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Direct Interactions Jobs (NOW HIRING)

US Government Jobs

Clinical Pharmacist

Indianapolis, IN · On-site

$113K - $135K/yr

The Clinical Pharmacist's primary responsibility is the utilization of evidence-based pharmaceutical care services through direct interactions with patients and providers as well as the safe ...

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$10

$19

$27

How much do direct interactions jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for direct interactions in the United States is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the direct interactions position?

To thrive in a Direct Interactions role, you need strong verbal communication, customer service expertise, and problem-solving skills, typically supported by previous call center or client-facing experience. Familiarity with CRM software, ticketing systems, and standard telecommunication tools is often required. Outstanding soft skills such as patience, active listening, and professionalism set top performers apart. These abilities are crucial for effectively resolving customer issues, maintaining high satisfaction, and contributing to a positive team environment.

What jobs allow you to interact with people?

Jobs that involve direct interactions with people include roles such as customer service representatives, sales associates, teachers, healthcare providers, hospitality staff, and social workers. These positions typically require strong communication skills and often involve working in team environments or with the public.

What is a direct interactions?

A Direct Interactions job typically involves providing remote customer service or support on behalf of various clients. These roles often include handling inbound calls, emails, or chats to assist customers with inquiries, troubleshooting, or account issues. Most positions are work-from-home and require a computer, internet access, and strong communication skills. Direct Interactions focuses on hiring agents who can deliver excellent customer experiences while working independently.

What are the common challenges faced in a direct interactions position?

In a Direct Interactions role, one of the main challenges is managing a high volume of customer inquiries while maintaining consistent quality and empathy. You may encounter difficult or frustrated customers, requiring strong conflict resolution skills and the ability to stay calm under pressure. The work often requires adapting quickly to new systems, procedures, or product updates, so continuous learning is essential. However, overcoming these challenges can also make the work rewarding, as you directly impact customer satisfaction and often have opportunities to develop valuable communication and technical skills.

More about Direct Interactions jobs
What cities are hiring for Direct Interactions jobs? Cities with the most Direct Interactions job openings:
What are the most commonly searched types of Direct Interactions jobs? The most popular types of Direct Interactions jobs are:
What states have the most Direct Interactions jobs? States with the most job openings for Direct Interactions jobs include:
What job categories do people searching Direct Interactions jobs look for? The top searched job categories for Direct Interactions jobs are:
Direct Interactions jobs near you
Infographic showing various Direct Interactions job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,995 per year, or $19.2 per hour.

Lead Direct Support Professional

Community Interactions

Swarthmore, PA • On-site

$14.75 - $18/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 18 days ago

Job description

Since 1971, Community Interactions, Inc., has been making a difference in the lives of others. We invite you to join our Team as the Lead Direct Support Professionals who support our Individuals with compassion and are genuinely caring people who want to make a difference. We have an immediate opening for our Southeastern Pennsylvania Residential Programs. We offer a work environment that values our employees and their needs.
We invite you to join our team of Therapeutic and Direct Support Professionals who support and mentor Adults with Intellectual, Developmental and Physical Disabilities. Candidates for this position must possess the ability to support clients in a safe and supported manner according to clinical recommendations and the Essential Lifestyle Plans. Our staff work in a supported and relaxed work environment that provides opportunity for advancement, work life balance and the ability to make a difference in the lives of others. This unique opportunity offers an opportunity to lead and train fellow DSPs and assist with the operational needs of our Delaware County Homes. This position is a hybrid of Direct Care and Administrative Support Duties. The Administrative duties include but are not limited to conducting house meetings, medication administration practicum observations, Onsite orientation for both new hires and transfers, financial audits and assisting the Team Facilitator and Program Manager with operational support for all residential programs as needed.
Community Interactions, Inc. offers:
  • Excellent Health, Dental and Supplemental Benefits Package for eligible employees
  • Competitive starting rates for full time positions
  • 401K Plan for eligible employees
  • Generous Paid Time Off Policy
  • Convenient locations to fit your needs
  • Paid Training Program
  • Quarterly and Annual Employee Recognition Programs

Our minimum requirements valid driver's license with a 3-year, good driving record. Excellent communication skills, high school diploma or its equivalent. Bachelor's Degree is preferred. Candidates must be able to physically assist individuals, have a high energy level to support our clients' activities, be able to persuade and redirect behavior. Excellent organization, communication and leadership skills a must. Administrative experience a plus. Two-four years of experience working with Adults with Intellectual Disabilities is preferred.
Interested candidates in this or other positions can apply online for employment opportunities. To review and apply for this or any of our open positions log onto ciinc.org/careers. Or you can email us at RECRUIT@ciinc.org
CI is a great place to work where we respect and value both our employees and the Individuals that we support.
Community Interactions, Inc. will soon celebrate a half century of providing support to Individuals with neurodivergent, physical and behavioral health challenges. If you are seeking the opportunity to work as a team, make a difference in the lives of others and an organization that offers the opportunity for advancement, who value their staff, our supported Individuals and celebrate their accomplishments, then Community Interactions, Inc. is the perfect opportunity for you.
Why Not Consider Joining Our Team!

Apply