Direct daily activities of the account management team. * Customer Service :Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Direct daily activities of the account management team. * Customer Service :Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management
Account Executive
Springfield, MO · Remote
$184K - $248K/yr
This is a field sales position and reports to a Regional Manager - Prenatal. Responsibilities ... Increasing utilization of UNITY Fetal Risk Screen and driving market development through direct ...
Account Executive
Springfield, MO · Remote
$184K - $248K/yr
This is a field sales position and reports to a Regional Manager - Prenatal. Responsibilities ... Increasing utilization of UNITY Fetal Risk Screen and driving market development through direct ...
National Account Director
Springfield, MO · On-site
... accounts. Qualifications: * Sales executive with five or more years of sales and territory ... management experience or dealer direct selling. * Excellent verbal and written skills. * Strong ...
National Account Director
Springfield, MO · On-site
... accounts. Qualifications: * Sales executive with five or more years of sales and territory ... management experience or dealer direct selling. * Excellent verbal and written skills. * Strong ...
Employee Benefits Account Coordinator
$16.75 - $22/hr
Assists in marketing of accounts as directed by account managers * Assists with the preparation of reports, proposals and other presentation materials * Audits billing statements for accuracy on ...
Employee Benefits Account Coordinator
$16.75 - $22/hr
Assists in marketing of accounts as directed by account managers * Assists with the preparation of reports, proposals and other presentation materials * Audits billing statements for accuracy on ...
Employee Benefits Account Coordinator
Springfield, MO · On-site
$16.75 - $22/hr
Assists in marketing of accounts as directed by account managers * Assists with the preparation of reports, proposals and other presentation materials * Audits billing statements for accuracy on ...
Employee Benefits Account Coordinator
Springfield, MO · On-site
$16.75 - $22/hr
Assists in marketing of accounts as directed by account managers * Assists with the preparation of reports, proposals and other presentation materials * Audits billing statements for accuracy on ...
Managed Account Coordinator
Springfield, MO · On-site
$17 - $22.25/hr
Perform route cause analysis as directed by the Account Administrator. Research and resolve customer billing issues Coordinate post-entry activities on the customer's behalf Manage the entry ...
Managed Account Coordinator
Springfield, MO · On-site
$17 - $22.25/hr
Perform route cause analysis as directed by the Account Administrator. Research and resolve customer billing issues Coordinate post-entry activities on the customer's behalf Manage the entry ...
... directors, or community leaders - who thrives on opening doors and closing deals. If you love the ... No backend admin, no long-term account management. Just pure relationship-driven sales with people ...
... directors, or community leaders - who thrives on opening doors and closing deals. If you love the ... No backend admin, no long-term account management. Just pure relationship-driven sales with people ...
Manage, train and motivate all team members to achieve objectives established in DMP's strategic plan. * Each national account team member is exceeding their sales baselines and sales goals. * Each ...
Manage, train and motivate all team members to achieve objectives established in DMP's strategic plan. * Each national account team member is exceeding their sales baselines and sales goals. * Each ...
Sales Development Representative
Springfield, MO · On-site
$121K/yr
Collaborate with Account Managers and Directors to support territory planning and workforce strategy. * Generate, document and track all leads generated and perform outreach to targeted customers Let ...
Sales Development Representative
Springfield, MO · On-site
$121K/yr
Collaborate with Account Managers and Directors to support territory planning and workforce strategy. * Generate, document and track all leads generated and perform outreach to targeted customers Let ...
Collaborate with Account Managers and Directors to support territory planning and workforce strategy. * Generate, document and track all leads generated and perform outreach to targeted customers Let ...
Collaborate with Account Managers and Directors to support territory planning and workforce strategy. * Generate, document and track all leads generated and perform outreach to targeted customers Let ...
... directors, or community leaders - who thrives on opening doors and closing deals. If you love the ... No backend admin, no long-term account management. Just pure relationship-driven sales with people ...
... directors, or community leaders - who thrives on opening doors and closing deals. If you love the ... No backend admin, no long-term account management. Just pure relationship-driven sales with people ...
Description The Sales & Advertising Director drives revenue growth while ensuring exceptional ... Ensure consistent pipeline growth across the team Client Services & Account Management * Own the ...
Description The Sales & Advertising Director drives revenue growth while ensuring exceptional ... Ensure consistent pipeline growth across the team Client Services & Account Management * Own the ...
Unarmed Security Officer
Springfield, MO · On-site
$14.50 - $17.25/hr
This position is under the direct supervision of the Account Manager or Branch Manager and is responsible for protection, safeguarding, and security of assets, personnel, customers and visitors to ...
Unarmed Security Officer
Springfield, MO · On-site
$14.50 - $17.25/hr
This position is under the direct supervision of the Account Manager or Branch Manager and is responsible for protection, safeguarding, and security of assets, personnel, customers and visitors to ...
Unarmed Security Officer
Springfield, MO · On-site
$14.50 - $17.25/hr
This position is under the direct supervision of the Account Manager or Branch Manager and is responsible for protection, safeguarding, and security of assets, personnel, customers and visitors to ...
Unarmed Security Officer
Springfield, MO · On-site
$14.50 - $17.25/hr
This position is under the direct supervision of the Account Manager or Branch Manager and is responsible for protection, safeguarding, and security of assets, personnel, customers and visitors to ...
