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Digital Operations Jobs in Texas (NOW HIRING)

Flowserve

Manager, Digital Marketing

Irving, TX · On-site

Role Summary: TheManager, Digital Marketingis responsible fordefining and leading Flowserve ... This builds directly on the role's current integration, governance, and operational ...

Flowserve

Manager, Digital Marketing

Irving, TX · On-site

This builds directly on the role's current integration, governance, and operational ... Represent digital marketing on the Marketing Leadership Team, providing strategic guidance on ...

Flowserve US Inc

Manager, Digital Marketing

Irving, TX · On-site

Own the digital marketing roadmap, governance model, and investment priorities to continuously improve platform performance, campaign effectiveness, audience engagement, and operational scalability.

BofA Securities

Digital Manager

Plano, TX · On-site

Key responsibilities include supporting digital operations including translating business requirements into digital requirements and acceptance criteria, analyzing key performance indicators, product ...

PacSun

Seasonal Digital Specialist

Katy, TX · On-site

The Digital Support Specialist plays a key role in driving sales and profitability by ensuring the smooth execution of all digital operations, including Ship From Store, Buy Online Pick Up in Store ...

PacSun

Seasonal Digital Specialist

Katy, TX · On-site

The Digital Support Specialist plays a key role in driving sales and profitability by ensuring the smooth execution of all digital operations, including Ship From Store, Buy Online Pick Up in Store ...

PacSun

Seasonal Digital Specialist

Katy, TX · On-site

The Digital Support Specialist plays a key role in driving sales and profitability by ensuring the smooth execution of all digital operations, including Ship From Store, Buy Online Pick Up in Store ...

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How much do digital operations jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for digital operations in Texas is $44.59, according to ZipRecruiter salary data. Most workers in this role earn between $41.88 and $47.26 per hour, depending on experience, location, and employer.

What is a digital operations?

A Digital Operations job focuses on managing and optimizing digital processes, platforms, and technologies within a business. This role ensures smooth execution of digital initiatives, such as website management, automation, data analytics, and system integrations. Professionals in this field work to improve efficiency, enhance user experience, and support digital transformation efforts. They often collaborate with IT, marketing, and business teams to drive operational excellence.

What kinds of projects and daily tasks can I expect in a digital operations role?

As a Digital Operations professional, you’ll typically be involved in managing digital workflows, optimizing processes, and ensuring smooth coordination between technical and business teams. Your day may include monitoring digital platform performance, analyzing process data to identify improvement opportunities, troubleshooting system issues, and implementing new technology solutions. You may also collaborate regularly with IT, marketing, or product management teams to align digital strategies and support organizational goals. Expect an environment that values continuous improvement and adaptability, providing numerous opportunities to develop expertise in digital systems and operational strategy.

What are the key skills and qualifications needed to thrive in digital operations, and why are they important?

To thrive in Digital Operations, you need a strong understanding of digital workflows, data analysis, and project management, often supported by a relevant degree or experience in operations or digital platforms. Familiarity with tools like ERP systems, CRM platforms, data analytics dashboards, and workflow automation software is typically expected, and certifications in Lean Six Sigma or Agile methodologies can be beneficial. Strong organizational skills, problem-solving abilities, and effective communication are crucial soft skills for this role. These capabilities ensure seamless management of digital processes, quick adaptation to new technologies, and efficient collaboration across departments.

What are the most commonly searched types of Digital Operations jobs in Texas?

The most popular types of Digital Operations jobs in Texas are:

What are popular job titles related to Digital Operations jobs in Texas?

For Digital Operations jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Digital Operations jobs in Texas look for?

The top searched job categories for Digital Operations jobs in Texas are:

What cities in Texas are hiring for Digital Operations jobs?

Cities in Texas with the most Digital Operations job openings:

Digital Operations jobs near you
Infographic showing various Digital Operations job openings in Texas as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $92,748 per year, or $44.6 per hour.

Manager - IT Communications & Digital Operations

Austin, TX • On-site

SHI International Corp.
IT Services • 1 - 5K employees
Learn more about SHI International Corp.external

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

Key responsibilities

  • Develop and execute enterprise-wide IT communication strategies supporting technology initiatives and employee adoption.

  • Lead the strategy, governance, and execution of IT communications, including managing communication plans for technology updates, outages, and disruptions.

  • Serve as the business owner for SHI's intranet environment, overseeing SharePoint content architecture, governance, and continuous improvement of the employee digital experience.

Job description

About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:
  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
  • Continuous professional growth and leadership opportunities.
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary
The Manager - IT Communications & Digital Operations is responsible for shaping the strategy, governance, and continuous improvement of SHI's communication channels, platforms, and processes. This role leads the strategy, governance, and execution of IT communications while serving as the business owner for the company's SharePoint-based intranet and related Microsoft 365 communication applications.
Working closely with Information Technology, Security, Risk, Human Resources, and Internal Communications teams, this individual ensures employees receive timely, relevant, and actionable information through the most effective channels. The role oversees SharePoint content architecture and governance, drives platform adoption, facilitates enterprise technology communications, and enhances the employee experience through emerging Microsoft 365 technologies and process improvements.
Role Description
IT Communications Strategy & Execution
  • Develop and execute enterprise-wide IT communication strategies that support technology initiatives, system implementations, platform changes, and employee adoption.
  • Lead communications for planned technology updates, outages, maintenance events, and service disruptions.
  • Establish content architecture governance and communication standards for IT and technology-related messaging.
  • Create and manage communication plans supporting digital transformation initiatives and employee technology adoption.
  • Partner with IT leadership to proactively communicate technology roadmaps, enhancements, and organizational priorities.

