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Summary:

The IT Project Manager role will support the execution of Client applications within our Enterprise digitization program.

The program consists of multiple department level records compliance and digitization projects.

These projects will be focused on the White Plains office, in preparation for its move, some projects will support the sites.

Responsibilities will include reporting and providing updates to the program manager.

Roles & Responsibilities:

• Ability to coordinate and lead multiple projects as assigned.

• Act as the bridge between the business and the Digital Warehouse's Records management team.
• Support the IT/DW workstream and documents of projects via IT PMO processes, procedures, and tools for assigned projects.
• Monitor the project schedule and deliverables. Track progress and report updates to the program manager.
• Recognize problems or situations that will or may impact the project delivery.
• Coordinate the project under the guidance of the program manager.
• Utilize IT project management methodologies (Agile, Waterfall, hybrid) to drive technical solution delivery.
• Assist in fulfilling requirements for the IT PMO and IT Governance process.
• Work collaboratively with project teams, various IT teams, and related business unit staff.
• Promote and maintain communication between project team members and stakeholders and manage expectations.
• Prepare correspondence, presentations and/or reports as required.
• Follow-up on correspondence and outstanding requests for resolution.
• Assist with Change management communications, and help end users adapt to new processes.
• Partner with senior leadership and senior stakeholders to understand change needs, requirements, risks and coach through change.
• Identify and post learning resources and assist in development and delivery of training.

Skills
• Understand Records management and compliance digitization processes and be able to apply IT project management methodologies (Agile, Waterfall) to these tasks.
• Strong and tested project management skills including stakeholder management, conflict resolution, risk mitigation, organization skills, communication skills, daily standups, creation and presentation of data (updates, status, etc), vendor management.
• Organized, good communicator, deadline driven, planner, problem solver, and agile.
• Comfortable with quickly understanding organizational processes, policies and compliance requirements.
• Ability to promote and maintain a positive and inclusive work environment with project team members, co-workers, management, and vendors by behaving, collaborating, and communicating in a manner consistent with professional standards.
• Superior interpersonal skills to ensure open communication across project teams.
• Ability to handle broad-based, often complex, communication for internal and/or external audiences.
• Outstanding record of project delivery success.
• Intermediate-Advanced Excel skills, SharePoint, M365 tools.
• Experience in a fully automated electronic records management system, Content Server preferred.
• Understanding of NYS laws and regulations, and preferably Utility industry regulatory requirements.
• Experience implementing File transfer services, and other programmatic ways of importing large quantities of files.

Education & Certifications
• Bachelor's degree in business, Library & Information Sciences or technical field.
• Minimum 7 years of increasing responsible experience, including experience successfully coordinating various IT projects in a matrixed environment.

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