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About the job:
Engagement Manager - Marketing Technology & Digital Commerce
Sogeti USA - a part of CapGemini is seeking an experienced Engagement Manager to lead one of our largest and most strategic retail digital transformation programs. This individual will serve as the onsite leader for a multi-year Marketing Technology implementation, partnering closely with client executives, Adobe, and Sogeti USA/Capgemini leadership.
This role requires a seasoned consulting professional with deep Marketing Technology (MarTech), Digital Commerce, and Retail industry experience. The Engagement Manager will be responsible for executive stakeholder management, delivery leadership, program governance, commercial oversight, and cross-functional coordination across multiple implementation workstreams.
This is not a traditional project management role. We are looking for someone who understands modern digital marketing platforms, customer experience, ecommerce, content management, and enterprise digital transformation.
Daily onsite presence is required.
Required Experience
Candidates must have:

• 10+ years of Engagement Management experience.
• 7+ years managing enterprise digital transformation programs.
• Proven experience leading Marketing Technology implementations.
• Proven experience leading Digital Commerce or Ecommerce transformation initiatives.
• Strong Retail industry experience.
• Experience working directly with executive business stakeholders.
• Experience managing global delivery teams.
• Experience managing multi-million-dollar enterprise programs.
• Strong commercial and financial management experience.
• Experience coordinating multiple vendors and strategic partners.

Mandatory Domain Expertise
Candidates should possess strong experience in several of the following areas:

• Marketing Technology
• Adobe Experience Cloud
• Adobe Experience Manager (AEM)
• Adobe Workfront
• Adobe Journey Optimizer
• Adobe Real-Time CDP
• Adobe Analytics
• Customer Data Platforms
• Marketing Automation
• Personalization
• Customer Journey Orchestration
• Digital Asset Management
• Content Supply Chain
• Digital Analytics

Digital Commerce
Candidates should have experience with modern ecommerce ecosystems including:

• Enterprise Ecommerce Platforms
• Product Information Management (PIM)
• Product Content Management
• Search and Merchandising
• Product Detail Pages (PDP)
• Product Listing Pages (PLP)
• Headless Commerce
• API-driven Commerce Architecture
• Omnichannel Customer Experience
• Order Management integration
• Retail Merchandising systems
• Digital Merchandising
• Customer Experience Optimization

Primary Responsibilities

• Executive Client Leadership
• Serve as Sogeti USA/Capgemini's primary onsite executive representative.
• Build trusted relationships with executive leadership across Marketing, Digital, Ecommerce, IT, Enterprise Architecture, and Product organizations.
• Lead executive governance meetings and steering committees.
• Drive executive decision-making and issue resolution.

Program Leadership
Lead delivery across multiple workstreams, including:

• Marketing Technology
• Adobe Experience Cloud
• Content Management
• Digital Asset Management
• Ecommerce
• Customer Data Platform
• Personalization
• Analytics
• Organizational Change Management
• Process Transformation

Delivery Governance

• Manage overall program execution.
• Drive integrated planning across onsite, offshore, and remote teams.
• Manage program financials, risks, dependencies, and quality.
• Coordinate Sogeti USA/Capgemini, Adobe, client teams, and third-party partners.

Executive Communications

• Prepare executive presentations.
• Deliver program status to client leadership.
• Communicate risks, mitigation plans, and strategic recommendations.
• Translate technical challenges into business outcomes.

Commercial Leadership

• Manage financial performance of the engagement.
• Support account growth opportunities.
• Identify follow-on implementation opportunities.
• Partner with account leadership to expand Sogeti USA/Capgemini's footprint.

Preferred Qualifications
Experience with one or more of the following:

• Adobe Experience Cloud implementations
• Headless Commerce
• Salesforce Commerce Cloud
• commercetools
• Shopify Plus
• SAP Commerce Cloud
• Oracle Commerce
• Contentstack
• Bloomreach
• Dynamic Yield
• Algolia
• Braze
• Treasure Data
• Google Cloud Platform
• Azure
• Agile program leadership
• SAFe
• Prosci Change Management

Leadership Characteristics
The ideal candidate will demonstrate:

• Executive presence
• Exceptional client relationship skills
• Ability to influence C-level stakeholders
• Strong consulting mindset
• Excellent communication and presentation skills
• Ability to lead large cross-functional organizations
• Strong negotiation and conflict resolution skills
• Results-oriented leadership style
• Ability to thrive in fast-paced enterprise transformation programs

Success Profile
The successful Engagement Manager will:

• Become the trusted advisor to client executive leadership.
• Successfully lead a complex, multi-year Marketing Technology and Digital Commerce transformation.
• Drive collaboration across Sogeti USA/Capgemini, Adobe, and client teams.
• Deliver exceptional client satisfaction.
• Identify and expand strategic growth opportunities.
• Strengthen Sogeti USA/Capgemini's long-term partnership with client.

Education:

• Bachelor's or Master's degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field.

Life at Sogeti - Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work options
• 401(k) with 150% match up to 6%
• Employee Share Ownership Plan
• Medical, Prescription, Dental & Vision Insurance
• Life Insurance
• 100% Company-Paid Mobile Phone Plan
• 3 Weeks PTO + 7 Paid Holidays
• Paid Parental Leave
• Adoption, Surrogacy & Cryopreservation Assistance
• Subsidized Back-up Child/Elder Care & Tutoring
• Career Planning & Coaching
• $5,250 Tuition Reimbursement & 20,000+ Online Courses
• Employee Resource Groups
• Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being
• Disaster Relief Programs

About Sogeti
Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.
Become Your Best | www.sogeti.us
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $140,000 - $170,000.
This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.