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Digital Literacy Assistant Jobs (NOW HIRING)

SUMMARY The Information Literacy Concierge will actively greet and assist students, faculty, staff and community members within the Digital Express, assess their individual needs and assist them with ...

Commitment to ongoing professional development in instructional technology, digital literacy, and responsible AI practices Core Competencies Demonstrates expertise in instructional design and ...

Conduct outreach and promote digital literacy opportunities throughout Syracuse neighborhoods ... Support Participants Beyond the Classroom * Assist individuals with practical technology tasks such ...

Commitment to ongoing professional development in instructional technology, digital literacy, and responsible AI practices * Ability to recognize, evaluate, and address appropriate and inappropriate ...

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Digital Literacy Assistant information

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$10

$23

$43

How much do digital literacy assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for digital literacy assistant in the United States is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Digital Literacy Assistant vs Computer Support Specialist?

AspectDigital Literacy AssistantComputer Support Specialist
CredentialsTypically no formal certifications required; some may have basic tech or education credentialsOften requires certifications like CompTIA A+ or Microsoft Certified Support Technician
Work EnvironmentEducational settings, community centers, librariesCorporate, technical support centers, IT departments
Employer & IndustrySchools, nonprofits, educational institutionsIT firms, corporate offices, tech support companies
Job FocusTeaching digital skills, assisting users with basic technologyTroubleshooting hardware/software issues, providing technical support

The Digital Literacy Assistant primarily focuses on teaching and supporting users in developing digital skills within educational or community settings. In contrast, the Computer Support Specialist handles technical troubleshooting and support in corporate or technical environments. While both roles require some technical knowledge, the Digital Literacy Assistant emphasizes education and user support, whereas the Computer Support Specialist concentrates on technical problem-solving.

What cities are hiring for Digital Literacy Assistant jobs?

Cities with the most Digital Literacy Assistant job openings:

What are the most commonly searched types of Digital Literacy jobs?

The most popular types of Digital Literacy jobs are:

What states have the most Digital Literacy Assistant jobs?

States with the most job openings for Digital Literacy Assistant jobs include:

What are popular job titles related to Digital Literacy Assistant jobs?

For Digital Literacy Assistant jobs, the most frequently searched job titles are:

Digital Navigator

Boston, MA • On-site

Boston Chinatown Neighborhood Center
Individual, Family and Community Social Assistance • 51 - 200 employees

$38 - $40/hr

Temporary

Retirement

Posted 6 days ago


Job description

Why Join Us:
At BCNC, we are passionate about making a meaningful difference in our community. Our team is driven by a shared commitment to social impact and is both supportive and resourceful. We believe in fostering an empowering and inclusive work environment where every individual can contribute, grow, and thrive. If you are looking for a rewarding career that allows you to align your passion with making meaningful change, explore our open positions and join us in our mission to pave the way for a better tomorrow.

What You Will Do:
The Digital Navigator is a member of the BCNC Adult Education and Workforce team. Adult Education prepares adult immigrant learners with the education, training, and guidance that lead them to successful employment and family-sustaining wages. You will strengthen immigrant adults and teach individuals English and the critical skills they need to thrive in today’s economy. You will report directly to the Curriculum & Instructional Specialist.

In this role, you will:
  • Lead implementation of the Organization’s Digital Equity Fund project for immigrant adults with limited English proficiency.
  • Develop and adapt digital literacy curriculum for English language learners using the Organization’s computer skills curriculum, Tech Goes Home resources, and AI for English for Speakers of Other Languages (ESOL) materials.
  • Plan and teach three in-person, eight-week courses: Foundational Computer Skills, Basic Computer Skills, and Intermediate Computer Skills (approximately nine hours of instruction per week during the 8-week class session).
  • Provide approximately three hours per week of open-lab digital navigation and individualized support (for example: with devices, affordable internet options, email accounts, online forms, job applications, telehealth portals, public services, and other participant-identified needs).
  • Recruit participants through the Organization programs, community partners, multilingual outreach, and neighborhood-based activities in Chinatown and nearby communities.
  • Coordinate day-to-day classroom support with the Bilingual Class Assistants assigned to each course and provide clear lesson preparation, assignments, and feedback.
  • Administer or support intake, attendance tracking, pre- and post-surveys, and documentation of digital navigation services and participant outcomes.
  • Maintain an organized computer lab; set up and troubleshoot devices and accessories; track inventory; and support end-of-project cleaning, maintenance, and storage.
  • Participate in supervision and program meetings and communicate regularly with the Curriculum & Instructional Specialist and, as needed, the Director of Adult Education about progress, participant needs, and implementation challenges.
  • Perform other duties as assigned by the supervisor.

What We Look For:
  • Bachelor’s degree in education, adult education, Teaching English to Speakers of Other Languages (TESOL), instructional technology, social services, or a related field preferred; an equivalent combination of education and relevant experience will be considered.
  • At least two years of relevant experience in digital literacy instruction, adult education, ESOL, digital navigation, community education, or a closely related field preferred.
  • Demonstrate ability to teach adults with varying levels of English proficiency and digital experience using patient, hands-on, and culturally responsive approaches.
  • Strong working knowledge of Chromebooks, Google Workspace, online forms, and basic device troubleshooting; familiarity with Northstar, AI tools, and participant databases is preferred.
  • Ability to plan instruction, maintain accurate records, and complete time-sensitive grant deliverables.
  • Strong interpersonal and communication skills and demonstrated commitment to serving immigrant, low-income, and culturally and linguistically diverse communities.
  • Professional working proficiency in one or more of the following languages is preferred: Mandarin, Cantonese, Spanish, French, or Haitian Creole.

What We Offer:
  • Paid sick time.
  • Retirement plan with employer matching.

Working Conditions:
  • Must be available to work a flexible schedule and may require local travel during the workday.
  • This position involves performing essential job functions in typical work environments, including but not limited to offices, classrooms, or community settings. Duties may require routine movement such as walking, standing, and bending. Depending on the role, responsibilities may also include the ability to move items weighing up to 25–50 pounds, and the use of computer equipment and effective communication. All essential functions can be performed with or without reasonable accommodations.

Please Note:
You must be authorized to work in the United States. BCNC does not provide sponsorship for an employment work visa.

BCNC is an equal opportunity non-profit organization that supports diversity and encourages all employees and applicants to apply. The language proficiency requirement is based solely on the needs of the position and is essential for fulfilling the role’s responsibilities. BCNC is committed to non-discrimination and equal opportunity for all without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by Federal, State or Local laws.