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Direct Care Manager Jobs in Silver Spring, MD (NOW HIRING)

Maryland Physicians Care

Manager, Care Manager

Linthicum, MD · On-site +1

$106K - $117K/yr

About Maryland Care Management, Inc. (MCMI) Maryland Care Management, Inc. (MCMI) manages Maryland ... Collaborate with the Director of CM on development of annual budget and operates within approved ...

OUR HOUSE INC

Direct Care Staff

Brookeville, MD

$19 - $21/hr

The role serves as a trusted leader to the youth and an advisor to management by promoting fairness ... The Direct Care Staff Member has the following responsibilities: * Supervise the Trainees in their ...

OUR HOUSE INC

Direct Care Staff

Brookeville, MD

$19 - $21/hr

The role serves as a trusted leader to the youth and an advisor to management by promoting fairness ... The Direct Care Staff Member has the following responsibilities: * Supervise the Trainees in their ...

OUR HOUSE INC

Direct Care Staff

Brookeville, MD · On-site

$19 - $21/hr

The role serves as a trusted leader to the youth and an advisor to management by promoting fairness ... The Direct Care Staff Member has the following responsibilities: * Supervise the Trainees in their ...

Corewood Care

Aging Life Care Manager

Chevy Chase, MD · On-site

$65/hr

Develop a care management (CM) "Plan of Care" in conjunction with Director of Care Management and the client/family. * Create a "Recommendations Report" based on the client assessment, clients needs ...

Heartland Hospice

Patient Care Manager

Fairfax, VA · On-site

Reporting directly to the Executive Director or Administrator, you will oversee patient care ... Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits-making ...

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All JobsDirect Care JobsDirect Care Manager JobsDirect Care Manager Jobs in Silver Spring, MD

Direct Care Manager information

See Silver Spring, MD salary details

$26.9K

$58.3K

$103.9K

How much do direct care manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for direct care manager in Silver Spring, MD is $58,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $66,200.00 per year, depending on experience, location, and employer.

What is the difference between Direct Care Manager vs Direct Support Professional?

AspectDirect Care ManagerDirect Support Professional
CredentialsHigh school diploma or equivalent; some roles may require certifications in CPR, first aid, or behavioral managementHigh school diploma or equivalent; certifications like CPR and first aid are common
Work EnvironmentSupervisory role overseeing direct support staff in healthcare or community settingsProviding direct care to individuals with disabilities or chronic conditions in homes or community settings
Employer & IndustryHealthcare facilities, community agencies, residential programsResidential homes, community agencies, support organizations

The main difference is that a Direct Care Manager supervises and coordinates care staff, while a Direct Support Professional provides direct assistance to clients. The roles often overlap in settings and required certifications, but the manager focuses on oversight and program management, whereas the support professional delivers hands-on care.

What are the key skills and qualifications needed to thrive as a Direct Care Manager, and why are they important?

To thrive as a Direct Care Manager, you need a background in healthcare or social services, leadership experience, and a relevant degree such as in nursing, social work, or health administration. Familiarity with care management software, electronic health records (EHRs), and regulatory compliance certifications like CPR or First Aid are typically required. Strong interpersonal communication, problem-solving, and organizational skills are crucial for managing staff and ensuring high-quality client care. These skills and qualifications are essential for ensuring smooth operations, regulatory compliance, and positive outcomes for both clients and care teams.

What are Direct Care Managers?

Direct Care Managers are professionals responsible for overseeing the delivery of care and support services in settings such as group homes, assisted living facilities, or community-based programs. They supervise direct care staff, coordinate care plans, ensure compliance with regulations, and maintain a high standard of service for clients or residents. Their duties often include hiring and training staff, managing schedules, monitoring quality of care, and serving as a liaison between families, staff, and healthcare professionals.

What are some common challenges a Direct Care Manager faces when overseeing a team, and how can these be addressed?

Direct Care Managers often encounter challenges such as balancing administrative duties with hands-on support, managing staff turnover, and ensuring consistent quality of care. Navigating these issues requires strong communication skills, effective delegation, and regular staff training. Building a supportive team environment and maintaining open lines of communication with both staff and clients can help address these challenges and promote a positive care setting.
What are the most commonly searched types of Direct Care jobs in Silver Spring, MD? The most popular types of Direct Care jobs in Silver Spring, MD are:
What job categories do people searching Direct Care Manager jobs in Silver Spring, MD look for? The top searched job categories for Direct Care Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Direct Care Manager jobs? Cities near Silver Spring, MD with the most Direct Care Manager job openings:
Direct Care Manager jobs near you

Manager, Care Manager

Maryland Care Management Inc

Linthicum, MD

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Description

Summary/Position Objectives:

This position is responsible for oversight of the planning, development, implementation, and evaluation of Care Management (CM) programs. The Manager of CM is responsible for ensuring staff follow the care management process as defined by improving coordination, continuity, accessibility, and appropriate utilization of healthcare services and community resources for high-risk and special needs members, improving health outcomes and engagement in health seeking behaviors. 


About Maryland Care Management, Inc. (MCMI)

Maryland Care Management, Inc. (MCMI) manages Maryland Physician Care's (MPC) statewide provider network of hospitals and physicians. Maryland Physicians Care has been providing services to the HealthChoice Medicaid populations since 1996, and we are proud of our footprint in the community. With over 230,000 members, MPC consistently has been one of MD's largest Medicaid-managed care organizations.


Why join us?

MCMI recognizes the importance of flexibility and offers multiple work arrangements. Along with competitive pay, we offer excellent benefits (medical, dental, and vision plans, 100% employer Term Life Insurance, Short and Long-Term Disability, 401k Employer Match up to 4%) as well as 20 days of PTO, and tuition assistance/professional development plans. 

Your future colleagues at MCMI are welcoming, friendly, and eager to help each other succeed. We are committed to Diversity, Equity, and Inclusion, providing organizational-wide social opportunities, and constantly improving our ongoing efforts to positively impact our members' lives.


What You'll Do: 

  • Provide oversight of care management programs.
  • Responsible for recruitment and selection of appropriate staff and prepares for timely employee performance evaluations.
  • Promote individual and team development and provide performance management, when necessary.
  • Prepare reports on key indicators and activities for committees and senior management.
  • Collaborate with the Director of CM on development of annual budget and operates within approved budget.
  • Collaborate with interdisciplinary teams to support staff in coordination of care activities.
  • Serves as a resource for health plan information and helps to integrate care management functions throughout the health plan.
  • Assists in the annual development of measurable goals for care management programs based on data from outcomes reports, quality indicators, regulatory agencies, and health plan initiatives and priorities.
  • Implement ongoing development and education of care management staff.
  • Ensures that program integrity and regulatory requirements are met in conjunction with the Director of CM.
  • Other duties as assigned. 

Secondary Functions:

  • Communicates regularly with employees through staff meetings to share company, health plan, and department information appropriate to their job function.
  • Maintains and promotes patient confidentiality and adheres to HIPAA regulations.
  • Responsible for development, implementation, and annual review of care management policies and desktops.

Requirements

Knowledge and Skills:

  • Demonstrated skills for presentations and training before small and large groups.
  • Knowledge of local health care delivery system.
  • Strong problem solving, organizational, and time management skills with the ability to work in a fast-paced environment.
  • The ability to successfully utilize Microsoft Office suite and common computer and office hardware is necessary.

Education and Work Experience:

  • Current state RN license required. 
  • Bachelor of Science in Nursing (BSN) preferred.
  • Minimum of two years of management/supervisory experience required. 
  • Minimum of three years of care management experience required.
  • CCM Certification preferred.
  • Managed Care experience is preferred.

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