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Digital Client Success Manager Jobs in Colorado (NOW HIRING)

Client Success Manager

Denver, CO · Remote

$60K - $80K/yr

We are seeking a dynamic and customer-focused individual to join our team as a Client Success Manager. In this role, you will be responsible for building and maintaining strong relationships with our ...

As a Client Success Manager, you'll guide C-suite executives through their data journey, ensuring they extract maximum value from our solutions while identifying strategic opportunities for expansion.

As a Client Success Manager, you'll guide C-suite executives through their data journey, ensuring they extract maximum value from our solutions while identifying strategic opportunities for expansion.

Client Success Manager

Littleton, CO · On-site

$68K - $78K/yr

Leading provider of award-winning GPS solutions seeking Client Success Manager to support our customers. WHAT WE DO Headquartered a few miles south of Denver, in Littleton, Colorado, PassTime is a ...

Client Success Manager

Denver, CO · On-site

$65K - $75K/yr

Partner Success Manager While this is a fully remote position, this role will be required to visit client's on-site on a regular basis. Candidates must currently live in the surrounding Denver Metro ...

Client Success Manager

Littleton, CO · On-site

$68K - $78K/yr

Leading provider of award-winning GPS solutions seeking Client Success Manager to support our customers. WHAT WE DO Headquartered a few miles south of Denver, in Littleton, Colorado, PassTime is a ...

Client Success Manager

Denver, CO · On-site

$65K - $75K/yr

Partner Success Manager While this is a fully remote position, this role will be required to visit client's on-site on a regular basis. Candidates must currently live in the surrounding Denver Metro ...

... savvy Client Success Manager (CSM) to join our Care Navigation team. As a CSM, you will be the ... are technology, digital health, or the employer/health benefit industries * A self-starter ...

Overview The Client Success Specialist is responsible for managing and improving the client experience by ensuring that all client needs are understood and satisfied, while acting as the subject ...

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on ...

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Digital Client Success Manager information

See Colorado salary details

$15.2K

$97.7K

$172.4K

How much do digital client success manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for digital client success manager in Colorado is $97,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,100.00 and $120,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is a digital client success manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.
What are popular job titles related to Digital Client Success Manager jobs in Colorado? For Digital Client Success Manager jobs in Colorado, the most frequently searched job titles are:
What cities in Colorado are hiring for Digital Client Success Manager jobs? Cities in Colorado with the most Digital Client Success Manager job openings:

Client Success Manager

NAVA Software Solutions

Denver, CO • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

NAVA Software solutions is looking for a Client Success Manager
Details:
Client Success Manager
Denver CO - Onsite
Duration: 12 months
Looking for CSM experience with Contact center AI products like Observe, Cresta, Google CCaas or someone from the cable industry like Comcast.we keep millions of customers connected across our 41-state footprint. Our Operational Analytics & Insight team provides the measurement, insights and recommendations that inform our digital strategies. By helping answer critical questions about the customer experience, sales, and operations, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.
Be Part of the Connection
As a Client Success Manager on the Operational Analytics & Innovations (OAI) you will drive the vision and execution of the OAI Product & Services and will be responsible for defining, prioritizing, and assessing the work of the development team, ensuring that products meet customer needs and align with strategic goals. You will also be responsible for monitoring adherence and pushing reporting on progress to goals. Here are some of the responsibilities:
  • Lead discussion & calibration sessions to align on product request and expected output
  • Plan and execute on stakeholder product request by ensuring constant alignment of the objective
  • Assist, train and lead product rollout plan
  • Build important business relationships with clients.
  • Understand customer needs and participate in brainstorming solutions
  • Promote the products created to support meeting company goals
  • Initiate, foster and cultivate business relationships

How You'll Make an Impact
  • Client Engagement, discovery and relationship management
  • Collaborating closely with cross-functional teams, including Operations, AI engineering, analytics teams, behavioral analytics staff, design, learning & development, to deliver high-quality products.
  • Creating detailed user stories and acceptance criteria, ensuring the development team has a clear understanding of requirements.
  • Acting as the primary point of contact for stakeholders, communicating product vision, goals, and progress.
  • Ensuring timely delivery of product releases and updates.
  • Travel around a week each month

You'll work in a fast-paced, dynamic office environment. On a given day you'll engage with leaders, executives and stakeholders to uncover business needs, recommend internal products, gather feedback to support continuous improvement, monitor and drive exceptional performance/ROI. You'll thrive in this role if you can influence executives, build strong stake holder relationships, manage multiple programs and partnering with our product teams to build exceptional products.
Required Qualifications
  • Experience: Project management - 5+ years
  • Education: Bachelor's degree in related field, or equivalent work experience
  • Abilities: Communicate in a clear, straightforward, and professional manner; effective critical thinking skills; analyze and interpret data; knowledge and ability to use computer and software applications including

Preferred Qualifications
Experience: Client success, enterprise relationship management solutioning, implanting and training technical products; Large scale call centre operations, chat and digital support they are going to want to refine the screening to include food service background ( waiting table/bar tender in their early career) Sales or consulting background.

NAVA Software Solutions logo

About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

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