1

Senior Customer Master Data Analyst Jobs (NOW HIRING)

Support day-to-day Vendor and Customer Master Data management. * Triage and resolve escalations ... Track and analyze key process metrics to ensure SLAs are met. * Identify process bottlenecks ...

Support day-to-day Vendor and Customer Master Data management. * Triage and resolve escalations ... Track and analyze key process metrics to ensure SLAs are met. * Identify process bottlenecks ...

Support day-to-day Vendor and Customer Master Data management. * Triage and resolve escalations ... Track and analyze key process metrics to ensure SLAs are met. * Identify process bottlenecks ...

The Master Data Analyst is responsible for supporting and coordinating North America master data ... Support master data activities within the ERP environment (e.g., customer, product, vendor, pricing ...

Master Data Analyst

Burlington, MA · On-site

$62K - $72K/yr

The Master Data Analyst is a member of the Master Data (MD) Operations team and is responsible for ... Ensure Customer, Vendor, and Finance master data is created, validated, maintained, and governed ...

... customer/vendor master environments, and overseeing non-routine technical work conducted by ... analysis of data quality issues, matching logic, and address validation rules and implement ...

Technical Master Data Analyst Collaborate with Innovative 3Mers Around the World Choosing where to ... Collaborate with business, MDM, customer master, QA, and integration teams to ensure alignment of ...

next page

Showing results 1-20

Senior Customer Master Data Analyst information

See salary details

$55K

$99.2K

$135.5K

How much do senior customer master data analyst jobs pay per year?

As of Jul 8, 2026, the average yearly pay for senior customer master data analyst in the United States is $99,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,000.00 and $108,500.00 per year, depending on experience, location, and employer.

What is the difference between Senior Customer Master Data Analyst vs Customer Data Analyst?

AspectSenior Customer Master Data AnalystCustomer Data Analyst
CredentialsBachelor's degree, experience in data management, possibly certifications like CDMPBachelor's degree, entry-level to mid-level experience in data analysis
Work EnvironmentCorporate, finance, or CRM teams within large organizationsMarketing, sales, or customer service departments
Employer & Industry UsageUsed in industries with large customer databases like retail, finance, and healthcareCommon in marketing and sales sectors for customer insights

The Senior Customer Master Data Analyst typically handles complex data management tasks, ensuring data accuracy and integrity at a higher level, often with more experience and certifications. Customer Data Analysts focus on analyzing customer data for insights, often at an entry to mid-level. Both roles are essential in customer-centric industries but differ mainly in scope and seniority.

More about Senior Customer Master Data Analyst jobs
What cities are hiring for Senior Customer Master Data Analyst jobs? Cities with the most Senior Customer Master Data Analyst job openings:
What are the most commonly searched types of Customer Master Data Analyst jobs? The most popular types of Customer Master Data Analyst jobs are:
What states have the most Senior Customer Master Data Analyst jobs? States with the most job openings for Senior Customer Master Data Analyst jobs include:
What job categories do people searching Senior Customer Master Data Analyst jobs look for? The top searched job categories for Senior Customer Master Data Analyst jobs are:
Infographic showing various Senior Customer Master Data Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $99,231 per year, or $47.7 per hour.
Lead SAP Customer Master Data & Analytics

Lead SAP Customer Master Data & Analytics

AbbVie

North Chicago, IL • On-site

$96K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago


AbbVie rating

8.6

Company rating: 8.6 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

15th of 73 rated pharmaceutical


Job description

Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.
Job Description
The Lead, Customer Master Data & Analytics, within the Finance Shared Services (FSS) organization, supports the Order-to-Cash (OTC) Global Process Lead by ensuring strong governance, data quality, and operational excellence for Customer Master Data across SAP S/4HANA and integrated systems. This role provides people leadership and partners cross-functionally to deliver accurate, compliant, and timely customer data that enables effective OTC execution, regulatory compliance, and data-driven decision-making, while driving continuous improvement, analytics, and process innovation.
Responsibilities
  • Lead the Customer Master Data vision, roadmap, and governance framework across SAP S/4HANA and integrated systems.
  • Serve as the senior point of contact for Customer Master Data across Customer Service, Supply Chain, Pricing, Finance/AR, Commercial, and IT.
  • Define and enforce global customer data standards, stewardship practices, and data quality controls to ensure accuracy, completeness, and compliance.
  • Drive continuous improvement initiatives across Customer Master Data processes, balancing global standardization with operational agility.
  • Oversee Customer MDM/DSP (Syniti - Data Stewardship Platform) operating models, including intake, validation, approvals, stewardship, escalation, and audit readiness.
  • Lead and manage DSP workflows to ensure timely processing, SLA adherence, and high data quality.
  • Support end-to-end project delivery, including design, test, and rollout of SAP enhancements, integrations, and data remediation initiatives.
  • Lead medium-to-large scale initiatives using Smartsheet project management methodology.
  • Maintain and update Customer Master Data SOPs and country variants following process or system enhancements.
  • Deliver executive-level reporting and analytics on data quality, KPIs, and process performance.
  • Drive AI-enabled automation initiatives such as duplicate detection, intelligent validation, and workflow optimization.
  • Ensure compliance with regulatory, audit, privacy, and SOX requirements related to customer data.
  • Lead and manage a team of 3-5 analysts supporting customer onboarding for U.S. sales organizations.
  • Directly manage, coach, and develop team members through performance management, capability building, and career development.

Qualifications
Required Qualifications
  • Minimum 5+ years of progressive experience in Master Data Management, Data Governance, or Data & Analytics within complex enterprise environments.
  • Solid understanding of end-to-end Order-to-Cash (OTC) processes, with the ability to partner effectively across Finance, Customer Service, Supply Chain, Pricing, Commercial, and IT.
  • Demonstrated ability to influence, drive change, and operate independently within a matrixed, global organization.
  • Proven experience leading process improvement and data quality initiatives with a strong focus on governance, compliance, and operational excellence.
  • Strong project management capabilities, including experience managing medium-to-large initiatives using Smartsheet or similar tools.
  • Advanced analytical and problem-solving skills, with the ability to translate broad direction into clear, actionable insights.
  • High proficiency in Excel.
  • Hands-on experience with SQL Server, Power BI, Oracle, and data modeling concepts.
  • Excellent verbal and written communication skills, with the ability to engage senior leaders and diverse stakeholders.
  • Ability to manage multiple priorities and deliver results under tight timelines.
  • Demonstrated people leadership capabilities, including coaching, performance management, and team development, aligned with AbbVie leadership behaviors.

Preferred Qualifications
  • Experience working within a formal MDM framework and data stewardship platforms (e.g., DSP/Syniti).
  • Prior exposure to internal audit, SOX, or regulatory compliance related to master data.
  • Experience supporting or leading SAP S/4HANA data initiatives or large-scale system transformations.
  • Demonstrated interest in innovation, automation, and analytics-driven process optimization.

Education Requirements
  • Bachelor's degree in Business, Supply Chain, Information Systems, Data Analytics, or Finance.

Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
  • This job is eligible to participate in our short-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html

What AbbVie employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


AbbVie logo

About AbbVie

Sourced by ZipRecruiter

AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health, and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube, and LinkedIn.

Industry

Scientific research and development services

Company size

10,000+ Employees

Headquarters location

North Chicago, IL, US

Year founded

2013