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Digital Mailroom Jobs in Raleigh, NC (NOW HIRING)

Digital Mailroom information

See Raleigh, NC salary details

$10

$21

$32

How much do digital mailroom jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for digital mailroom in Raleigh, NC is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.09 per hour, depending on experience, location, and employer.

What is a digital mailroom?

A digital mailroom is a system or service that automates the process of receiving, sorting, and distributing incoming mail electronically. Physical mail is scanned and converted into digital documents, which are then routed to the appropriate recipients or business systems. This process increases efficiency, reduces manual handling, and improves document security. Many organizations use digital mailrooms to streamline workflows and support remote or hybrid work environments.

What are the key skills and qualifications needed to thrive as a digital mailroom operator?

To excel as a Digital Mailroom Operator, you need strong attention to detail, data entry skills, and familiarity with document management procedures, typically supported by a high school diploma or equivalent. Experience with scanning equipment, OCR software, and digital workflow platforms like SharePoint or Kofax is commonly required. Strong organizational skills, time management, and the ability to follow confidentiality protocols help individuals stand out in this role. These skills ensure efficient, accurate processing of sensitive information, enabling seamless digital document handling and secure communication within organizations.

What are some common challenges faced by digital mailroom professionals and how can they be addressed?

Digital Mailroom professionals often encounter challenges such as processing high volumes of incoming documents, ensuring accurate data extraction, and maintaining document security. To address these, effective use of automation tools, adherence to strict quality control protocols, and ongoing training in data privacy best practices are essential. Collaboration with IT and compliance teams also helps to streamline workflows and resolve technical issues quickly, ensuring that operational efficiency and data integrity are maintained.

What is the difference between Digital Mailroom vs Data Entry Clerk?

AspectDigital MailroomData Entry Clerk
Required CredentialsBasic computer skills, familiarity with document management systemsHigh school diploma, proficiency in data entry software
Work EnvironmentOffice setting, handling incoming physical and electronic documentsOffice environment, inputting data into databases or spreadsheets
Industry UsageCorporate, legal, healthcare sectors managing document flowVarious industries requiring data input and management

Digital Mailroom and Data Entry Clerk roles both involve handling information in office settings. The Digital Mailroom focuses on processing incoming physical and electronic documents, streamlining document flow, while Data Entry Clerks primarily input data into systems. Both roles require basic computer skills, but the Digital Mailroom emphasizes document management, making it essential for organizations managing large volumes of incoming information.

What are popular job titles related to Digital Mailroom jobs in Raleigh, NC?

For Digital Mailroom jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Digital Mailroom jobs in Raleigh, NC look for?

The top searched job categories for Digital Mailroom jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Digital Mailroom jobs?

Cities near Raleigh, NC with the most Digital Mailroom job openings:

Infographic showing various Digital Mailroom job openings in Raleigh, NC as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $43,982 per year, or $21.1 per hour.

Print/Mail/Scan Production Specialist

Computer Task Group, Inc

Raleigh, NC

$17.50 - $22.25/hr

Full-time

Posted 15 days ago


Job description

Overview

Job Title: Print/Mail/Scan Production Specialist

Location: Raleigh, NC

Job Type: Hourly Consultant

Pay: 18.84/hr

Two locations available  

Raleigh NC 27603 

5am – 2pm
Or
7am – 4pm 

Raleigh, NC 27601  

8am – 4:30pm, could change to 9 am to 5 pm

There may be a small amount of driving using your own personal vehicle, mileage is reimbursed.


Must have a valid driver's license and not more than one moving violation in the past three years.

Essential Functions:

  • Operate digital and color print equipment to produce high-volume business documents.

  • Prepare, print, sort, staple, hole punch, cut, laminate, and finish printed materials according to job specifications.

  • Load and manage various paper weights and sizes based on print requirements.

  • Operate finishing and mailroom equipment, including laminators, paper cutters, inserters, and related production equipment.

  • Review daily print job tickets and coordinate with the Print Shop Manager to review proofs before production.

  • Monitor print job queues, perform quality-control checks, and ensure completed work meets specifications.

  • Perform basic troubleshooting and routine maintenance on printers and other office/production equipment.

  • Assist with scanning, file preparation, archiving, and electronic file management.

  • Maintain organized production areas and move completed jobs and materials throughout the facility.

  • Maintain inventory of paper and production supplies and assist with supply ordering.

  • Provide professional customer service to clients and end-users and escalate issues as needed.

  • Support workflow optimization and continuous improvement initiatives.

  • Lift and move boxes weighing up to 50 lbs., push carts, and perform frequent bending, lifting, standing, and walking throughout the workday.

Skills:

  • Print shop experience with digital printing, laminating, cutting, hole punching, sorting, and finishing.

  • Ability to operate and perform basic troubleshooting on various print and mail equipment.

  • Basic to intermediate proficiency with Microsoft Word, Excel, and Outlook.

  • Strong organizational and multitasking skills in a fast-paced production environment.

  • Excellent attention to detail and ability to follow print job specifications and production tickets.

  • Strong communication and customer service skills.

  • Ability to safely handle paper, supplies, carts, and production materials.

Experience:

  • Minimum 1 year of experience working in a print shop, mailroom, production environment, or related customer service role.

  • Experience operating commercial or office print equipment is required.

  • Experience with printing, laminating, hole punching, cutting, sorting, and finishing printed materials required.

  • Experience managing multiple print jobs and meeting production deadlines preferred.

Education:

  • High School Diploma or equivalent required.

  • Post-secondary training in technology, office administration, print production, or a related field is a plus.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!


Computer Task Group logo

About Computer Task Group

Sourced by ZipRecruiter

We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.

Industry

Professional, scientific, and technical services

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

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