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Digital Operations Manager Jobs in Nebraska (NOW HIRING)

ACCESS BANK

Digital Branch Operations Manager

Omaha, NE · On-site

$90 - $130/hr

As ACCESSbank continues to invest in the future of banking, we are seeking a Digital Branch Operations Manager to lead our growing Digital Branch team. This position combines people leadership ...

BofA Securities

Digital Manager

Lincoln, NE · On-site

This job is responsible for managing the delivery and health of digital capabilities or processes ... Key responsibilities include supporting digital operations including translating business ...

BofA Securities

Digital Manager

Lincoln, NE · On-site

This job is responsible for managing the delivery and health of digital capabilities or processes ... Key responsibilities include supporting digital operations including translating business ...

pla

Payment Operations Manager

Scottsbluff, NE

Manage the daily operations of ACH, wire transfer, digital payment, and related payment services. * Actively participate in payment processing, exception resolution, customer escalations, and ...

Deloitte

Governance & Operations Manager

Omaha, NE

From events to social media to digital assets and execution, our blend of insights from our expert ... Governance & Operations Manager If you're a marketer, creative, communicator, storyteller, or ...

CSG

Operations Manager- Night Shift

Omaha, NE · On-site

We are looking for an Operations Manager- Night Shift who will: * Report to Design Delivery Center ... today's digital economy. By channeling the power of all, we make ordinary customer and employee ...

BofA Securities

Sr. Digital Manager

Lincoln, NE · On-site

The Sr. Digital Manager, is responsible for driving the strategy, development, and delivery of ... Owns operational routines, governance, and best practices that guarantee industry leading go-to ...

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Digital Operations Manager information

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How much do digital operations manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for digital operations manager in Nebraska is $30.04, according to ZipRecruiter salary data. Most workers in this role earn between $20.31 and $36.56 per hour, depending on experience, location, and employer.

What does a digital operations manager do?

A Digital Operations Manager oversees the technology, processes, and strategies that drive a company's digital operations. They ensure smooth execution of digital initiatives, optimize workflows, and maintain system integrations. Their responsibilities often include managing website performance, data analytics, automation, and cross-functional collaboration. They work closely with marketing, IT, and product teams to enhance digital efficiency and customer experience. The role requires strong technical knowledge, problem-solving skills, and adaptability in a fast-changing digital landscape.

What are the key skills and qualifications needed to thrive as a digital operations manager?

To thrive as a Digital Operations Manager, you need strong project management abilities, analytical thinking, and a background in digital platforms or e-commerce, often supported by a relevant degree and experience. Familiarity with tools like Google Analytics, CRM systems, workflow automation platforms, and certifications such as PMP or Agile are highly valuable. Excellent communication, leadership, and problem-solving skills help you guide teams and coordinate across departments effectively. These capabilities ensure seamless execution of digital strategies, optimize operational efficiency, and support business growth in dynamic digital environments.

Can a digital operations manager be remote?

Digital operations managers can often work remotely, especially in organizations that rely on digital tools, cloud-based platforms, and communication technologies. Remote work arrangements depend on company policies, the nature of the responsibilities, and the need for collaboration or on-site presence. Many roles in digital operations are adaptable to remote or hybrid work environments, provided the necessary skills and tools are in place.

How do you become a digital operations manager?

To become a digital operations manager, candidates typically need a bachelor's degree in business, technology, or a related field, along with experience in digital marketing, project management, or operations. Developing skills in data analysis, process optimization, and familiarity with digital tools like CRM or CMS platforms is essential. Earning certifications such as PMP or Six Sigma can also enhance qualifications for this role.

Is a digital operations manager a high paying job?

Digital operations managers typically earn above-average salaries compared to many other roles, with compensation influenced by experience, industry, and location. They often require skills in project management, data analysis, and familiarity with digital tools, which can contribute to higher pay levels.

What job categories do people searching Digital Operations Manager jobs in Nebraska look for?

The top searched job categories for Digital Operations Manager jobs in Nebraska are:

Digital Operations Manager jobs near you
Infographic showing various Digital Operations Manager job openings in Nebraska as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $62,484 per year, or $30 per hour.

Digital Branch Operations Manager

ACCESS BANK

Omaha, NE • On-site

Other

Posted 12 days ago

Key responsibilities

  • Lead, coach, and develop Digital Engagement Specialists and Client Support Specialists to achieve service, operational, and performance objectives.

  • Oversee the daily operation of the Digital Branch, ensuring consistent service delivery across ITM, chat, phone, and digital banking support channels.

  • Serve as an escalation point for complex client situations and service recovery opportunities.

