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Direct Access Representative Jobs (NOW HIRING)

Insight

Patient Access Representative

Dearborn, MI

$16 - $20.25/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with ... Perform insurance verification as needed and directed * Answer phone calls in a friendly and ...

Insight

Patient Access Representative

Dearborn, MI

$16 - $20.25/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with ... Perform insurance verification as needed and directed * Answer phone calls in a friendly and ...

Insight

Patient Access Representative

Dearborn, MI · On-site

$16 - $20.25/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with ... Perform insurance verification as needed and directed * Answer phone calls in a friendly and ...

VBeyond

Patient Access Representative

Watertown, SD

$16.50 - $21/hr

Patient Access Representative Type: Contract Location: Watertown, SD We have partnered with an in ... directing calls to appropriate departments or personnel. * Maintains and updates the hospital ...

CareSTL Health

Patient Access Representative

Saint Louis, MO

$16.75 - $21.50/hr

Patient Access Representative REPORTS TO: Patient Access Manager CLASSIFICATION: Non-Exempt CareSTL ... OTHER DUTIES: • Ability to work with minimal direct supervision • Insurance Verification • ...

Conway Regional

Patient Access Rep I ED

Conway, AR · On-site

$13.75 - $17.50/hr

... Director of Human Resources. Qualifications: * High School Diploma or equivalent. * Previous work experience as a Patient Access Representative or equivalent experience/training in date entry ...

CareSTL Health

Patient Access Representative

Saint Louis, MO

$16.75 - $21.25/hr

Patient Access Representative REPORTS TO: Patient Access Manager CLASSIFICATION: Non-Exempt CareSTL ... OTHER DUTIES: • Ability to work with minimal direct supervision • Insurance Verification • ...

CareSTL Health

Patient Access Representative

Saint Louis, MO · On-site

$16.75 - $21.25/hr

Patient Access Representative REPORTS TO: Patient Access Manager CLASSIFICATION: Non-Exempt CareSTL ... OTHER DUTIES: • Ability to work with minimal direct supervision • Insurance Verification • ...

Insight

Patient Access Representative

Flint, MI · On-site

$16.75 - $21.50/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with ... Perform insurance verification as needed and directed * Answer phone calls in a friendly and ...

Central Health

Patient Access Representative

Austin, TX

$17 - $21.75/hr

Patient Access Representative The Patient Access Representative is responsible for professionally ... As directed, schedule patient appointments accurately and efficiently utilizing the computer system.

Crouse Hospital

Patient Access Representative

Syracuse, NY · On-site

$19.50 - $30.93/hr

Proficiently manages and coordinates incoming requests for patient scheduling, as directed by department leadership. Patient Access Representative Requirements: * High school diploma or equivalent.

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Direct Access Representative information

What is the difference between Direct Access Representative vs Customer Service Representative?

AspectDirect Access RepresentativeCustomer Service Representative
CredentialsHigh school diploma; industry-specific trainingHigh school diploma; customer service skills
Work EnvironmentHealthcare or insurance settings, often in call centers or officesRetail, call centers, or office environments across various industries
Employer & Industry UsageHealthcare providers, insurance companies, government agenciesBroadly used across retail, telecom, banking, and service sectors

Both roles involve assisting customers, but Direct Access Representatives typically work in healthcare or insurance settings with specialized knowledge, while Customer Service Representatives serve a wider range of industries with general customer support skills.

Infographic showing various Direct Access Representative job openings in the United States as of May 2026, with employment types broken down into 72% Full Time, 17% Part Time, and 11% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.
Patient Access Representative

Patient Access Representative

Insight

Dearborn, MI

$16 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

Insight Institute of Neuroscience amp; Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties “under one roof” Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None!
Job Summary:
Our meticulous and empathetic Patient Access Representative works in our Multi-Specialty facility to help provide patient care second to none!. The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access Representative is cross-trained in all clinical administrative processes, therefore the Patient Access Representative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR. The Patient Access Representative is required to maintain patient confidentiality at all times. Top candidates for this role demonstrate superior customer service skills focusing on patient/customer satisfaction.
Benefits for our Full Time Team Members:
  • Comprehensive health, dental, and vision insurance coverage
  • Paid time off, including vacation, holidays, and sick leave
  • 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute
  • Short amp; Long Disability, and Life Term insurance, complementary of Full Time Employment
  • Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD amp;D, etc.
Duties:
  • Travel Position
  • Greets and interacts with patients in a friendly and polite manner
  • Provides solutions for customers; troubleshoots as needed
  • Perform data entry through Electronic Medical Record system.
  • Maintain medical records and patient confidentiality
  • Perform insurance verification as needed and directed
  • Answer phone calls in a friendly and helpful manner
  • Register patients and schedule appointments as directed
  • Ability to multitask and move between responsibilities in fluid manner
  • Adheres to departments standards and PolicyStat policies
  • Other duties as assigned
Qualifications:
  • Able to provide eligibility for employment for any U.S. employer
  • High school diploma or general education degree (GED) required
  • Associate’s or Bachelor’s Degree in Business or related field desired
  • 6 months of relevant customer service experience preferred
  • Previous experience performing insurance verification is a plus
  • Ability to maintain a high level of confidentiality and professionalism at all times
  • Detailed oriented, conscientious and committed to precision in work results
  • Ability to relate to and work effectively with a wonderfully diverse populace
  • Exceptional phone and interpersonal skills
  • Proficiency with computers, preferably strong typing and desktop navigational skills
  • Ability to multitask and move between responsibilities in fluid manner
  • Ability to independently problem solve
  • Great data entry skills
  • Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards
  • Friendly, empathetic amp; respectful
  • Reliable in work results, timeliness amp; attendance
  • Able to work in a fast-paced, and stressful environment while maintaining positive energy
  • Able to work under pressure and in situations that benefit from patience, tact, stamina and endurance
  • Committed to contributing to a positive environment, even in rapidly changing circumstances
  • Is aware of standards and performs in accordance with them
Insight is an equal opportunity employer and values workplace diversity!

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