ZipRecruiter

Log In

1

Digital Associate Jobs in California (NOW HIRING)

next page

Showing results 1-20

All JobsDigital Associate JobsDigital Associate Jobs in California

Digital Associate information

See California salary details

$10

$28

$65

How much do digital associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for digital associate in California is $28.34, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $30.82 per hour, depending on experience, location, and employer.

What can I do with an associate's degree in digital media?

A digital associate can pursue roles such as digital media specialist, social media coordinator, content creator, or multimedia assistant. These positions often require skills in graphic design, video editing, and familiarity with tools like Adobe Creative Suite or social media platforms.

What is a digital associate job description?

A digital associate is responsible for supporting digital marketing and online content efforts, often managing social media platforms, updating websites, and analyzing digital campaign performance. They typically use tools like content management systems and analytics software and may require skills in communication, organization, and basic technical knowledge. The role often involves collaboration with marketing teams and may require familiarity with digital marketing strategies and tools.

What are Digital Associates?

Digital Associates are professionals who support an organization's digital marketing, communications, or technology initiatives. They often assist with managing social media accounts, creating and distributing digital content, analyzing online metrics, and supporting digital campaigns. The role may also involve website updates, email marketing, and coordination with other teams to ensure cohesive digital strategy. Digital Associates play a key part in helping organizations build and maintain a strong online presence.

What is the difference between Digital Associate vs Digital Marketing Coordinator?

AspectDigital AssociateDigital Marketing Coordinator
Required CredentialsTypically a bachelor's degree in marketing, communications, or related fieldUsually a bachelor's degree in marketing, business, or communications
Work EnvironmentCorporate marketing teams, digital agencies, e-commerce companiesMarketing departments, advertising agencies, media firms
Employer & Industry UsageCommonly used in tech, retail, and media industriesWidely used across various industries including retail, tech, and entertainment

The Digital Associate and Digital Marketing Coordinator roles share similar educational backgrounds and work environments, often overlapping in digital marketing tasks. However, Digital Associates tend to focus more on supporting digital campaigns and analytics, while Digital Marketing Coordinators often handle campaign planning and execution. Both roles are essential in digital marketing teams, with the Digital Associate typically serving as an entry-level position to support broader marketing strategies.

How does a Digital Associate typically collaborate with other departments within an organization?

Digital Associates frequently work alongside teams such as marketing, IT, design, and sales to ensure digital campaigns and projects align with broader business goals. Collaboration often includes attending cross-functional meetings, providing digital insights, and coordinating content or data sharing. This teamwork helps streamline project workflows and ensures consistent digital branding and messaging across channels. Being proactive in communication and adaptable to fast-paced changes are key skills in this collaborative environment.

Is digital media a high paying job?

Digital Associate roles can offer competitive salaries that vary based on experience, location, and company size. Entry-level positions typically have lower pay, while experienced professionals with skills in analytics, content creation, or advertising can earn higher wages. Overall, digital media jobs can be financially rewarding, especially with specialized skills and certifications.

What are the key skills and qualifications needed to thrive as a Digital Associate, and why are they important?

To thrive as a Digital Associate, you need a solid grasp of digital marketing concepts, content creation, analytics, and a relevant degree in marketing, communications, or a related field. Familiarity with tools such as Google Analytics, social media management platforms, and content management systems is commonly required. Strong organizational skills, creativity, and effective communication set top performers apart in this role. These skills ensure effective digital campaigns, accurate performance tracking, and productive collaboration within marketing teams.
What are the most commonly searched types of Digital jobs in California? The most popular types of Digital jobs in California are:
What are popular job titles related to Digital Associate jobs in California? For Digital Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching Digital Associate jobs in California look for? The top searched job categories for Digital Associate jobs in California are:
What cities in California are hiring for Digital Associate jobs? Cities in California with the most Digital Associate job openings:
Digital Associate jobs near you

Digital Services Associate

COASTHILLS FEDERAL CREDIT UNION

Santa Maria, CA • On-site

$34 - $40/hr

Full-time

Posted 20 days ago

Job description


SUMMARY

Under the general supervision of the FAVP Electronic Services, the Digital Services Associate is responsible for leveraging technology and data to improve member experience, increasing operational efficiency, and drive growth for the organization through its Digital Banking Platforms. The Digital Services Associate will act as a primary liaison between business teams, technical staff, service providers and senior management to implement and support Digital Banking operations. This role requires a combination of technical skills, data analysis capabilities, and an understanding of the financial services and credit union industry.


The Digital Services Associate plays a key role in the administration, support, and continuous improvement of the Credit Union’s digital banking ecosystem. Working closely with technology partners, and third-party service providers, the Digital Services Associate supports the implementation, enhancement, and optimization of digital products and services. The position contributes to the ongoing development of online banking, digital account opening, business banking services, payment solutions, depository products, and receivables capabilities.


The position performs a broad range of digital banking operational activities, including online banking administration, account opening administration, exception processing, transaction review, fraud mitigation support, account maintenance, member issue resolution, and vendor-supported service management. This position monitors system performance, identifies operational trends, investigates and resolves complex issues, and recommends process improvements that enhance efficiency, reduce risk, and strengthen the member experience. The role exercises sound judgement in handling exceptions, balancing member service objectives with controls.