Job description

ACCESSbank is a locally owned community bank based in Omaha, built on strong relationships, high-touch service, and a deep commitment to the communities we serve. Since opening in 2007, we've grown into a top 10 bank in our market while remaining intentionally local and people-first.
We're proud to be recognized as a Best Bank to Work For by American Banker, Best Bank by B2B Magazine, and a Forbes Best-in-State Bank. Most importantly, we're proud of the trust our clients place in us and the role our employees play in helping relationships and communities thrive.
As ACCESSbank continues to invest in the future of banking, we are seeking a Digital Branch Operations Manager to lead our growing Digital Branch team. This position combines people leadership, operational excellence, client experience, and innovation while supporting digital channels including ITM, phone, chat, and digital banking services. We're looking for a leader who is comfortable navigating change, building new processes, and helping create the roadmap for a rapidly evolving area of the bank.
Responsibilities:
  • Lead, coach, and develop Digital Engagement Specialists and Client Support Specialists to achieve service, operational, and performance objectives.
  • Conduct performance management activities, including coaching, goal setting, performance reviews, and professional development planning.
  • Foster a culture of accountability, collaboration, client advocacy, and continuous improvement.
  • Ensure team members are trained, cross-trained, and proficient in systems, processes, policies, and procedures.
  • Support recruiting, hiring, onboarding, and succession planning efforts within the Digital Branch.
  • Oversee the daily operation of the Digital Branch, ensuring consistent service delivery across ITM, chat, phone, and digital banking support channels.
  • Monitor service levels, response times, quality metrics, and client satisfaction results while implementing improvements as needed.
  • Manage scheduling and workforce planning to ensure appropriate staffing levels and coverage across all digital channels.
  • Establish and maintain service standards that align with the Bank's relationship-based approach to banking.
  • Ensure operational workflows are completed accurately, efficiently, and within established service expectations.
  • Champion a consultative, relationship-focused service model within all digital channels.
  • Monitor client interactions and quality assurance results to ensure consistent delivery of the ACCESSway experience.
  • Serve as an escalation point for complex client situations and service recovery opportunities.
  • Partner with branch teams and business lines to ensure a seamless client experience across all delivery channels.
  • Support growth initiatives through referral generation, relationship expansion, and digital adoption efforts.
  • Oversee fraud monitoring, case management, digital banking support, account administration, and client servicing activities performed within the Digital Branch.
  • Ensure compliance with all Bank policies, procedures, regulatory requirements, and audit standards.
  • Review trends related to fraud, client complaints, operational losses, service disruptions, and process inefficiencies, implementing corrective action when needed.
  • Maintain oversight of documentation, tracking systems, service logs, and reporting requirements to ensure audit readiness.
  • Act as the primary escalation point for operational, system, and client service issues, coordinating resolution with internal partners when necessary.
  • Partner with Information Technology, Deposit Operations, Treasury Management, Compliance, and other departments to support digital channel performance and service delivery.
  • Identify opportunities to improve processes, technology utilization, operational efficiency, and client experience outcomes.
  • Support implementation of new products, systems, workflows, and enhancements impacting digital banking and remote service delivery.
  • Utilize key performance indicators and reporting data to drive performance, staffing, and operational decisions.

  • Bachelor's degree in Business, Finance, or related field preferred; equivalent banking leadership experience may be considered.
  • Minimum 5 years of progressive banking, retail operations, digital banking, or branch leadership experience.
  • Previous supervisory or management experience required.
  • Strong knowledge of retail banking operations, deposit products, digital banking services, fraud prevention, and regulatory requirements.
  • Demonstrated ability to lead teams, drive performance, and manage multiple priorities in a fast-paced environment.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent written, verbal, and interpersonal communication skills.
  • Proven ability to build relationships and collaborate effectively across departments.(Suggested addition.)
  • Strong technical aptitude and ability to learn and support multiple systems and digital platforms.
  • Demonstrated ability to work effectively in a dynamic, evolving environment where processes, technologies, and priorities may be developing simultaneously.
  • Comfortable making informed decisions in ambiguous situations while balancing innovation, risk management, operational excellence, and client experience.

Why Join ACCESSbank
Growth & Development
Competitive compensation, strong benefits, and real opportunities to grow your career through learning, collaboration, and leadership support.
Community Commitment
Paid volunteer hours, employee-led service initiatives, and meaningful investment in the communities we serve.
Local Decision-Making
No distant headquarters and no majority owner. Decisions are made locally by people who know the market and care deeply about our clients and team.
The ACCESSway
A shared commitment to integrity, teamwork, and delivering exceptional experiences for both clients and colleagues.
If you're looking for a workplace where relationships matter, your contributions are valued, and your work makes a difference, we invite you to explore a career with ACCESSbank.
This position is available at our Midtown location. If you are interested in this opportunity, follow this link:
https://www.paycomonline.net/v4/ats/web.php/portal/75D8B003B63F747E503B11AA805BB99A/jobs/391323
ACCESSbank is an EEO Employer/Vet/Disabled

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