ZipRecruiter

Log In

1

Digital Operations Associate Jobs in Massachusetts

Crateandbarrel

Operations Associate

Hingham, MA

From the day we opened our first store in Chicago in 1962 to the digital innovations that engage ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Roku

Ad Operations Associate

Boston, MA

$94.50K - $122.85K/yr

About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In ... Expertise with GAM and digital ad serving tools for video and display * Experience in display and ...

Roku

Ad Operations Associate

Boston, MA · On-site

$94.50K - $122.85K/yr

About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In ... Understanding of digital advertising campaign management, including strategies, tactics, and ...

PacSun

Seasonal Digital Specialist

Burlington, MA · On-site

This job is composed of a variety of different tasks which may be covered by operational training ... The associate must frequently sit/stand for long periods of time and climb ladders as needed.

Biocytogen

Lab Operations Associate

Waltham, MA

Digital organization and routine maintenance of lab inventories including but not limited to cell ... Build and manage lab operations team when necessary. * Provide support and help for projects when ...

Biocytogen

Lab Operations Associate

Waltham, MA · On-site

Digital organization and routine maintenance of lab inventories including but not limited to cell ... Build and manage lab operations team when necessary. * Provide support and help for projects when ...

Biocytogen

Lab Operations Associate

Waltham, MA · On-site

Digital organization and routine maintenance of lab inventories including but not limited to cell ... Build and manage lab operations team when necessary. * Provide support and help for projects when ...

next page

Showing results 1-20

People also search for

All JobsDigital Operations Associate JobsDigital Operations Associate Jobs in Massachusetts

Digital Operations Associate information

What are the key skills and qualifications needed to thrive as a Digital Operations Associate, and why are they important?

To thrive as a Digital Operations Associate, you need strong analytical skills, attention to detail, and a background in business, marketing, or information technology. Familiarity with digital platforms, content management systems (CMS), data analytics tools, and project management software is typically required. Excellent communication, problem-solving abilities, and adaptability help you coordinate effectively and respond to rapidly changing digital environments. These skills ensure smooth digital operations, efficient project execution, and contribute to the organization's overall digital success.

What are some typical challenges a Digital Operations Associate might face when managing multiple digital platforms simultaneously?

Digital Operations Associates often juggle various digital platforms, such as content management systems, analytics tools, and customer engagement software. A common challenge is ensuring consistency and accuracy across all platforms while responding to real-time issues or updates. Effective prioritization, strong communication with cross-functional teams, and attention to detail are essential to prevent errors and ensure smooth operations. Additionally, adapting quickly to new tools and evolving digital trends is key to success in this dynamic role.

What does a Digital Operations Associate do?

A Digital Operations Associate is responsible for supporting and optimizing the daily operations of a company's digital platforms and systems. Their duties typically include monitoring website performance, assisting with digital campaigns, troubleshooting technical issues, and collaborating with teams to improve digital processes. They play a key role in ensuring that digital initiatives run smoothly and efficiently, often working with analytics tools to track performance and identify areas for improvement. This position requires strong organizational, technical, and communication skills.

What is a digital operations associate?

A digital operations associate is responsible for managing and optimizing digital processes, platforms, and tools within an organization. They often handle tasks such as data analysis, workflow coordination, and supporting digital marketing or e-commerce activities, typically using software like CMS, CRM, or analytics tools. Strong organizational skills and familiarity with digital systems are essential for this role.

What job pays $400,000 a year without a degree?

High-paying roles that can reach $400,000 annually without a degree often include specialized sales positions, such as enterprise software sales or real estate brokers, which rely on commissions and experience. Certain executive roles, like senior digital operations managers or entrepreneurs in tech, may also achieve this income level through performance and skills, but they typically require extensive experience and industry knowledge.

What is the difference between Digital Operations Associate vs Digital Marketing Coordinator?

AspectDigital Operations AssociateDigital Marketing Coordinator
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldsUsually requires a bachelor's degree in marketing, communications, or related areas
Work EnvironmentSupports digital platforms, manages data, and ensures operational efficiencyDevelops marketing campaigns, manages content, and analyzes marketing performance
Employer & Industry UsageCommon in tech, e-commerce, and digital service companiesPrevalent in advertising agencies, brands, and marketing firms

The Digital Operations Associate focuses on maintaining digital systems and ensuring smooth online processes, while the Digital Marketing Coordinator concentrates on creating and executing marketing campaigns. Both roles often collaborate but serve different core functions within digital teams.