Incident, Risk & Service Communications
  • Shape and support employee communication processes for technology incidents, outages, and critical business disruptions.
  • Partner with IT, Security, and Risk teams to develop and maintain communication protocols for high-impact events.
  • Enable employee notification capabilities across ServiceNow, alerting platforms, email, SharePoint, Teams, and emerging communication channels.
  • Develop communication workflows and escalation procedures for urgent and time-sensitive employee notifications.

Digital Communications Operations
  • Serve as the business owner for SHI's intranet environment, powered by Microsoft SharePoint and related Microsoft 365 communication applications.
  • Develop and maintain intranet governance standards, content lifecycle processes, and publishing policies.
  • Lead SharePoint information architecture, site governance, navigation strategy, and user experience enhancements.
  • Partner with business stakeholders to ensure content remains accurate, compliant, and aligned with organizational priorities.
  • Drive continuous improvement of search functionality, content discoverability, and employee self-service experiences.

Communications Platform Strategy & Governance
  • Monitor the Microsoft 365 roadmap and assess opportunities to improve employee experience through new capabilities and enhancements.
  • Evaluate, implement, and govern digital workplace technologies that improve communication, collaboration, and knowledge sharing.
  • Establish performance metrics and reporting to measure platform effectiveness, adoption, and employee engagement.
  • Create governance frameworks that balance usability, scalability, and compliance requirements.

Ownership Areas
  • IT communications strategy and execution.
  • ServiceNow communication workflows and automation.
  • IT incident and risk communications.
  • Employee-facing technology adoption and change communications.
  • SharePoint/mySHI information architecture.
  • Intranet governance, content lifecycle management, and search experience.
  • Evaluation and implementation of Microsoft 365 and SharePoint roadmap enhancements.

Operational Focus
The role's responsibilities are distributed across the following areas:
  • Digital Workplace Strategy (40%): SharePoint/mySHI ownership, information architecture, governance, and Microsoft 365 platform enhancements.
  • IT Communications (35%): Manage IT announcements, ServiceNow communications, incident notifications, and risk-related messaging.
  • Platform Operations (25%): Content governance, analytics, workflow automation, and user adoption initiatives.

Success Measures
Success in this role will be measured by:
  • Increased employee engagement with SharePoint and related communication tools.
  • Improved effectiveness and timeliness of IT communications.
  • Increased adoption and utilization of SharePoint, intranet, and employee self-service resources.
  • Reduced communication gaps during technology changes and incidents.
  • Improved content governance, search experience, and information accessibility.
  • Successful implementation and adoption of new Microsoft communication capabilities.

Behaviors and Competencies
  • Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.
  • Analytical Thinking: Can use advanced analytical techniques to solve complex problems, draw insights, and communicate the solutions effectively.
  • Business Acumen: Can develop and execute business plans to drive growth and profitability.
  • Change Management: Can manage major changes in organizational processes or policies, can facilitate change management processes among others, can mentor others in effective change management, and can adapt change management style based on the situation and the organization's needs.
  • Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard.
  • Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.
  • Continuous Improvement: Can identify major areas for improvement, implement major changes, and support others in their continuous improvement efforts.
  • Decision-Making: Can facilitate group decision-making processes, build consensus, and commit to a course of action even in the face of uncertainty.
  • Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.
  • Strategic Thinking: Can analyze complex situations, anticipate future trends, and align and integrate strategies across departments or functions.

Skill Level Requirements
  • Ability to develop and execute enterprise communication strategies.
  • Strong knowledge of Microsoft 365 technologies, including SharePoint, Teams, Viva, and related collaboration platforms.
  • Ability to manage SharePoint Online governance, information architecture, and content strategy.
  • Strong written, verbal, and executive-level communication skills.
  • Ability to lead complex cross-functional initiatives involving both technology and business stakeholders.
  • Strong organizational, project management, and governance capabilities.
  • Ability to analyze platform performance, adoption trends, and employee engagement metrics.
  • Ability to drive technology adoption, change management efforts, and continuous process improvement.

Other Requirements
  • Bachelor's degree in Communications, Marketing, Information Systems, Digital Media, Business, or a related field.
  • 5-7 years of progressive experience in internal communications, IT communications, intranet management, employee experience, or related disciplines.
  • Experience managing SharePoint Online environments, governance frameworks, and content architecture.
  • Experience developing and executing enterprise communication strategies.
  • Demonstrated experience leading cross-functional initiatives involving technology and communication stakeholders.
  • Ability to travel 20%

Preferred
  • Experience supporting ServiceNow communication workflows and employee self-service initiatives.
  • Knowledge of crisis, incident, or risk communication practices.
  • Experience utilizing SharePoint analytics, employee engagement measurement tools, and reporting capabilities.
  • Experience managing large-scale intranet or employee experience platforms.
  • Familiarity with change management methodologies and technology adoption programs.

The estimated annual pay range for this position is $115,000 - $145,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
SHI International logo

About SHI International

Sourced by ZipRecruiter

SHI International, located in Somerset, NJ, US, is a global provider of technology products and services. Operating in the Information Technology and Services industry, SHI offers comprehensive IT solutions ranging from software and hardware procurement, deployment planning, cloud-based services, IT asset management, and more to a diverse client base. Founded in 1989 by Thai Lee, the company has grown exponentially, amassing a deep pool of expertise and earning recognition as one of North America's top 15 largest IT solutions providers. Driven by a mission to help customers select, deploy, and manage technologies that drive productivity, profitability, and innovation, SHI cherishes its reputation as a cost-effective, customer-centric technology partner.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Somerset, NJ, US

Year founded

1989

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