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Digital Experience Manager Jobs in Springfield, MO

If you're comfortable leading multiple digital marketing projects from start to finish and ... Salary range depends on experience * Quarterly profit sharing bonus * Medical, Dental, Vision and ...

If you're comfortable leading multiple digital marketing projects from start to finish and ... Salary range depends on experience * Quarterly profit sharing bonus * Medical, Dental, Vision and ...

GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... From managed IT and print solutions to networking, security, and unified communications, we make ...

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Digital Experience Manager information

See Springfield, MO salary details

$13.2K

$84.5K

$149.2K

How much do digital experience manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for digital experience manager in Springfield, MO is $84,522.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $104,200.00 per year, depending on experience, location, and employer.

What is a digital experience manager?

A Digital Experience Manager oversees the design, implementation, and optimization of a company’s digital platforms to ensure a seamless and engaging user experience. They work across websites, mobile apps, and other digital channels to improve customer satisfaction, drive engagement, and support business goals. This role often involves collaborating with marketing, IT, and design teams to align digital strategies with organizational objectives and customer expectations.

What is a digital experience manager?

A digital experience manager is a marketing employee that oversees the user experience of a website or application. As a digital experience manager, you work closely with the design and development teams to ensure that their client’s site or application meets their needs and is up to industry standards. One of your job duties is to test different areas of the site or application for ease of use and effectiveness. Strong web optimization skills are necessary for this job. Other qualifications for a career as a digital experience manager include a bachelor’s degree in computer science or another relevant field, and experience working in digital marketing, user experience, or web development job.

What are some common challenges digital experience managers face when coordinating efforts across multiple teams?

Digital Experience Managers often encounter challenges in aligning goals and timelines across marketing, IT, design, and content teams. Balancing diverse priorities while ensuring a seamless user experience requires strong communication and project management skills. Additionally, they must navigate differing perspectives on user needs and adapt strategies quickly in response to feedback or data insights. Building mutual understanding and fostering collaboration are key to overcoming these hurdles and delivering successful digital initiatives.

What are the key skills and qualifications needed to thrive as a digital experience manager, and why are they important?

To thrive as a Digital Experience Manager, you need expertise in digital strategy, user experience (UX) design, and analytics, often supported by a bachelor’s degree in marketing, communications, or a related field. Familiarity with content management systems (CMS), web analytics tools like Google Analytics, and marketing automation platforms is typically required. Strong leadership, creative problem-solving, and excellent communication skills help differentiate top performers in this role. These capabilities are crucial for delivering seamless digital experiences that drive customer engagement and achieve business objectives.

What is the difference between Digital Experience Manager vs Content Manager?

AspectDigital Experience ManagerContent Manager
Primary FocusOverseeing digital customer experiences, including website, app, and omnichannel interactionsManaging content creation, editing, and publishing across platforms
Skills & CertificationsDigital marketing, UX/UI, analytics, project managementContent strategy, SEO, writing, editing
Work EnvironmentMarketing, digital teams, cross-functional projectsContent teams, editorial, marketing

The Digital Experience Manager focuses on optimizing overall digital interactions and user experience, while the Content Manager concentrates on creating and managing content. Both roles often collaborate but serve different core functions within digital marketing strategies.

What job categories do people searching Digital Experience Manager jobs in Springfield, MO look for?

The top searched job categories for Digital Experience Manager jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Digital Experience Manager jobs?

Cities near Springfield, MO with the most Digital Experience Manager job openings:

Infographic showing various Digital Experience Manager job openings in Springfield, MO as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $84,522 per year, or $40.6 per hour.

Technical Support Supervisor

Digital Monitoring Products

Springfield, MO • On-site

Full-time

Re-posted 14 days ago


Job description

Job Summary:
Digital Monitoring Products is seeking a Technical Support Supervisor to provide general supervision and product/service guidance to staff. The role involves ensuring departmental goals are achieved through effective management and support of the Technical Support Department.
Responsibilities:
• Provides day-to-day supervision of the Technical Support Department.
• Monitors and supervises customer on-hold times and ensures those times meet or exceed our daily goals.
• Develops processes that improve efficiency and accuracy in troubleshooting and solving customer issues.
• Facilitate and schedule weekly team meetings to align expectations, discuss improvements, and share successes.
• Track department performance daily and provide manager with weekly report on critical metrics.
• Reviews technician call transcripts in CRM software for quality and accuracy.
• Accomplishes department goals by planning, coaching, counseling, and disciplining employees.
• Maintains and adjusts department schedule to ensure the call center is covered at all times.
• Conducts employee performance reviews and consistently provides feedback on job performance.
• Assists Technical Support Reps as needed, with the goal of taking care of the customer fast.
• Answers Technical Support calls as needed to prevent long customer on-hold times.
• Maintains an open environment that encourages team member participation in process improvements and problem resolution.
• Escalates customer reported issues when needed and follows ECI process.
• Observes company policies and contributes to team effort.
• Performs other duties as assigned. Job duties are subject to change as directed by management.
Qualifications:
Required:
• Advanced knowledge of DMP alarm systems and communications as well as DMP software applications.
• Knowledge of computer hardware/software and digital data communications.
• 2+ years of experience in alarm system installation or support.
• Exceptional listening and problem-solving skills with ability to identify and solve problems fast.
• High degree of accuracy/detail oriented.
• Ability to clearly communicate technical information to any audience.
• Demonstrates good coaching and training skills.
• Excellent knowledge of Technical Support processes and procedures.
• Ability to remain calm and professional in pressure situations.
• Flexible, results-oriented team player with excellent verbal and written communication skills.
• Punctual, have a good work attitude, and work cooperatively with others in the department and company.
• Accept and benefit from constructive feedback.
• Demonstrates excellent attendance and is flexible with overtime.
Company:
Digital Monitoring Products is a security and investigations company providing high-security ids systems and store intrusion systems. Founded in 1975, the company is headquartered in Springfield, USA, with a team of 201-500 employees. The company is currently Growth Stage.