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Direct Claims Jobs in Spring, TX (NOW HIRING)

Investigate claims and review the insureds' materials, pleadings, and other relevant documents ... Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues

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Auto PD Claims Adjusters

Houston, TX ยท Remote

$55K - $75K/yr

Technical Skills: ยท Requires ability to negotiate claims and to direct litigation. ยท Must have interpersonal skills to handle sensitive and confidential situations and information. ยท Requires ...

AVP, Casualty Claims - Excess

Houston, TX ยท Hybrid

$170K - $195K/yr

Lead and direct Complex claims department leadership and personnel in achieving high standards of productivity, efficiency and alignment of organizational goals. Ensure compliance with all local ...

AVP, Casualty Claims - Excess

Houston, TX ยท Hybrid

$170K - $195K/yr

Lead and direct Complex claims department leadership and personnel in achieving high standards of productivity, efficiency and alignment of organizational goals. Ensure compliance with all local ...

Manages an inventory of highly complex commercial claims with large exposures that require a high ... Reporting Relationship Typically Director or above Skills, Knowledge & Abilities * Thorough ...

... claims processing function, proposing and implementing enhancements as needed. * Perform other miscellaneous duties and actively participate in projects as directed by the Manager. COMMUNICATION ...

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

Showing results 21-40

Direct Claims information

See Spring, TX salary details

$27.1K

$57.5K

$80.1K

How much do direct claims jobs pay per year?

As of Aug 6, 2026, the average yearly pay for direct claims in Spring, TX is $57,495.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $67,200.00 per year, depending on experience, location, and employer.

What is a direct claim?

Direct claims refer to insurance claims that are filed directly by the policyholder with their own insurance company, rather than going through a third party or the at-fault party's insurer. This process is common in situations like auto accidents, where the policyholder seeks compensation for damages or losses under their own policy. Direct claims help streamline the process, reduce delays, and ensure the policyholder receives prompt assistance and settlements. They are often associated with 'first-party' insurance coverage, such as collision, comprehensive, or health insurance claims.

Can you work remotely in direct claims jobs?

Many direct claims jobs offer remote work options, especially for roles involving claims processing, customer service, or administrative tasks. Employers may require familiarity with claims management software and good communication skills, and remote positions often involve standard office hours and secure internet connections.

Do I need a degree to be a direct claims specialist?

A degree is not typically required to become a direct claims specialist, but relevant experience, knowledge of insurance policies, and strong communication skills are important. Many employers provide on-the-job training and may prefer candidates with a high school diploma or equivalent. Certifications in insurance or claims processing can enhance job prospects.

What are some common challenges faced by professionals in direct claims roles, and how can they effectively manage these challenges?

Professionals in Direct Claims often face the challenge of balancing a high volume of claims with the need for thorough investigation and timely resolution. Managing customer expectations and handling sensitive situations, such as denied claims or complex cases, can also be demanding. Effective communication, strong organizational skills, and staying updated on policy guidelines are crucial for success. Building collaborative relationships with adjusters, underwriters, and other departments helps ensure accurate and efficient claims processing.

What are the key skills and qualifications needed to thrive as a direct claims specialist?

To thrive as a Direct Claims Specialist, you need a solid understanding of insurance policies, claims processes, and relevant legal regulations, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes industry certifications like AIC or CPCU is typical. Exceptional attention to detail, problem-solving abilities, and strong communication skills set top performers apart in this role. These skills and qualifications ensure claims are processed accurately and efficiently, leading to customer satisfaction and minimized risk for the insurer.

What is the difference between Direct Claims vs Claims Adjuster?

AspectDirect ClaimsClaims Adjuster
CredentialsInsurance license, knowledge of policiesInsurance license, sometimes certifications like AIC or CPCU
Work EnvironmentCustomer service, office or remoteFieldwork, office, or remote
Employer & IndustryInsurance companies, agenciesInsurance companies, third-party administrators
Search & Comparison IntentUnderstanding direct claims handlingEvaluating claims adjustment roles

Direct Claims professionals primarily handle claims directly from policyholders, focusing on processing and resolving claims within the insurance company. Claims Adjusters evaluate, investigate, and settle claims, often working in the field or remotely. Both roles require insurance licensing, but Claims Adjusters may have additional certifications. While their work overlaps in claims processing, Direct Claims roles are more customer-facing, whereas Claims Adjusters focus on assessment and negotiation.

What are popular job titles related to Direct Claims jobs in Spring, TX? For Direct Claims jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Direct Claims jobs in Spring, TX look for? The top searched job categories for Direct Claims jobs in Spring, TX are:
What cities near Spring, TX are hiring for Direct Claims jobs? Cities near Spring, TX with the most Direct Claims job openings:

Claims Examiner, General Liability

Archgroup

Houston, TX โ€ข Hybrid

$79K - $124K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Position Summary

Arch Insurance Group Inc., AIGI, has an opening with the Claims Division on the Mid Corp Casualty Team as a Claims Examiner, Casualty. In this role, the responsibilities include actively managing commercial general liability claims for medium severity, and general liability, as well as the associated excess and umbrella policies, in jurisdictions throughout the United States.

Responsibilities

  • Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis

  • Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care

  • Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposures

  • Maintain contact with any/all associated claims carrier(s)' claims staff, business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes as necessary

  • Investigate claims and review the insureds' materials, pleadings, and other relevant documents

  • Identify and review each jurisdiction's applicable statutes, rules, and case law

  • Review litigation materials including depositions and expert's reports

  • Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues

  • Retain counsel when necessary and direct counsel in accordance with resolution strategy

  • Analyze coverage, liability and damages for purposes of assessing and recommending reserves

  • Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves

  • Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter

  • Negotiate resolution of claims

  • Select and utilize structure brokers

  • Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims

Experience & Required Skills

  • Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines

  • Strong time management and organizational skills

  • Demonstrated ability to take part in active strategic discussions

  • Demonstrated ability to work well independently and in a team environment

  • Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word

  • Willing and able to travel 10%

Education

  • Bachelor's degree required.

  • Three to five (3-5) years of working experiencewith a primary and or excess carrier supporting commercial accounts for Casualty claims; with Casualty and Construction a plus

  • Proper & active adjuster licensing in all applicable states

#LI-SW1

#LI-HYBRID

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

Atlanta: $61,900 - $96,100/year
Philadelphia/Hartford: $71,900 - $111,700/year
For Morristown/JC/NYC/Long Island: $79,900 - $124,000/year

  • Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

  • Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you.If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.

14400 Arch Insurance Group Inc.