...
Front Office Receptionist
$13.25 - $17/hr
Answer and direct calls of multi-line phone system * Assist with inventory counts and store open and/or close * Type appraisals * Proficient computer skills * Prepare outgoing mail * Keep front desk ...
Front Office Receptionist
$13.25 - $17/hr
Answer and direct calls of multi-line phone system * Assist with inventory counts and store open and/or close * Type appraisals * Proficient computer skills * Prepare outgoing mail * Keep front desk ...
Front Office Receptionist
$14.25 - $18.25/hr
Answer and direct calls of multi-line phone system * Assist with inventory counts and store open and/or close * Type appraisals * Proficient computer skills * Prepare outgoing mail * Keep front desk ...
Front Office Receptionist
$14.25 - $18.25/hr
Answer and direct calls of multi-line phone system * Assist with inventory counts and store open and/or close * Type appraisals * Proficient computer skills * Prepare outgoing mail * Keep front desk ...
Front Office Support
$14 - $18/hr
Answer and direct calls of multi-line phone system * Assist with inventory counts and store open and/or close * Type appraisals * Proficient computer skills * Prepare outgoing mail * Keep front desk ...
Front Office Support
$14 - $18/hr
Answer and direct calls of multi-line phone system * Assist with inventory counts and store open and/or close * Type appraisals * Proficient computer skills * Prepare outgoing mail * Keep front desk ...
Take direction from regional managers and HQ to execute in-store promotional events * Be a thought leader amongst the in-store staff while communicating internal initiatives around culture ...
Take direction from regional managers and HQ to execute in-store promotional events * Be a thought leader amongst the in-store staff while communicating internal initiatives around culture ...
Summary This is not your typical Jewelry Sales Position. We don't bind you to a team goal before allowing you to access commission on what you sold. We don't have quotas. No push to sell warranties ...
Summary This is not your typical Jewelry Sales Position. We don't bind you to a team goal before allowing you to access commission on what you sold. We don't have quotas. No push to sell warranties ...
Summary This is not your typical Jewelry Sales Position. We don't bind you to a team goal before allowing you to access commission on what you sold. We don't have quotas. No push to sell warranties ...
Summary This is not your typical Jewelry Sales Position. We don't bind you to a team goal before allowing you to access commission on what you sold. We don't have quotas. No push to sell warranties ...
Summary This is not your typical Jewelry Sales Position. We don't bind you to a team goal before allowing you to access commission on what you sold. We don't have quotas. No push to sell warranties ...
Summary This is not your typical Jewelry Sales Position. We don't bind you to a team goal before allowing you to access commission on what you sold. We don't have quotas. No push to sell warranties ...
Summary ยท Must have experience working as a bench jeweler to be considered for this position** The Bench Jeweler serves as the craftsman that brings the customer's vision of their perfect piece of ...
Summary ยท Must have experience working as a bench jeweler to be considered for this position** The Bench Jeweler serves as the craftsman that brings the customer's vision of their perfect piece of ...
Technology and Communications Underwriter/Manager - Senior Vice President
Irving, TX ยท On-site
$144K - $216K/yr
In addition, this role will have direct management over a certain number of analyst and associates within the group, and will report directly into the Technology and Communications Underwriting Head ...
Technology and Communications Underwriter/Manager - Senior Vice President
Irving, TX ยท On-site
$144K - $216K/yr
In addition, this role will have direct management over a certain number of analyst and associates within the group, and will report directly into the Technology and Communications Underwriting Head ...
Assistant Sales Manager
Plano, TX ยท On-site
Plano, TX Duration: 6 Months Experience: 7-10 Years Description This role requires an experienced professional with the ability to work with direct management in a dynamic customer environment while ...
Quick apply
Assistant Sales Manager
Plano, TX ยท On-site
Plano, TX Duration: 6 Months Experience: 7-10 Years Description This role requires an experienced professional with the ability to work with direct management in a dynamic customer environment while ...
Responsible for the direct management and support of several service teams within a defined market segment. Ensures performance results across a variety of metrics and measures, including NPS, client ...
Responsible for the direct management and support of several service teams within a defined market segment. Ensures performance results across a variety of metrics and measures, including NPS, client ...
Responsible for the direct management and support of several service teams within a defined market segment. Ensures performance results across a variety of metrics and measures, including NPS, client ...
Responsible for the direct management and support of several service teams within a defined market segment. Ensures performance results across a variety of metrics and measures, including NPS, client ...
General Manager
Fort Worth, TX ยท On-site
Provide direct management of key functional managers insuring smooth operations at all times. * Attract patrons by developing and implementing marketing, advertising, public and community relations ...
