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Diamond Resort Jobs (NOW HIRING)

Grand Geneva Resort

Spa Manager

Lake Geneva, WI

$40K - $53K/yr

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features ...

Grand Geneva Resort

Banquet Manager

Lake Geneva, WI · On-site

Description If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a ...

Grand Geneva Resort

Grand Cafe Chef

Lake Geneva, WI

Description If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on ...

Grand Geneva Resort & Spa

Spa Front Desk

Lake Geneva, WI · On-site

$13.75 - $17.25/hr

Description If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on ...

Grand Geneva Resort

Outlet Host

Lake Geneva, WI · On-site

$13.50 - $18.25/hr

Description If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on ...

Grand Geneva Resort

Spa Front Desk

Lake Geneva, WI

$13.75 - $17.25/hr

Description If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on ...

Grand Geneva Resort

Outlet Server

Lake Geneva, WI · On-site

Description If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on ...

Grand Geneva Resort & Spa

Spa Front Desk

Lake Geneva, WI · On-site

$13.75 - $17.25/hr

Description If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on ...

Grand Geneva Resort

Grand Central Barista

Lake Geneva, WI · On-site

$14.75 - $16.75/hr

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features ...

Grand Geneva Resort

Banquet Set-up

Lake Geneva, WI · On-site

$13 - $16.25/hr

Description If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on ...

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Diamond Resort information

See salary details

$5

$16

$29

How much do diamond resort jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for diamond resort in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.51 per hour, depending on experience, location, and employer.

What has happened to Diamond Resorts?

Diamond Resorts, a timeshare company, filed for bankruptcy in 2022 due to financial difficulties and restructuring efforts. The company has since been working to sell assets and reorganize its operations to improve stability and customer service.

What is the lawsuit against Diamond Resorts?

There have been legal actions involving Diamond Resorts related to consumer complaints and allegations of misrepresentation or contractual disputes. These lawsuits often concern timeshare sales practices and customer service issues, and they are typically handled through civil courts. Job seekers should be aware of these issues when considering employment with the company, especially in roles involving sales or customer relations.

What is the difference between Diamond Resort vs Front Desk Agent?

AspectDiamond ResortFront Desk Agent
Primary RoleOversees resort operations, manages guest services, and coordinates staffHandles guest check-ins/outs, reservations, and customer inquiries
Required CredentialsHospitality experience, customer service skills, possibly hospitality certificationsHigh school diploma, customer service skills, hospitality certifications optional
Work EnvironmentResort setting, managerial responsibilities, team coordinationFront desk area, guest interaction, administrative tasks
Industry UsageUsed in resort and hospitality management rolesCommonly used in hotel and resort front office positions

While both roles are part of the hospitality industry, a Diamond Resort typically refers to a managerial or supervisory position overseeing resort operations, whereas a Front Desk Agent focuses on guest services and administrative tasks at the front desk. The roles differ mainly in scope and responsibilities, with the Diamond Resort role requiring broader management skills and experience.

What are some common challenges faced by guest services staff at Diamond Resorts, and how can they be overcome?

Guest services staff at Diamond Resorts often encounter challenges such as managing high guest expectations, coordinating with multiple departments, and handling peak season workloads. Overcoming these challenges requires strong communication skills, adaptability, and a proactive approach to problem-solving. Building positive relationships with both guests and team members helps ensure smooth operations and enhances the overall guest experience. Ongoing training and support from supervisors also contribute to personal growth and success in the role.

What is a Diamond Resort employee and what do they do?

A Diamond Resort employee works for Diamond Resorts, a company specializing in vacation ownership (timeshares) and hospitality services. Employees may work in a variety of roles, including guest services, sales, resort operations, housekeeping, and management. Their primary responsibilities are to ensure guests have a memorable stay, assist with vacation ownership programs, and maintain high standards of customer service. Positions can range from front desk staff to event coordinators and property managers. Working at Diamond Resorts typically involves interacting with guests, supporting resort activities, and upholding the brand's reputation for quality vacation experiences.

What are the key skills and qualifications needed to thrive as a Resort Manager at a hospitality property like Diamond Resort, and why are they important?

To thrive as a Resort Manager, you need strong leadership abilities, hospitality management experience, and typically a degree in hospitality or business administration. Familiarity with property management systems (PMS), reservation software, and budgeting tools is crucial for daily operations. Outstanding interpersonal skills, conflict resolution, and attention to detail help you deliver exceptional guest experiences and manage diverse staff. These competencies are vital for maintaining high standards, maximizing guest satisfaction, and ensuring smooth resort operations.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as CEOs, CFOs, and other C-suite positions, as well as successful entrepreneurs, top-tier investment bankers, and certain specialized medical professionals like neurosurgeons. These roles typically require extensive experience, advanced skills, and often involve high levels of responsibility and leadership.

What casino positions pay the most?

In casino settings, high-paying positions include casino managers, pit bosses, and surveillance directors, who typically earn the highest salaries due to their responsibilities and experience requirements. These roles often require leadership skills, industry knowledge, and sometimes certifications, with salaries varying based on the casino size and location.
More about Diamond Resort jobs
What cities are hiring for Diamond Resort jobs? Cities with the most Diamond Resort job openings:
What states have the most Diamond Resort jobs? States with the most job openings for Diamond Resort jobs include:
What job categories do people searching Diamond Resort jobs look for? The top searched job categories for Diamond Resort jobs are:
Diamond Resort jobs near you
Infographic showing various Diamond Resort job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 37% Full Time, 55% Part Time, 4% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,120 per year, or $16.4 per hour.
Resort Ops Supervisor F&B

Resort Ops Supervisor F&B

Grand Geneva Resort & Spa

Lake Geneva, WI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description


If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Food & Beverage Resort Ops Supervisor at the Grand Geneva Resort & Spa, you will provide managerial support, training and leadership for the restaurant & rooms operations.


Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.


What will you be doing?


  • Execute restaurant operations including food and beverage promotions, customer service and inventories


  • Lead the Front of the House staff in training the following: restaurant standards, wine service and customer service


  • Responsible for a working knowledge of the property management system (Opera) and all point of sales systems (Micros)


  • Performs daily tasks including preparation of daily forecast, supervising daily adherence of all State, Federal, and corporate liquor regulations pertaining to serving alcoholic beverages and food controls.


  • Responsible for accurate cash control to include keeping cash drawer at a minimum and ensuring that all funds are accounted for and deposits made according to policy.


  • Perform other duties as assigned.



What do you bring to the role?


  • Passionate about hospitality and is customer driven


  • Knowledge of Food & Beverage preparation


  • Ability to maintain composure and remain pleasant under high pressure situations


  • Ability to work independently, has good judgment, problem solving, and decision-making skills


  • Pride in your work by creating positive energy, excitement and fun.


  • Ability to work a flexible schedule including days, nights, weekends and holidays


  • Bartender's certificate required. Must be at least 18 years old to serve or pour alcohol.


  • Must have knowledge of food and beverage preparation and service of various alcoholic beverages.


  • Must be able to stand, walk, use hands, and reach for more than half of the normal work day; Must work well under pressure.


What's in it for you?


  • A free, well-balanced meal every shift


  • Discounted gym membership


  • Room discounts at Marcus Hotels & Resorts


  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa


  • Free parking


  • "Two for one" movie theater coupons at Marcus Theatres


  • Ability to grow your career and transfer from one property to another


  • Early wage access


  • Paid time off


  • Flexible scheduling


  • Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match


  • And more!


About Us:


A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.


Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.


The Grand Geneva Resort & Spa is an equal opportunity employer.


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