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Direct Client Virtual Assistant Jobs in Springfield, MO

jmark

Client Relationship Manager II

Springfield, MO · On-site

... board of directors-and passed down to every employee in the company. From the first moment one ... * Assist in managing Agreement Renewal timelines and objectives to retain client base and drive ...

Group Benefit Services (GBS)

Be Seen First

Client Accounting Services Specialist

Springfield, MO · On-site

$19 - $22/hr

Generate & distribute various client account history reports * Assist & prepare various client ... Self-motivated and self-directed * Excellent time management skills; able to prioritize & handle ...

Brightli

Direct Support Professional (Caregiver)

Bolivar, MO · On-site

$13.25 - $17/hr

You will assist clients with daily tasks, promote their independence, and help them achieve their ... Communicate the client's progress with clients, families, and staff * Understand and follow the ...

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How much do direct client virtual assistant jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for direct client virtual assistant in Springfield, MO is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $24.90 per hour, depending on experience, location, and employer.

How does a Direct Client Virtual Assistant typically manage communication and collaboration with clients who work in different time zones?

As a Direct Client Virtual Assistant, managing communication across time zones is a common challenge. Most VAs use shared digital tools like project management platforms, cloud-based calendars, and messaging apps to stay organized and responsive. It's standard practice to establish overlapping 'core hours' for real-time communication and clarify expectations regarding response times. Regular check-ins and clear documentation help ensure tasks are completed smoothly, regardless of time differences. This approach fosters trust and reliable collaboration, even when working remotely for clients around the world.

What are Direct Client Virtual Assistants?

Direct Client Virtual Assistants are professionals who provide administrative, technical, or creative support to clients remotely, usually working directly for the client rather than through an agency. Their tasks may include scheduling, email management, research, data entry, and more, depending on the client’s needs. Working directly with clients allows Virtual Assistants to build stronger relationships and tailor their services to specific requirements. This role often requires excellent communication, organizational skills, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a Direct Client Virtual Assistant, and why are they important?

To thrive as a Direct Client Virtual Assistant, you need strong organizational abilities, excellent written and verbal communication, and proficiency in administrative tasks, often supported by experience or a relevant certification. Familiarity with tools like Google Workspace, Microsoft Office, project management platforms (e.g., Asana, Trello), and communication systems such as Slack or Zoom is typically required. Outstanding time management, problem-solving, and interpersonal skills help you stand out in supporting clients remotely. These skills ensure tasks are completed efficiently, client needs are met proactively, and professional relationships are maintained, which is vital for client satisfaction and long-term success.
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Direct Client Virtual Assistant jobs near you

Client Relationship Manager II

jmark

Springfield, MO • On-site

Full-time

Re-posted 8 days ago

Job description

JMARK is an IT managed services provider headquartered in Springfield, Missouri, with a second office in Tulsa, Oklahoma, and numerous full-time remote employees spread throughout the country. The reason JMARK is a "best" place to work can be summed up in one word: culture. Nurturing a respectful, supportive, dynamic, spirited culture among the more than 140 individuals that make up JMARK is a point of passion for CEO Thomas Douglas. It matters so much to him that every decision made regarding JMARK is run through the filter of how it will impact the culture at large-as well as every employee on an individual level.
This dedication to creating a positive environment has been instilled in every leader at any level-including the board of directors-and passed down to every employee in the company. From the first moment one walks in the door at JMARK, it is clear that this is a true family made up of teammates who care for one another, cheer each other on, and thrive on coming together to achieve greater things together than could ever be done alone. In fact, this feeling of fellowship is so strong that it transcends the distances between teammates working from home or in different locations. The words "People First" are in our slogan, and everything that happens at JMARK leads back to that phrase.
Award-winning Managed Service Provider seeking a motivated Client Relationship Manager II:
Do you speak Geek? Are you willing to be our clients Technology Sherpa? If so, consider joining our dynamic team at JMARK as a Client Relationship Manager (CRM II). Be prepared to play a crucial role in enhancing client experiences while ensuring alignment with our company's objectives using a People first Technology second approach.
As a CRM II, you will collaborate with internal stakeholders to deliver exceptional service, enhance client relationships, and drive revenue growth through strategic client engagements. This client-facing role requires adeptness in conducting face-to-face interactions with Board and C-level executives, facilitating Quarterly Business Reviews (QBRs), and managing your clients technology lifecycle effectively.
Odds are this job is not right for you. But, if you happen to possess the skills and personality traits we are looking for, this may very well be your dream job. Seriously.
But before we go further, We have a WARNING: We move very fast.
You also must be awesome at working with a kickass team, reliable, have a high level of initiative, and coordinate with other individuals in and out of our company. You need to operate at a high level, enjoy managing interruptions and unplanned disruptions while navigating through the schedule you've built for your day, and have impeccable written communication skills so that nothing falls through the cracks. You must be able to track your technical work and the value you've produced in a ticketing system along with keeping track of the time spent on each item. All that said, you must be the type of person that thrives in this fast-paced environment. To do that, we need you to be very organized, a clear thinker, and someone who works quickly and communicates well.
Duties and Responsibilities:
The Right Person:
  • Communicate and address technical needs within client environments to ensure 100% compliance with the JMARK Optimized Solution Stack (JOSS).
  • Collaborate with Solutions Architects and Core Service Teams to design solution architectures aligned with client goals.
  • Prepare and document QBRs, and schedule appointments with C-level contacts for quarterly reviews.
  • Ensure all client objectives are captured during QBRs and translated into actionable items, including service tickets, project escalations, and quote requests.
  • Manage commitments resulting from client interactions, including scheduling follow-up QBRs, managing quote creation, and completing thorough documentation.
  • Assist in managing Agreement Renewal timelines and objectives to retain client base and drive healthy revenue.
  • Cultivate trust-based relationships with clients to enhance JMARK's reputation for exceptional customer service.
  • Maintain professional appearance and be willing to travel throughout the sales territory.

Professional Development:
  • Participate in ongoing training and stay updated on industry trends.
  • Develop personal skills to work efficiently both independently and as part of the JMARK team.
  • Practice and integrate the Sandler selling methodology to drive consistent sales outcomes.

Skills and Qualifications:
  • Valid driver's license and proof of vehicle insurance.
  • Ability to work independently and as part of a team.
  • Exceptional written and oral communication skills.
  • Strong attention to detail and time management abilities.
  • Self-motivated with a passion for developing people.
  • High levels of self-accountability and enthusiasm for learning.
  • Two or more years of relevant experience preferred, or demonstrable competence in technical and/or client relationship management.
  • Experience supporting clients and vendors with a focus on value creation and retention.

Join us at JMARK and become an integral part of our team dedicated to delivering exceptional client service and driving sustainable growth. If you're ready to take your career to the next level, apply now!

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