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Direct Claims Jobs in Spring, TX (NOW HIRING)

Archgroup

AVP, Casualty Claims - Excess

Houston, TX · Hybrid

$170K - $195K/yr

Lead and direct Complex claims department leadership and personnel in achieving high standards of productivity, efficiency and alignment of organizational goals. Ensure compliance with all local ...

Archgroup

AVP, Casualty Claims - Excess

Houston, TX · Hybrid

$170K - $195K/yr

Lead and direct Complex claims department leadership and personnel in achieving high standards of productivity, efficiency and alignment of organizational goals. Ensure compliance with all local ...

Cna

Complex Claim Director - Mass Tort Unit

Houston, TX · On-site

Leads a team of Claims Consultants and Consulting Directors that are responsible for the handling of complex, high exposure mass tort and environmental claims, including social media addiction, PFAS ...

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Showing results 1-20

All JobsDirect Claims JobsDirect Claims Jobs in Spring, TX

Direct Claims information

See Spring, TX salary details

$27.1K

$57.5K

$80.1K

How much do direct claims jobs pay per year?

As of Jul 16, 2026, the average yearly pay for direct claims in Spring, TX is $57,495.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $67,200.00 per year, depending on experience, location, and employer.

What are direct claims?

Direct claims refer to insurance claims that are filed directly by the policyholder with their own insurance company, rather than going through a third party or the at-fault party's insurer. This process is common in situations like auto accidents, where the policyholder seeks compensation for damages or losses under their own policy. Direct claims help streamline the process, reduce delays, and ensure the policyholder receives prompt assistance and settlements. They are often associated with 'first-party' insurance coverage, such as collision, comprehensive, or health insurance claims.

What are some common challenges faced by professionals in Direct Claims roles, and how can they effectively manage these challenges?

Professionals in Direct Claims often face the challenge of balancing a high volume of claims with the need for thorough investigation and timely resolution. Managing customer expectations and handling sensitive situations, such as denied claims or complex cases, can also be demanding. Effective communication, strong organizational skills, and staying updated on policy guidelines are crucial for success. Building collaborative relationships with adjusters, underwriters, and other departments helps ensure accurate and efficient claims processing.

What are the key skills and qualifications needed to thrive as a Direct Claims Specialist, and why are they important?

To thrive as a Direct Claims Specialist, you need a solid understanding of insurance policies, claims processes, and relevant legal regulations, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes industry certifications like AIC or CPCU is typical. Exceptional attention to detail, problem-solving abilities, and strong communication skills set top performers apart in this role. These skills and qualifications ensure claims are processed accurately and efficiently, leading to customer satisfaction and minimized risk for the insurer.

What is the difference between Direct Claims vs Claims Adjuster?

AspectDirect ClaimsClaims Adjuster
CredentialsInsurance license, knowledge of policiesInsurance license, sometimes certifications like AIC or CPCU
Work EnvironmentCustomer service, office or remoteFieldwork, office, or remote
Employer & IndustryInsurance companies, agenciesInsurance companies, third-party administrators
Search & Comparison IntentUnderstanding direct claims handlingEvaluating claims adjustment roles

Direct Claims professionals primarily handle claims directly from policyholders, focusing on processing and resolving claims within the insurance company. Claims Adjusters evaluate, investigate, and settle claims, often working in the field or remotely. Both roles require insurance licensing, but Claims Adjusters may have additional certifications. While their work overlaps in claims processing, Direct Claims roles are more customer-facing, whereas Claims Adjusters focus on assessment and negotiation.