Unarmed Security Officer
$14.50 - $17.25/hr
This position is under the direct supervision of the Account Manager or Branch Manager and is responsible for protection, safeguarding, and security of assets, personnel, customers and visitors to ...
Unarmed Security Officer
$14.50 - $17.25/hr
This position is under the direct supervision of the Account Manager or Branch Manager and is responsible for protection, safeguarding, and security of assets, personnel, customers and visitors to ...
Business Account Executive
$35K - $71K/yr
... direct result of our powerful culture of growth and innovation. As we continue to grow, so do our ... Responsible for obtaining new and managing existing Video, HSD, and Phone Business accounts as well ...
Business Account Executive
$35K - $71K/yr
... direct result of our powerful culture of growth and innovation. As we continue to grow, so do our ... Responsible for obtaining new and managing existing Video, HSD, and Phone Business accounts as well ...
Business Account Executive
Springfield, MO · On-site
$50K/yr
... direct result of our powerful culture of growth and innovation. As we continue to grow, so do our ... Responsible for obtaining new and managing existing Video, HSD, and Phone Business accounts as well ...
Business Account Executive
Springfield, MO · On-site
$50K/yr
... direct result of our powerful culture of growth and innovation. As we continue to grow, so do our ... Responsible for obtaining new and managing existing Video, HSD, and Phone Business accounts as well ...
Account Executive
Springfield, MO · On-site
Expanding and managing a robust client database within your assigned territory to ensure consistent ... No direct reports WHO WE ARE Mobile Communications America, Inc. (MCA) provides wireless ...
Account Executive
Springfield, MO · On-site
Expanding and managing a robust client database within your assigned territory to ensure consistent ... No direct reports WHO WE ARE Mobile Communications America, Inc. (MCA) provides wireless ...
Direct Account Manager information
See Springfield, MO salary details
$26.8K - $33.2K
5% of jobs
$33.2K - $39.5K
11% of jobs
$43.3K is the 25th percentile. Wages below this are outliers.
$39.5K - $45.8K
15% of jobs
$45.8K - $52.1K
14% of jobs
The median wage is $54.6K / yr.
$52.1K - $58.5K
14% of jobs
$58.5K - $64.8K
12% of jobs
$68.3K is the 75th percentile. Wages above this are outliers.
$64.8K - $71.1K
9% of jobs
$71.1K - $77.4K
7% of jobs
$77.4K - $83.8K
6% of jobs
$83.8K - $90.1K
4% of jobs
$90.1K - $96.4K
3% of jobs
$26.8K
$59.9K
$96.4K
How much do direct account manager jobs pay per year?
How does a Direct Account Manager typically collaborate with other departments to meet client needs?
What is the average salary for an account manager?
What job makes $10,000 a month without a degree?
What are the key skills and qualifications needed to thrive as a Direct Account Manager, and why are they important?
What jobs in the US pay 300,000 a year?
What jobs pay $2000 a day?
What does a Direct Account Manager do?
What is the difference between Direct Account Manager vs Customer Success Manager?
| Aspect | Direct Account Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Managing client accounts, sales, and revenue growth | Ensuring customer satisfaction and product adoption |
| Work Environment | Sales-driven, client-facing, often in B2B settings | Support-oriented, collaborative, often in SaaS or tech industries |
| Required Credentials | Sales experience, communication skills, sometimes sales certifications | Customer service skills, product knowledge, often certifications in customer success |
While both roles involve client interaction, the Direct Account Manager primarily focuses on sales and revenue growth, whereas the Customer Success Manager emphasizes customer retention and satisfaction. Understanding these differences helps organizations assign the right responsibilities and professionals for client success.

Account Manager - Commercial Lines (Eastern or Central Time Zone)
Insurance Office of AmericaSpringfield, MO
$70K - $90K/yr
Full-time
Medical, Retirement
Posted 24 days ago
Insurance Office Of America rating
8.6
Based on 5 frontline employees who took The Breakroom Quiz
74th of 261 rated insurance
Job description
Job Description:
Title: Account Manager - Commercial Lines
Fully Remote:applicants in Eastern or Central Time Zones
Supporting: Shared Services - provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Requirement:construction / contractor experience, active P&C license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations
About the Role:Manage an assignedbook of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Key Responsibilities:
Technical Competence:Maintaintechnical competence and industryexpertise.
Team Leadership:Direct daily activities of the account management team.
Customer Service:Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Policy Management:Manage policy expirations and renewals.
Renewal Process:Conduct client research, prepare submissions, negotiate coverages, and present proposals.
Accounts Receivable: Monitor reports andtake actionon delinquent accounts, collecting outstanding balances.
System Maintenance:Maintainagency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring:Monitor andmaintainactivity/suspense to ensuretimelycompletion.
Communication:Maintainfrequent, transparent communication with the account teamregardingworkload status and any issues.
Service Excellence:Deliver excellent service, proactivelyanticipateneeds, and respond quickly to service requests.
Policy Compliance:Stay updated on company policies and procedures.
Continuous Improvement:Seekand adopt best practices to improve individual and team performance.
Champion IOA Values:Demonstrateintegrity and leadership.
Ideal CandidateQualifications:
5 years of account management experience
Thorough knowledge of insurance brokerage and client needs
Required active licensing; professional designation (CIC or equivalent) preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service,communication,multitasking, and organizational skills
Proficiencyin MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect(Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $70,000.00 to $90,000.00 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Insurance Office of America
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Longwood, FL, US
Year founded
1988