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Digital Operations Associate Jobs in Massachusetts

Visterra

Operations Associate & Receptionist

Waltham, MA · On-site

$30 - $36/hr

Operations Associate & Receptionist The Operations Associate & Receptionist is responsible for ... Manage the digital security badging system and visitor logs to ensure a safe and secure office ...

Roku

Ad Operations Associate

Boston, MA

$94K - $122K/yr

About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In ... Expertise with GAM and digital ad serving tools for video and display * Experience in display and ...

Roku

Ad Operations Associate

Boston, MA · On-site

$94K - $122K/yr

About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In ... Understanding of digital advertising campaign management, including strategies, tactics, and ...

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Digital Operations Associate information

What does a digital operations associate do?

A digital operations associate manages and optimizes digital platforms, ensuring smooth functioning of online processes such as content management, data analysis, and system updates. They often use tools like content management systems (CMS), analytics software, and project management platforms to support digital strategies and improve operational efficiency.

What are the key skills and qualifications needed to thrive as a digital operations associate, and why are they important?

To thrive as a Digital Operations Associate, you need strong analytical skills, attention to detail, and a background in business, marketing, or information technology. Familiarity with digital platforms, content management systems (CMS), data analytics tools, and project management software is typically required. Excellent communication, problem-solving abilities, and adaptability help you coordinate effectively and respond to rapidly changing digital environments. These skills ensure smooth digital operations, efficient project execution, and contribute to the organization's overall digital success.

What are some typical challenges a digital operations associate might face when managing multiple digital platforms simultaneously?

Digital Operations Associates often juggle various digital platforms, such as content management systems, analytics tools, and customer engagement software. A common challenge is ensuring consistency and accuracy across all platforms while responding to real-time issues or updates. Effective prioritization, strong communication with cross-functional teams, and attention to detail are essential to prevent errors and ensure smooth operations. Additionally, adapting quickly to new tools and evolving digital trends is key to success in this dynamic role.

What is the difference between Digital Operations Associate vs Digital Marketing Coordinator?

AspectDigital Operations AssociateDigital Marketing Coordinator
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldsUsually requires a bachelor's degree in marketing, communications, or related areas
Work EnvironmentSupports digital platforms, manages data, and ensures operational efficiencyDevelops marketing campaigns, manages content, and analyzes marketing performance
Employer & Industry UsageCommon in tech, e-commerce, and digital service companiesPrevalent in advertising agencies, brands, and marketing firms

The Digital Operations Associate focuses on maintaining digital systems and ensuring smooth online processes, while the Digital Marketing Coordinator concentrates on creating and executing marketing campaigns. Both roles often collaborate but serve different core functions within digital teams.

What are the most commonly searched types of Digital Operations jobs in Massachusetts?

The most popular types of Digital Operations jobs in Massachusetts are:

What are popular job titles related to Digital Operations Associate jobs in Massachusetts?

For Digital Operations Associate jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Digital Operations Associate jobs in Massachusetts look for?

The top searched job categories for Digital Operations Associate jobs in Massachusetts are:

What cities in Massachusetts are hiring for Digital Operations Associate jobs?

Cities in Massachusetts with the most Digital Operations Associate job openings:

Digital Operations Associate jobs near you

Associate Director, Digital Marketing

Kiniksa Pharmaceuticals

Lexington, MA • On-site

$175K - $195K/yr

Full-time

Re-posted 7 days ago

Job description

Kiniksa Pharmaceuticals is a commercial-stage biopharmaceutical company developing and commercializing novel therapies for diseases with unmet need, with a focus on cardiovascular indications. With deep expertise in immunology and inflammation, Kiniksa is advancing a growing portfolio of approved and investigational medicines, anchored by its lead product, ARCALYST®, the first and only FDA-approved therapy for recurrent pericarditis. Grounded in rigorous science and bold innovation, the company fosters a highly collaborative, patient-first culture led by accomplished life sciences leaders. At Kiniksa, talented individuals are trusted and empowered to make a real impact-shaping the future of medicine while improving the lives of patients who need it most.
Reporting to the Senior Director of Digital Marketing, this role will establish a best-in-class digital marketing capability, balancing operational excellence with a strategic vision and roadmap.
This role will focus on Kiniksa' s first commercial product, ARCALYST® (rilonacept), as well as all corporate and clinical-stage programs with a disproportionate focus on ARCALYST®. This role will enable high-impact corporate, product, and disease communications across all digital and social channels in partnership with all functions and serve as the critical bridge between the commercial teams and our IT business partners.
The successful candidate will have a desire and passion to play an integral part in building a generational company focused on positively impacting patients with high unmet needs. The successful candidate will possess a 'roll up your sleeves, get things done' mindset and recognize the opportunity for growth within a young and growing company, coming in laser-focused on in-role execution to capitalize on that opportunity.
This role is based in our Lexington, MA office and requires employees to be onsite five days per week.
Responsibilities (including, but not limited to):
  • Lead digital marketing execution planning and campaign builds, ensuring on-time, high-quality delivery aligned with marketing objectives.
  • Manage tagging solution and tagging operations for all digital marketing assets in collaboration with agency partners, including testing all creative / campaign rules prior to launch
  • Own training and documentation for tactical development, including digital operations best practices and maintaining up-to-date documentation on all relevant systems and processes
  • Lead select omnichannel capabilities projects, aligned to roadmap and commercial goals
  • Support large scale marketing transformation projects, including coordination of cross-functional stakeholders
  • Manage day-to-day operational requests for updates to social and other 3rdparty digital platforms
  • Coordinate ingestion of new digital marketing data sets and support ongoing data management with IT and Commercial Operations
  • Provide digital marketing insights based on agreed KPIs and business objectives

Standout Skills for Impact:
  • Drive end-to-end digital campaign execution, tagging strategy, quality assurance, and omnichannel initiatives that align marketing activities with commercial objectives.
  • Partner across Commercial, IT, Operations, and agency teams to execute marketing transformation initiatives, streamline processes, and deliver scalable digital solutions.
  • Manage digital platforms, marketing technologies, tagging operations, and data integrations to ensure accurate tracking, operational efficiency, and actionable insights.
  • Leverage KPI-driven performance analysis, develop best-practice documentation and training, and continuously enhance digital operations to improve business outcomes.

Qualifications and Experience:
  • Bachelor's degree or equivalent; MBA preferred
  • 8+ years' experience in digital marketing operations role, life sciences or other regulated industries preferred
  • Omnichannel enablement experience preferred
  • Marketing analytics and reporting experience
  • Ambition to learn more about rare disease marketing
  • Demonstrated ability to independently drive projects to completion
  • Intense curiosity, collaborative spirit, empathy, and a passion for problem solving
  • Ability to champion change and drive innovative thinking
  • Excellent organizational and project management skills, sufficient to multitask in an extremely fast-paced environment with changing priorities
  • Recognized by former peers, colleagues, managers, and direct reports for attributes congruent with Kiniksa values: Relentless. Patient-focused.

Compensation decisions are based on objective criteria including role responsibilities, experience/qualifications, internal equity, geographic location, and external market benchmarks.
Pay Range
$175,000-$195,000 USD
Kiniksa is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, transgender status, age, genetics, national origin, protected veteran status, or disability status, or any other legally protected category. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Kiniksa does not accept unsolicited resumes from staffing agencies or search firms. Any resumes submitted without a signed agreement will be considered property of Kiniksa, and no fees will be paid.

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