General Manager
Fort Worth, TX ยท On-site
Provide direct management of key functional managers insuring smooth operations at all times. * Attract patrons by developing and implementing marketing, advertising, public and community relations ...
Direct management and analytical support for transportation distribution, to include HAZMAT, carrier selection/management and tracking analysis in support of daily operations. Assisting with customs ...
Direct management and analytical support for transportation distribution, to include HAZMAT, carrier selection/management and tracking analysis in support of daily operations. Assisting with customs ...
Direct management and analytical support for transportation distribution, to include HAZMAT, carrier selection/management and tracking analysis in support of daily operations. Assisting with customs ...
Quick apply
Direct management and analytical support for transportation distribution, to include HAZMAT, carrier selection/management and tracking analysis in support of daily operations. Assisting with customs ...
Direct management and analytical support for transportation distribution, to include HAZMAT, carrier selection/management and tracking analysis in support of daily operations. Assisting with customs ...
Direct management and analytical support for transportation distribution, to include HAZMAT, carrier selection/management and tracking analysis in support of daily operations. Assisting with customs ...
REVENUE CYCLE DIRECTOR
Harlingen, TX ยท On-site
Provides direct management of the Insurance Credentialing Department, Value Based Care Department, Billing Supervisor, and the Third-Party Billing and Collections Supervisor. All interaction with the ...
REVENUE CYCLE DIRECTOR
Harlingen, TX ยท On-site
Provides direct management of the Insurance Credentialing Department, Value Based Care Department, Billing Supervisor, and the Third-Party Billing and Collections Supervisor. All interaction with the ...
Direct Management information
What is the difference between Direct Management vs Customer Service Representative?
| Aspect | Direct Management | Customer Service Representative |
|---|---|---|
| Required Credentials | Leadership skills, management certifications often preferred | High school diploma or equivalent, customer service training |
| Work Environment | Supervisory roles, team management, office or retail settings | Call centers, retail stores, online support |
| Employer & Industry Usage | Businesses across industries managing teams | Customer support departments in various sectors |
| Common Search & Comparison | Leadership, team management, supervision | Customer support, client interaction, communication skills |
While both roles involve interaction with clients or teams, Direct Management focuses on overseeing teams and making strategic decisions, whereas Customer Service Representatives primarily handle customer inquiries and support. Understanding these differences helps job seekers identify the right career path based on skills and interests.
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Full-time
Posted 27 days ago
Job description
The Hardest Job You Will Ever LOVE!
We are looking for leaders that lead through inspiration, have an immense amount of positive energy, and are ready to take on a role that will take everything youโve got, 100% of the time.
We will be honest; this role isnโt easy. We hire rhinos, and you will be managing a whole team of them for a brand new store! Our rhinos are very driven and passionate (hungry), know when itโs time to charge and time to learn (humble) and how to form genuine connections with their customers and teammates (smart/emotionally intelligent). These are very special people. They are our family. In order to lead this family successfully, they have to want to follow you.
So, what does that look like? You will be on the floor constantly. You will be inspiring, coaching, supporting your team, all while you are working alongside of them. You will be a sales master, a serious networker and humble enough to wear a rhino costume๐ Our point is that itโs not just about working long hours to help start up a new store, itโs about keeping a high level of energy and intensity while you are doing it. If youโre passionate about the jewelry industry and your customers, this wonโt even seem like work to you, but you have to really want to WIN to be successful in this role.
For the last 25ย years, Diamonds Direct has been a disrupter in the jewelry industry. In a time when most jewelry companies are facing declines, we continue to defy the odds and WIN!
Whatโs the upside?
- We want you to treat running your location like itโs your business. So, weโre going to give you the freedom to use your creativity and leadership skills to WIN the market.
- We have a culture you wonโt find anywhere else. We are a family and we like to have FUN!
- We have a very competitive compensation structure, designed to motivate those that are willing to work hard and exceed the goals we set.ย
- We have a great benefits package.
What it takes to lead a team with us:
- Be Humble! Thereโs no room for egos here.
- Be Hungry! Charge like a Rhino! Give it everything, 100% of the time.
- Emotional Intelligence: We are a business driven by relationships. You have to be able to communicate with a diverse group of people and connect with them on a personal level.
- Inspire! Leadership is about influencing a result, not simply managing.
What weโre looking for:
- Jewelry Industry experience required
- Track record of successful business outcomes
- Leadership experience
- Bachelorโs degree, three years of experience or a combination of both.