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Digital Client Success Manager Jobs in Springfield, IL

Geotechnical Engineer

Springfield, IL · On-site

$85K - $120K/yr

The belief in sustainability within our company's practices creates a focus on client success and ... Effective time management and organizational skills. * Willingness to travel for field assignments ...

ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer ...

ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer ...

Senior Client Executive

Springfield, IL · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ... Understand business problems, strategic objectives, competitive standing, and critical success ...

The belief in sustainability within our company's practices creates a focus on client success and ... Assign duties, manage project budgets, and mentor entry- and mid-level staff and technicians.

Air Quality Engineer

Springfield, IL · On-site

$100K - $150K/yr

The belief in sustainability within our company's practices creates a focus on client success and ... Lead and manage air quality permitting projects to ensure successful project execution while ...

Showing results 41-60

Digital Client Success Manager information

See Springfield, IL salary details

$14.4K

$92.1K

$162.5K

How much do digital client success manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for digital client success manager in Springfield, IL is $92,093.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,900.00 and $113,500.00 per year, depending on experience, location, and employer.

What is a digital client success manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.

What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

What are popular job titles related to Digital Client Success Manager jobs in Springfield, IL?

For Digital Client Success Manager jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Digital Client Success Manager jobs in Springfield, IL look for?

The top searched job categories for Digital Client Success Manager jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Digital Client Success Manager jobs?

Cities near Springfield, IL with the most Digital Client Success Manager job openings:

Geotechnical Engineer

Hansoninc

Springfield, IL • On-site

$85K - $120K/yr

Full-time

Medical, Retirement

Re-posted 26 days ago


Key responsibilities

  • Perform geotechnical investigations, including planning, field exploration, laboratory testing coordination, and data reduction.

  • Prepare geotechnical reports, foundation recommendations, slope stability analyses, and settlement evaluations.

  • Support design of foundations, retaining structures, embankments for roadways and railways, flood control systems and pavement systems.


Job description

Hanson Values

Integrity | Commitment | Quality | Relationships | Innovation

If you're looking for a firm that encourages innovative thinking and challenges you every day, with an opportunity to learn and advance, a career at Hanson is right for you. The belief in sustainability within our company's practices creates a focus on client success and partnerships that are important to our communities and our environment.

Hanson Professional Services Inc. is seeking a Geotechnical Engineer to join our Infrastructure Market team in Chicago, IL or Springfield, IL or St. Louis, MO. This full-time position offers the opportunity to work on a variety of transportation, site development, water resources, and other infrastructure projects. The successful candidate will apply geotechnical engineering principles to support planning, design, and construction efforts across multiple markets.

Key Responsibilities

  • Perform geotechnical investigations, including planning, field exploration, laboratory testing coordination, and data reduction.
  • Prepare geotechnical reports, foundation recommendations, slope stability analyses, and settlement evaluations.
  • Support design of foundations, retaining structures, embankments for roadways and railways, flood control systems and pavement systems.
  • Collaborate with multidisciplinary teams, including civil, structural, and environmental engineers.
  • Assist with construction support services such as submittal reviews, field observations, and problem resolution.
  • Participate in client meetings, site visits, and project coordination activities.
  • Mentor junior staff and contribute to technical development within the team.
  • Other duties as assigned.

Qualifications

Education & Experience:

  • Master's degree in Geotechnical Engineering required.
  • Bachelor's degree in civil engineering or related field.
  • Minimum of 4 years of experience in geotechnical engineering.
  • Active Professional Engineer (PE) license required.
  • Experience working on geotechnical projects in transportation corridors, site development, facilities and water/wastewater systems preferred.

Technical Skills:

  • Proficiency in geotechnical software such as GeoStudio, LPILE, SLIDE, PLAXIS, or similar tools.
  • Familiarity with subsurface exploration techniques and laboratory testing standards.
  • Strong understanding of soil-structure interaction and geotechnical design principles.
  • Proficiency in Microsoft Office Suite and technical report writing.

Soft Skills:

  • Strong communication and interpersonal skills.
  • Ability to work independently and collaboratively across disciplines.
  • Effective time management and organizational skills.
  • Willingness to travel for field assignments and client meetings.
  • Valid driver's license required.

Working at Hanson

  • Collaborate remotely and in-person with colleagues across multiple offices.
  • Participate in diverse projects that improve infrastructure and serve communities.
  • Access professional development opportunities and mentorship.
  • Contribute to Hanson's commitment to technical excellence, sustainability, and client satisfaction.

Salary range: $85,000 - $120,000

Benefits

Our focus on people means we offer a generous benefits program to help you create a solid foundation for health and security throughout your career, including:

  • Competitive compensation
  • Performance bonuses
  • 401(k) with matching contribution
  • Employee Stock Ownership Plan
  • Comprehensive health & well-being plans
  • Financial wellness plans
  • Work-life balance programs

Want to know more? Visitour benefits pagefor all the details.

Culture

We understand that selecting a job is about more than the day-to-day tasks. It's important to feel like you belong and safe to grow and progress along your career path. You'll find that at Hanson. We have an inclusive, diverse workforce awaiting to connect with you and numerous opportunities to cultivate your career, including:

  • Monthly educational webinars
  • Leadership training
  • Lunch & learn development sessions
  • 24/7 access to thousands of skill-building courses
  • Mentorship opportunities
  • Award-winning internship program
  • Employee recognition
  • And so much more!

AN EQUAL OPPORTUNITY EEO - EMPLOYER

We do not accept unsolicited resumesfrom recruiters or agencies/staffing firms.Resumesare only accepted from recruiters and agency/staffing firms if a signed agreement is in place at the inception of the recruiting effort and authorized for a specified position.