What are popular job titles related to Direct Claims jobs in Spring, TX? For Direct Claims jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Direct Claims jobs in Spring, TX look for? The top searched job categories for Direct Claims jobs in Spring, TX are:
What cities near Spring, TX are hiring for Direct Claims jobs? Cities near Spring, TX with the most Direct Claims job openings:
Direct Claims jobs near you

Management Liability Claims Counsel

Iatinsurancegroup

Houston, TX • On-site, Remote

$82K - $150K/yr

Full-time

Medical, Retirement, PTO

Re-posted yesterday

Job description

IAT has an immediate need for a Claims Counsel in our Management Liability Claims Unit that can be located in any of the IAT locations. This role is a true complex claims handling role that is tasked with managing all lines of Management Liability Claims under our Management liability policies. The ideal candidate for this role will have 3-7 years of experience as a claim professional with experience handling Management liability claims including, Employment Practices liability, Directors and Officers Liability, Fiduciary Liability, as well as Crime claims on a national basis.

This role works a hybrid schedule that requires working from the office Monday through Wednesday, with the option of working Thursday and Friday remotely.

While we prefer candidates to work from one of our IAT office locations, we are open to considering fully remote arrangements for the ideal candidate.

Responsibilities:

  • Responsible for handling Management Liability Claims (EPL, D&O, Fiduciary and Crime) for Private and Non-Profit businesses based on Claim Guidelines

  • Within authority limit, thoroughly analyze, investigate, negotiate and resolve all levels of severity claims

  • Selects, directs and manages defense counsel including approval of budgets

  • Develops litigation/file disposition strategy. Attends mediations, settlement conferences and trials

  • Verifies/analyzes applicable coverage for the reported claims

  • Follow operational policies and procedures, including compliance, regulatory and performance and customer service standards

  • Prepare reports, including Large Loss Reports, to management which accurately reflects loss development, potential/actual financial exposure, coverage issues, claim and recovery strategies

  • Establishes 24-hour contact and maintain appropriate contact with all involved stakeholders throughout the life of the claim file

  • Identifies and addresses recovery/contribution/SIU opportunities

  • Sets accurate/timely loss/expense reserves in compliance with Claim Guidelines.

  • Drafts correspondence, including but not limited to, coverage letters to stakeholders as required

  • Support business partners on an as needed basis on various claim and underwriting related issues and marketing meetings

  • Maintains resident/nonresident adjuster licenses as required

  • Perform other duties as needed

Qualifications:

Must-Have:

  • Juris Doctorate required

  • Properly licensed, registered or authorized, and in good standing, to practice law in the jurisdiction in which you will be working

  • 3-7 years management liability claim experience, including handling employment liability practices, directors & officers' liability and fiduciary liability coverages

  • Excellent coverage analysis skills with experience in drafting coverage position correspondence

  • Experience handling litigated files and direction of defense counsel a plus

  • Excellent negotiation skills

  • Must be willing to travel, average 1 day a month.

  • Claims Licensure as required by respective state(s)

  • CPCU and other insurance related studies are beneficial

  • Excellent oral and written communication skills

  • Ability to organize, multi-task and prioritize work

  • Excellent customer service and interpersonal skills

  • Ability to analyze data, utilize sound judgment to draw conclusion and make supported decisions

  • To qualify, applicants must be authorized to work in the United States and must note require, now or in the future, VISA sponsorship for employment purposes

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

Compensation:

Please note, the annual gross salary range associated with this posting is $82,960 - $150,000. The total compensation will include a base salary, performance-based bonus opportunities, 401(K) match, profit sharing opportunities and more. Actual salaries will vary based on factors such as a candidate qualifications, skills, competencies, and geographical location related to this specific role.

To view details of our full benefits, please visit https://www.iatinsurancegroup.com/careers/benefits

 

IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we're committed to driving and building an open and supportive culture for all. Our employees propel IAT forward - driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like:

  • 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
  • 7% 401(k) Company Match and additional Profit Sharing
  • Hybrid work environment
  • Numerous training and development opportunities to assist you in furthering your career
  • Healthcare and Wellness Programs
  • Opportunity to earn performance-based bonuses
  • College Loan Assistance Support Plan
  • Educational Assistance Program
  • Mentorship Program
  • Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

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