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Digital Client Success Manager Jobs in Colorado (NOW HIRING)

TransPerfect

Digital Account Manager

Denver, CO · On-site

Digital Account Manager As part of the Digital Client Solutions Department, the Digital Account Manager plays a key role in the expansion and growth of the new division. They work alongside Sales to ...

Heyer Expectations

Customer Success Manager

Denver, CO · On-site

The platform seamlessly transforms construction sites into digital environments, where data is the ... As a CSM, your client facing role is at the heart of the COMPANY service offer, front, and centre ...

TransPerfect

Digital Account Manager

Denver, CO · On-site

Digital Account Manager As part of the Digital Client Solutions Department, the Digital Account Manager plays a key role in the expansion and growth of the new division. They work alongside Sales to ...

Trimble

Customer Success Manager

Westminster, CO · On-site

... client achieves best-in-class adoption, maximum ROI, and sustainable growth ... About Us: Trimble is a global technology company that connects the physical and digital worlds ...

P3 Hotel Software

Customer Success Manager

Boulder, CO · On-site +1

Reporting to the Head of Client Services, this role is the ideal opportunity for a problem solving ... The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ...

OpenText

Senior Client Relationship Manager

Broomfield, CO · On-site

$97K - $146K/yr

... digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of ... As a key member of the Client Success team, you will build trusted relationships across Client ...

P3 Hotel Software

Customer Success Manager

Boulder, CO · On-site

Reporting to the Head of Client Services, this role is the ideal opportunity for a problem solving ... The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ...

Addison Group

Customer Success Manager

Centennial, CO · On-site

$83K - $117K/yr

Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is partnering with a well-established manufacturing organization seeking a Customer Success Manager to join its team. This ...

Symmetrio

Customer Success Manager

Denver, CO

Our client partners with leading cancer centers and health systems to improve clinical decision ... The Customer Success Manager will serve as the primary strategic partner for a portfolio of ...

Madwire

Marketing Success Manager

Fort Collins, CO · On-site

$30K/yr

... client retention and account growth through data-driven digital marketing. * Expert Digital ... Marketing Success Managers make an *average of ~$55,000 to $60,000 in their first year and ...

Symmetrio

Customer Success Manager

Denver, CO · On-site

Customer Success Manager Symmetrio is recruiting on behalf of an innovative healthcare technology ... Our client partners with leading cancer centers and health systems to improve clinical decision ...

Madwire

Marketing Success Manager

Fort Collins, CO · On-site

$30K/yr

... client retention and account growth through data-driven digital marketing. * Expert Digital ... Marketing Success Managers make an *average of ~$55,000 to $60,000 in their first year and ...

Symmetrio

Customer Success Manager

Denver, CO · On-site

Our client partners with leading cancer centers and health systems to improve clinical decision ... The Customer Success Manager will serve as the primary strategic partner for a portfolio of ...

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Showing results 21-40

All JobsDigital Client Success JobsDigital Client Success Manager JobsDigital Client Success Manager Jobs in Colorado

Digital Client Success Manager information

See Colorado salary details

$15.2K

$97.7K

$172.4K

How much do digital client success manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for digital client success manager in Colorado is $97,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,100.00 and $120,400.00 per year, depending on experience, location, and employer.

What is a digital client success manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.

What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

What job categories do people searching Digital Client Success Manager jobs in Colorado look for?

The top searched job categories for Digital Client Success Manager jobs in Colorado are:

Digital Client Success Manager jobs near you

Customer Success Manager (part-time)

Beyond Campus Innovations

Denver, CO • Remote

Full-time, Part-time

Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Summary:

The Customer Success Manager plays a key role in supporting customer relationships and optimizing performance across our online platforms. This position will report to the Senior Director of Customer Success and will be responsible for the end-to-end success of clients using K12 Rounding, and other digital products. 

This position is eligible for incentive opportunities based on:

  • Onboarding and the successful implementation of new clients
  • Upsell and cross-sell of platform features
  • Client retention and renewal success
  • Generating referrals and expanding accounts

Job Responsibilities:

Customer Success & Onboarding

  • Lead and manage client onboarding for online platforms (K12 Rounding, etc.)
  • Build and sustain trusted relationships with clients to ensure satisfaction, retention, and referrals
  • Support the development of onboarding playbooks and SOPs

Platform & Product Support

  • Serve as a subject matter expert on the functionality and application of customer-facing technologies
  • Identify platform needs or gaps based on customer feedback and data; collaborate with the CXO on enhancements and road mapping
  • Contribute to platform testing and performing quality assurance 

Sales Support & Growth Enablement

  • Support the sales team in upselling features, renewing contracts, and closing net new opportunities
  • Contribute to revenue goals by facilitating successful onboarding, minimizing churn, and driving platform adoption
  • Capture customer success stories, feedback, and usage data to inform product positioning and messaging

Responsibilities also include other duties as assigned to support company strategy and success initiatives.

Qualifications and Skills:

  • 5+ years of experience in customer success, SaaS platform support, account management, or related field
  • Demonstrated experience working with CRM tools, success platforms, or digital engagement technologies
  • Strong communication skills and the ability to translate technical functionality into client value
  • High attention to detail and organizational effectiveness, especially in remote team settings
  • Experience in education, workforce, or nonprofit sectors is a plus

Compensation and Benefits:

This is a salaried part-time position of no more than 20 hours per week.

Part-time employees are eligible for pro-rated tuition reimbursement and cell phone reimbursement. You will also be eligible to contribute to a 401k. 

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