What are popular job titles related to Digital Operations Associate jobs in Massachusetts? For Digital Operations Associate jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Digital Operations Associate jobs in Massachusetts look for? The top searched job categories for Digital Operations Associate jobs in Massachusetts are:
What cities in Massachusetts are hiring for Digital Operations Associate jobs? Cities in Massachusetts with the most Digital Operations Associate job openings:
Digital Operations Associate jobs near you
Digital Operations Associate - Omnichannel

Digital Operations Associate - Omnichannel

Alkermes

Waltham, MA • On-site

$60K - $70K/yr

Full-time

Posted 8 days ago

Job description

Job Description
We are seeking a detail-oriented and proactive Digital Operations Associate specializing in Web Operations to support the execution, optimization, and maintenance of digital experiences across our web ecosystem. This role is ideal for early career professionals who have hands-on experience with Adobe Experience Manager (AEM) and are passionate about building seamless digital customer journeys.
Alkermes has adopted a hybrid working environment to support and meet the needs of employees and this role will operate in a flexible environment with 60% of time in the office and 40% from home.
Responsibilities
Web Content Operations (AEM)
  • Build, edit, and publish content using Adobe Experience Manager (AEM) components, templates, and workflows
  • Ensure content accuracy, localization readiness, and timely publishing across sites. Support development partner and internal stakeholders for seamless end-to-end website update process

Platform Troubleshooting & Support
  • Diagnose and resolve authoring, rendering, and publishing issues within AEM and connected third-party services (e.g. Wistia, Google Analytics, OneTrust, web plugins)
  • Triage and/or log appropriate tickets; replicate issues, document root cause, and coordinate fixes with development and IT platform teams
  • Maintain a runbook of common issues, resolutions, and escalation paths

Site Performance & Optimization
  • Monitor page performance (Core Web Vitals, load times, asset weight); recommend optimizations for images, scripts, caching, and component use
  • Partner with development vendor to improve template/component efficiency and reduce technical debt
  • Conduct regular audits to identify broken links, orphaned pages, component misuse, and accessibility defects
  • Stay current on digital best practices, emerging technologies, and optimization strategies

Qualifications
Minimum Education & Experience Requirements:
  • Bachelor's degree required
  • 3+ years of experience in digital marketing, web operations, or content publishing

Preferred Skills and Qualifications:
  • Hands-on experience with Adobe Experience Manager (AEM), or similar content management system (CMS) including authoring, workflows, and component-based content creation
  • Familiarity with web fundamentals: HTML, CSS, UX principles, and content management best practices
  • Strong troubleshooting skills with the ability to diagnose issues across systems and document clear steps for resolution
  • Excellent attention to detail and organizational skills; able to manage multiple requests in a fast-paced environment
  • Ability to collaborate effectively with cross-functional teams including developers, designers, and marketers
  • Knowledge of web analytics tools (e.g., Google Analytics, Google Tag Manager, Adobe Customer Journey Analytics, SEMrush or Screaming Frog) and QA testing tools such as BrowserStack
  • Understanding of SEO principles, metadata, and site taxonomy best practices
  • Familiarity with accessibility standards (WCAG) and digital compliance requirements
  • Experience with digital asset management (DAM) systems
  • Basic knowledge of performance optimization techniques and Core Web Vitals
  • Experience in healthcare, life sciences, biotech, or other regulated industries
  • Flexibility to occasionally work outside standard business hours based on business requirements

The annual base salary for this position ranges from $60k to $70k. In addition, this position is eligible for an annual performance pay bonus. Exact compensation may vary based on skills, training, knowledge, and experience. Alkermes offers a competitive benefits package. Additional details can be found on our careers website: www.alkermes.com/careers#working-here
#LI-TT1 #LI-hybrid
About Us
Why join Team Alkermes?
Alkermes applies its decades of deep neuroscience expertise to develop medicines designed to help people living with complex and difficult-to-treat psychiatric and neurological disorders. A global biopharmaceutical company, headquartered in Ireland with U.S. locations in Massachusetts and Ohio, we seek to make a meaningful difference in the way people manage their diseases. We have a portfolio of proprietary commercial products for the treatment of alcohol dependence, opioid dependence, schizophrenia, bipolar I disorder and narcolepsy, and a pipeline of clinical and preclinical candidates in development for various psychiatric and neurological disorders.
We are proud to have been recognized as an employer of choice by many national organizations. In 2024 and 2025, we were certified as a Great Place to Work in the U.S. and named one of Massachusetts' Top Places to Work by the Boston Globe, a Best Place to Work in Greater Cincinnati by the Cincinnati Business Courier and recognized as a Best Place to Work in BioPharma by Fortune Magazine.
Alkermes, Inc. is an equal employment opportunity employer and does not discriminate against any qualified applicant or employee because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender expression and identity, disability, genetic information, veteran status, military status, application for military service or any other characteristic protected by local, state or federal law. Alkermes also complies with all work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Alkermes is an E-Verify employer.

Apply