The Digital Services Associate promotes exceptional service to members and internal partners through effective communication collaboration, and problem solving. Working closely with the FAVP Electronic Services, this position supports departmental objectives, digital growth initiatives, and strategic efforts that advance the Credit Union’s digital capabilities and long-term organizational goals.


ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all functions, responsibilities, and skills required of this position. Other duties may be assigned to meet business needs.

  • Responsible for development of member facing digital technology including but not limited to: Online Banking, Mobile Banking, Online account opening, Business banking, Bill Payment, External Transfers, Remote Deposit Capture, P2P solutions, and any virtual communication or chat with members.


  • Responsible for the daily activities of the Digital services operations, ensuring quality delivery of the Online Banking, Mobile Banking, Account opening, digital payment services, and related electronic services platforms.


  • Manages centralized digital banking activities including user administration, access management, entitlement reviews, maintenance request, and service issues resolutions.


  • Monitors digital banking systems and workflows to ensure operational effectiveness, member accessibility and services continuity.


  • Provides timely support to member facing and other internal staff. Via help desk tickets, secure and unsecure email and virtual chat channels.


  • Implements digital banking enhancements, system upgrades, integrations, and vendor related projects.


  • Assists with online banking enrollments, profile builds, and user experience group changes for retail and business banking members.


  • Handles complex bill pay inquiries, difficult external transfer issues, and trouble shoots updates to access or permissions on behalf of the member.


  • Researches and resolves problems independently or with moderate guidance from management.


  • Strengthens controls related to online banking access, authentication, and suspicious activity monitoring.


  • Takes ownership of member concerns and provides a prompt follow-up/resolution with a sense of urgency.


  • Works closely with management to monitor member experience groups and manage features and functionality available to select groups of members in online and mobile banking platforms.


  • Oversees centralized account opening operations including online account opening, consumer deposit account workflows, and supporting operational processes.


  • Ensures account opening activities are completed accurately, efficiently, and in compliance with applicable regulations and policies.


  • Reviews account opening metrics and service levels to improve turnaround times and member experience.


  • Trains frontline staff on online banking and mobile banking best practices and cross trains department staff as needed.


  • Regularly attends and participates in in-house training.


  • Stays updated on regulatory changes related to online banking, mobile baking, payment solutions, and depository products.


  • Demonstrates an up-to-date and comprehensive knowledge of all credit union products and services.


  • Ensures that the credit union remains compliant with NACHA industry regulations.


  • Maintains appropriate user roles in applicable systems and ensures a working knowledge of updates and enhancements appropriately.


  • Provides feedback on and assists with Procedural updates for the department as needed.


  • Communicates the needs of the department to Management.


  • Works with Management to gather reports as needed, including for leadership, Board of Directors and Auditors.


  • Provides monthly activity reports for various delivery channels including but not limited to Remote Deposit, mobile remote deposit capture, online wires, and online ACH.


  • Works with Digital Services Management, applicable internal staff, and third-party vendors to determine and implement solutions for issues related to services including, but not limited to Online Banking, Bill Pay, Quick Books, P2P payment solutions, A2A payment solutions, and ATMs.


  • Monitors Help Desk channel and assigns tickets to appropriate parties.


  • Monitors Teams Channel and responds timely to all inquiries.


  • Handles incoming inquiries from Credit Union personnel related to Consumer Online Banking and related services.


  • Ensures ACH, payroll and member share drafts are posted in a timely manner, in accordance with all applicable regulations and credit union policies and procedures.


  • Assists Management in ensuring timely and accurate processing of Remote Deposit and Mobile Deposit.


  • Ensures Wire Requests from all branches and departments are processed timely and accurately according to internal and Fed timelines.


  • Collaborates with IT to ensure the security and integrity of Consumer Online Banking and business online banking are protected.


  • Supports Management with completion of Security audits and annual risk assessments.


  • Collaborates with other departments such as Business Treasury, Branch Operations, support Operations, Member Experience, and Marketing to align with organizational goals.


  • Gather and interpret data on user behavior, identify trends, and recommend enhancements to ensure a seamless digital experience for members.


  • Performs duties as assigned by management and may be assigned to work at any branch/location.


  • Ability to work evenings and weekends, and to be on-call as needed.




QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required.


Education and Experience

Bachelor’s degree in business, information technology or related field preferred, or an equivalent combination of experience and training.


Five plus years of increasingly responsible related experience within a financial institution.


Previous experience supporting digital platform implementations, system integrations, and API based services.


Previous experience implementing electronic services and product development.


Knowledge

Board policies and Credit Union goals, organizational structure, policies, procedures (including Office Procedure Manual and Employee Handbook) and practices.


Credit Union products, services, programs, and promotions.


Computer system/software to effectively perform job.


Other Skills and Abilities

Ability to travel, attend, and participate in training and meetings at various locations. Ability to work a variety of hours, including evenings and weekends.


Operates a variety of office equipment and machines.


AFFIRMATIVE ACTION/EEO STATEMENT:

CoastHills is an Equal Opportunity/Affirmative Action employer. We will consider all qualified applicants for employment without regard to race, color, religion, ancestry, gender, pregnancy, sex, sexual orientation, transitioning status, gender identity, gender expression, national origin, age, genetic information, military and veteran status, marital status, medical condition, mental disability, physical disability, or any other basis protected by local, state, or federal law.

For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here.